Departments Titler
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An Empirical Study of Website Quality in the Public SectorSørum, Hanne (Frederiksberg, 2014)[Flere oplysninger][Færre oplysninger]
Resume: In the public sector, we find that traditional face-to-face interaction has, in many cases, been replaced by online communication and transactions during the last decade. The quality of public sector websites is, therefore, of particular importance in order to ensure quality participation in an increasingly digital society by all the citizens. In view of the fact that Norway and Denmark aim to be world leaders of the Web, with regard to innovations, technical standards and user-centred development, easily accessible facilitation for high quality interactions assumes considerable significance. With reference to this particular aspect, the following Ph.D. thesis focusses on perceptions and measurement of website quality and success, by emphasising and highlighting the performance of public sector websites in the Scandinavian countries (respectively Norway and Denmark). This thesis draws on both qualitative and quantitative data collected during the research process. A grounded theory approach is applied in order to investigate explanations of website quality and statistical analysis is performed to examine perceptions of quality and success in websites. In this regard, the webmasters’ perspectives are emphasised, as they are found to be pivotal figures and key contributors in website quality improvements. Website quality criteria, obligated by the central governments are also discussed. These criteria aim to minimise a gap between the governments and the citizens for provision of online information and digital services. The findings and explanations of website quality cover a variety of features and range from technical standards to a broad definition of usability. Pertaining to this fact, added emphasis is placed on actual usage and subjective issues concerning user-friendliness and ease of use, compared to the criteria implemented by the governments, which focus more on objective technical measures. This may explain why users are not actually satisfied with high quality websites, when compared to low quality websites, in an annual assessment of hundreds of public websites based on these criteria. Accordingly, explanations and measurements of quality within the public sector are perceived differently, when taking into account the citizens’ (users’) needs and requirements from websites. Based on the use of quality criteria and evaluation methods applied to such evaluations, there exists a potential argument for adopting an additional user-centred focus. Furthermore, user satisfaction is emphasised as a measure of success in websites and user-centred development is found to be a key contributor. In view of this fact, the findings also prove that the public sector in general should improve and extend their feedback channels, by extending frequency and methods applied in user testing and continuous quality improvements. The fact that government bodies perform testing to a minimal extent and that more sophisticated methods should be included, demonstrates a potential for advances in facilitation for improved and refined user experiences in online communication between citizens and the public sector. In this regard, organisations which perform user testing tend to see a stronger correlation between website quality, user satisfaction and net (user) benefits. The concluding observations in the thesis, suggest that further research can decrease a gap between the governments’ perceptions of quality, and the citizens’ needs and requirements from public websites. Future investments and quality improvements should devote increased attention to testing and issues concerning inclusion of real users, and the benefits of such actions. Implications for practice are also provided in order to move the sector forward and facilitation for improved and refined user experiences and success on the Web. URI: http://hdl.handle.net/10398/8922 Filer i denne post: 1
Hanne_Sørum.pdf (2.257Mb) -
[Flere oplysninger][Færre oplysninger]
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On the Operational Dynamics and Social Dimensions of Public-Private PartnershipsWeihe, Guri (København, 2006)[Flere oplysninger][Færre oplysninger]
Resume: Drawing upon extant alliance literature, this article substantiates the argument that we need to look beyond mere structural and formative aspects of cooperation in order to fully understand the performance antecedents of public-private partnerships. Currently, scholarly work on operational processes and behavioural dimensions is practically non-existent. This article tries to remedy the current gap in the literature by reviewing research findings on interfirm collaboration (alliances). On that basis a conceptual framework for analyzing partnership processes is developed. Finally, the antecedents of collaborative advantage are theoretically examined, and the organizational competences contributing to collaborative success are identified. The conclusion is that operational processes and social dynamics are vital drivers of collaborative advantage. Another significant conclusion is that public management research can benefit from drawing upon existing alliance research. Alliance scholars have during the past couple of decades accumulated an impressive amount of knowledge on different aspects of inter-firm cooperation, and therefore the learning potential for public management scholars seems to be quite enormous. URI: http://hdl.handle.net/10398/7380 Filer i denne post: 1
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A Guide for PractitionersAvlonitis, Viktor; Frandsen, Thomas; Husan, Juliana; Karlson, Christer (Frederiksberg, 2014)[Flere oplysninger][Færre oplysninger]
