Browsing by Title
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Hansen, Torben (, 2012)[More information][Less information]
Abstract: Trust relates not only to customer trust in individual companies (i.e., narrow-scope trust) but also to the broader business context in which customer–seller relationships may develop (i.e., broad-scope trust [BST]). Based on two surveys comprising 1155 bank consumers and 817 insurance consumers, respectively, this study investigates the moderating influence of BST on relationships between satisfaction, narrow-scope trust, and loyalty and also examines the direct influence of BST on these variables. The results indicate that whereas BST negatively moderates relationships between satisfaction and narrow-scope trust and between narrow-scope trust and loyalty, BST positively moderates the relationship between satisfaction and loyalty. In addition, it is demonstrated that BST positively influences customer satisfaction and narrow-scope trust. C 2012 Wiley Periodicals, Inc. URI: http://hdl.handle.net/10398/8858 Files in this item: 1
moderating_influence_torben_hansen.pdf (677.6Kb) -
Thyssen, Ole (København, 2003)[More information][Less information]
URI: http://hdl.handle.net/10398/7722 Files in this item: 1
ole20thyssen20modernitetens20familie.pdf (173.8Kb) -
Foss, Nicolai J.; Stieglitz, Nils (Frederiksberg, 2010)[More information][Less information]
Abstract: We survey the resource-based view in strategic management, focusing on its roots in economics. We organize our discussion in terms of the Gavetti and Levinthal distinction between a “high church” and a “low church” resource-based view, and argue that these hitherto rather separate streams are increasingly overlapping. URI: http://hdl.handle.net/10398/8172 Files in this item: 1
CBS Forskningsindberetning SMG 261.pdf (200.4Kb) -
Kampagnestyring i Velfærdsstaten: En diskussion af trafikkampagners styringspotentialeSpeiermann, Sabrina (Frederiksberg, 2010)[More information][Less information]
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Baron, Irene (Odense, 2011)[More information][Less information]
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the case of Schindler ElevatorsMikkola, Juliana Hsuan (København, 2001)[More information][Less information]
Abstract: Modularity refers to the scheme by which interfaces shared among components in a given product architecture are standardized and specified to allow for greater reusability and commonality sharing of components among product families. The management of innovation through modular product architecture strategies is gaining increasing importance for firms, not only in practice but also from a theoretical perspective. It is argued that the degree of modularity inherent in a given product architecture is sensitive and highly dependent upon the number of components and the interface constraints shared among the components, modules, sub-systems, and systems. This paper applies a mathematical model, termed modularization function, for analyzing dynamics and the degree of modularity of a given product architecture by taking into account the following variables: number of components, number of interfaces, new-to-the-firm component composition, and substitutability factor. The application of the modularization function is illustrated with two elevator systems from Schindler Lifts of Switzerland: traction and hydraulic elevators. The comparative analysis of the elevators captures the sensitivity and dynamics of product architecture modularity created by three types of components (standard, neutral, and unique) and two types of interfaces (fundamental and optional). URI: http://hdl.handle.net/10398/6881 Files in this item: 1
wp01-06.pdf (82.05Kb) -
Hsuan Mikkola, Juliana (Frederiksberg, 2000)[More information][Less information]
Abstract: 2 Modularization assessment of product architecture by Juliana Hsuan Mikkola DRUID Dept. of Industrial Economics and Strategy Copenhagen Business School Howitzvej 60 DK-2000 Frederiksberg Denmark Tel: +45 3815 2941 Fax: +45 3815 2540 Email: jh.ivs@cbs.dk Abstract Modularization refers to the opportunity for mixing-and-matching of components in a modular product design in which the standard interfaces between components are specified to allow for a range of variation in components to be substituted in a product architecture. It is through mixing-and-matching of these components, and how these components interface with one another, that new systems are created. Consequently, the degree of modularization inherent in a system is highly dependent upon the components and the interface constraints shared among the components, modules, and sub-systems. In this paper, a mathematical model is derived for analyzing the degree of modularization in a given product architecture by taking into consideration the number of components, number of interfaces, the composition of new-to-the-firm (NTF) components, and substitutability of components. An analysis of Chrysler windshield wipers controller suggests that two product architectures may share similar interface constraints, but the opportunity for modularization of one module is significant higher than the other due to the higher substitutability of its components and lower composition of NTF components. URI: http://hdl.handle.net/10398/8082 Files in this item: 1
8778730880.pdf (120.5Kb) -
Mikkola, Juliana Hsuan (Frederiksberg, 2000)[More information][Less information]
Abstract: Modularization refers to the opportunity for mixing-and-matching of components in a modular product design in which the standard interfaces between components are specified to allow for a range of variation in components to be substituted in a product architecture. It is through mixing-and-matching of these components, and how these components interface with one another, that new systems are created. Consequently, the degree of modularization inherent in a system is highly dependent upon the components and the interface constraints shared among the components, modules, and sub-systems. In this paper, a mathematical model is derived for analyzing the degree of modularization in a given product architecture by taking into consideration the number of components, number of interfaces, the composition of new-to-the-firm (NTF) components, and substitutability of components. An analysis of Chrysler windshield wipers controller suggests that two product architectures may share similar interface constraints, but the opportunity for modularization of one module is significant higher than the other due to the higher substitutability of its components and lower composition of NTF components. URI: http://hdl.handle.net/10398/7900 Files in this item: 1
DRUID_00_04.pdf (120.5Kb) -
Improving Lead-Time in Product DevelopmentFoss, Kirsten (København, 2001)[More information][Less information]
Abstract: The impact of modular products on the organization of product development has recently attracted interest in academia. This paper explores the economic rational behind the idea that modular products result in modular product organizations using a team-theoretic approach. An important implication that can be drawn from team theory is that the nature of the design problem and the way in which it can efficiently be decomposed into design tasks strongly influence the information structures of organizations and therefore also the extent to which the organization can be characterized as a modular organization. Different economic rationales behind task definitions are identified and discussed. The organization of product development activities also can be expected to vary with the main goal of the product development team. I argue that when the minimization of lead-time is the main goal one should expect to find a more modular product development organization among firms that follow a modular product development strategy compared to those that follow an integral product development strategy. URI: http://hdl.handle.net/10398/6931 Files in this item: 1
linkwp01-12.pdf (364.7Kb) -
Florentsen, Bjarne; Møller, Michael; Nielsen, Niels Chr. (København, 1999)[More information][Less information]
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The Choice of Educational TypeAlstadsæter, Annette; Kolm, Ann-Sofie; Larsen, Birthe (København, 2005)[More information][Less information]
Abstract: This paper examines the effect of taxes on the individuals' choices of educational direction, and thus on the economy.s skill composition. A proportional labour tax induces too many workers with high innate ability to choose an educational type associated with high consumption value and low effort. This increases the skill mismatch and aggregate unemployment in the economy. The government can correct for this distortion by use of differentiated tuition fees or tax rates. JEL codes: J64, J68, H21, H24 Keywords: Unemployment, matching, education, optimal taxation, tuition fees URI: http://hdl.handle.net/10398/7562 Files in this item: 1
wp23-2005.pdf (207.8Kb) -
Kolm, Ann-Sofie; Larsen, Birthe (København, 2001)[More information][Less information]
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Reinholt, Mia (Frederiksberg, 2008)[More information][Less information]
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Understanding and Addressing Workplace Disgruntlement through the Application of Organisational JusticeWillison, Robert (, 2009)[More information][Less information]
Abstract: Within the IS security field, employee computer crime has received increased attention. Indeed, a number of researchers have focused their attention on the behaviour of the ‘insider’, both prior to and during the perpetration. Despite this, there is currently an absence of academic insight into the problem of workplace disgruntlement and how this may motivate employee computer crime. To address this deficiency, this paper draws on a body of knowledge called ‘organisational justice’, which examines how perceptions of fairness are formed. Under this umbrella term are four constructs which relate to different organisational phenomena and influence employees’ fairness perceptions. It is believed that these constructs, entitled distributive, procedural, interactional and informational justice, and the theories which underpin them, can not only assist in understanding, but also in mitigating disgruntlement. To illustrate this, a case of employee computer sabotage is analysed, highlighting which forms of organisational justice occurred, and how they could have been addressed. The discussion section notes how mitigating disgruntlement provides a new area for safeguard implementation, with the final part of the paper discussing the conclusions and potential for future research. URI: http://hdl.handle.net/10398/7759 Files in this item: 1
WP_2009_001.pdf (249.0Kb) -
The Evolution of the Indian IT IndustrySudhanshu, Rai (Frederiksberg, 2010)[More information][Less information]
Abstract: In this article I discuss the Indian outsourcing phenomena and ask the question now what? Using data from the Euro-India project I demonstrate that a small but significant part of the Indian IT entities are moving beyond outsourcing, to co-creation where Innovation and the desire to create new markets is the key driver. This does not imply that outsourcing will disappear but it does mean that firms will engage in globalization using innovative mix of business models and technical platforms. We discuss the implication of this slow transformation to co-creation of innovation for the global outsourcing industry. The key thesis of this paper is to discuss co-creation as a form of innovation and how such a form of innovation is likely to bring Indian companies rich dividends. URI: http://hdl.handle.net/10398/8262 Files in this item: 1
Sudhanshu_Working Paper 7.pdf (69.65Kb) -
Untangling the Impact of European Premier Film FestivalsMezias, Stephen; Strandgaard Pedersen, Jesper; Svejenova, Silviya; Mazza, Carmelo (Frederiksberg, 2008)[More information][Less information]
Abstract: This study seeks to untangle the impact of film festivals on the conception and action of industry actors. This study puts forward the argument that film festivals, seen as instances of tournament rituals and field configuring events, play a role in bridging art and commerce. It examines three instances of a particular tournament ritual, that of the three leading European premier film festivals, namely the Cannes Film Festival, the Berlin Film Festival, and the Venice International Film Festival, to untangle their role as mediators between art and commerce and their impact on the artistic classification system of the cinema field. For the purpose, it uses admissions data from 36 European countries for the period of 1996 to 2005. It examines the impact of festival participation and awards on admissions, and further artistic recognition at award ceremonies in the US. Based on the results of our study we argue that, similarly to the classification of art forms, there is a status ordering of tournament rituals (i.e. film festivals) with regard to their ability to act as a nexus of dichotomous categories for a particular cultural form (i.e. art and commerce in the case of film). URI: http://hdl.handle.net/10398/8152 Files in this item: 1
x656557167.pdf (309.0Kb) -
Mezias, Stephen; Strandgaard Pedersen, Jesper; Svejenova, Silviya; Mazza, Carmelo (, 2008)[More information][Less information]
Abstract: This study seeks to untangle the impact of film festivals on the conception and action of industry actors. This study puts forward the argument that film festivals, seen as instances of tournament rituals and field configuring events, play a role in bridging art and commerce. It examines three instances of a particular tournament ritual, that of the three leading European premier film festivals, namely the Cannes Film Festival, the Berlin Film Festival, and the Venice International Film Festival, to untangle their role as mediators between art and commerce and their impact on the artistic classification system of the cinema field. For the purpose, it uses admissions data from 36 European countries for the period of 1996 to 2005. It examines the impact of festival participation and awards on admissions, and further artistic recognition at award ceremonies in the US. Based on the results of our study we argue that, similarly to the classification of art forms, there is a status ordering of tournament rituals (i.e. film festivals) with regard to their ability to act as a nexus of dichotomous categories for a particular cultural form (i.e. art and commerce in the case of film). URI: http://hdl.handle.net/10398/7781 Files in this item: 1
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Ørngreen, Rikke N. (København, 2002)[More information][Less information]
Abstract: SUMMARY The summary presents an overview of the dissertation and major findings of my research: · Research Area, Questions and Design · Frame of Reference - Domain Knowledge · Major Findings Research Area, Questions and Design This dissertation investigates development and use of multimedia teaching cases, as applied in business education. Teaching cases present companies, and the current problems or opportunities they are facing. (Barnes, Christensen and Hansen 1994, Maufette- Leenders, Erskine and Leenders 1997, Heath 1998, Manninen 1997.) The primary characteristic is that the case is based on real events. Very often the case description follows a decision-making situation. (Mauffette-Leenders, Erskine, and Leenders 1997, Hazard 2000.) The case is prepared by students and then discussed in class. The objective of the class discussion is to analyse the company's situation and come up with viable strategies for the future (Leenders and Erskine 1989, Heath 1998, Orngreen and Bielli 2001). Cases were introduced to business education already in 1910 at the Harvard Business School, and have since then gained widespread use throughout the world (Leenders and Erskine 1989). Traditionally teaching cases have been written descriptions, but the teaching cases in this dissertation are multimedia cases. The use of multimedia teaching cases is a relatively new phenomenon. Because of the novelty of the approach, research on how to apply these or developing them is extremely limited. Though I investigate both a use and a development perspective, the use dimension is investigated with the purpose to inform development. In particular the dissertation results in a set of roles and tools influencing the development process, which is also seen in my three research questions: 1. Which roles and tools characterise the development and use of multimedia teaching cases for business education? 2. How are these roles and tools applied to the multimedia development process, and how do they support or restrain the development. 3. How are the development roles and tools, and the use roles and tools interrelated, and how do they relate to a development model for multimedia teaching cases? URI: http://hdl.handle.net/10398/7746 Files in this item: 1
rikke_n_orngreen.pdf (10.97Mb) -
Meyer, Klaus E. (København, 1998)[More information][Less information]
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the internationalization pattern of large companies from Denmark, Finland and NorwayBenito, Gabriel R.G.; Larimo, Jorma; Narula, Rajneesh; Pedersen, Torben (København, 2001)[More information][Less information]
Abstract: Analyzing the internationalization of large companies from small countries requires understanding the process of internationalization by examining the interface between micro (firm strategies) and macro (the forces of centripetal and centrifugal) level factors. We examine the growth and international expansion of the ten largest companies in Denmark, Finland, and Norway over the period 1990 to 1999. Most companies in the sample became more international during the last decade across basically all the investigated dimensions of internationalization. This was particularly accentuated in the case of Norwegian firms, possibly due to their lower degree of internationalization at the beginning of the period. The study also shows that companies mainly have internationalized their operations activities, while such strategic activities as research and development activities and headquarters functions to a much larger extent are kept in the home country. URI: http://hdl.handle.net/10398/6586 Files in this item: 1
linkwp02-04.pdf (217.4Kb)