Resume: Servitization, or adding services to the manufactured product, has become a strategy for increasing financial margins, getting closer to the customer and prolonging product lives. This is especially applicable to Western hemisphere companies in their efforts to compete with companies from low cost countries and emerging economies. It is our hope that this booklet can assist managers to analyze and plan a servitization strategy. The text is brief and comprehensive to supplement a workshop, but can also be used separately as a quick guide on steps to follow for a manager when considering servitization for the company. This booklet is produced to serve as a documentation of a research project together with industry on how servitization can be a strategy to enhance the competitiveness of manufacturing firms. URI: http://hdl.handle.net/10398/8990 Filer i denne post: 1
Avlonitis.pdf (3.888Mb) -
Buch-Kromann, Matthias (Frederiksberg, 2010)[Flere oplysninger][Færre oplysninger]
Resume: DTAG is a versatile annotation tool that supports manual and semi-automatic annotation of a wide range of linguistic phenomena, including the annotation of syntax, discourse, coreference, morphology, and word alignments. It includes commands for editing general labeled graphs and graph alignments, comparing annotations, managing annotation tasks, and interfacing with a revision control system. Its visualization component can display graphs and alignments for entire texts in a compact format, with a highly flexible and configurable formatting scheme. It also provides a powerful search-replace mechanism with queries based on full first-order logic, which can be used to search for linguistic constructions and automatically apply graph transformations to collections of annotated graphs. URI: http://hdl.handle.net/10398/8222 Filer i denne post: 1
2010-wp-dtag (2).pdf (137.0Kb) -
Andersen, Steffen; Harrison, Glenn W.; Lau, Morten Igel; Rutström, Elisabet E. (, 2009)[Flere oplysninger][Færre oplysninger]
Resume: The most popular models of decision making use a single criteria to evaluate projects or lotteries. However, decision makers may actually consider multiple criteria when evaluating projects. We consider a dual criteria model from psychology. This model integrates the familiar tradeoffs between risk and utility that economists traditionally assume, allowance for rank-dependent decision weights, and consideration of income thresholds. We examine the issues involved in full maximum likelihood estimation of the model using observed choice data. We propose a general method for integrating the multiple criteria, using the logic of mixture models, which we believe is attractive from a decision-theoretic and statistical perspective. The model is applied to observed choices from a major natural experiment involving intrinsically dynamic choices over highly skewed outcomes. The evidence points to the clear role that income thresholds play in such decision making, but does not rule out a role for tradeoffs between risk and utility or probability weighting. URI: http://hdl.handle.net/10398/7798 Filer i denne post: 1
wp2-2009.pdf (282.4Kb) -
Böhm, Markus; Henningsson, Stefan; Yetton, Philip; Leimeister, Jan Marco; Krcmar, Helmut (, 2011)[Flere oplysninger][Færre oplysninger]
Resume: Acquisitions of new businesses and divestments of existing ones are frequently components of large organizations’ corporate strategies. In both acquisitions and divestments, corporate IT infrastructure plays a critical role for realizing business objectives. In this paper, we take a dual view of the IT-related challenges in divestment and acquisition strategies, studying them as a single integrated transaction between a buyer and a seller and investigating how the IT carve-out and IT integration strategies influence each other. The extant literature on the interaction between carve-outs and integration strategies is an empty set. Here, we begin to shed light to the limitations of the carve-out contract, the processes of carving out a business unit from one and integrating it into another multibusiness organization, asymmetries in both parties’ preferences for an IT transaction process and its influence on arising challenges and organization performance. URI: http://hdl.handle.net/10398/8631 Filer i denne post: 1
Böhm_Henningsson et al_2011.pdf (540.6Kb) -
Global Competition, Collective Efficiency, and Local DevelopmentLorentzen, Jochen; Robbins, Glen; Barnes, Justin (København, 2004)[Flere oplysninger][Færre oplysninger]
Resume: The paper describes the formation of the Durban Auto Cluster in the context of trade liberalization. It argues that the improvement of operational competitiveness of firms in the cluster is prominently due to joint action. It tests this proposition by comparing the gains from cluster activities in the areas of supplier development, human resource development, logistics, and benchmarking, and by contrasting the impact of joint action against a host of other variables, notably international competition and technical assistance by foreign partners. URI: http://hdl.handle.net/10398/6598 Filer i denne post: 1
lorentzenrobbinsbarnesoctober2004.pdf (456.8Kb) -
Sørensen, Carsten; Trolle, Anders Bjerre (København, 2004)[Flere oplysninger][Færre oplysninger]
Resume: We derive an explicit solution to the portfolio problem of a power utility investor with preferences for wealth at a ¯nite investment horizon. The investor can invest in assets with return dynamics described as part of a general multivariate model. The modeling framework encompasses discrete-time VAR-models where some of the state-variables (e.g. expected excess returns) may not be directly observable. A realistic multivariate model is estimated and applied to analyze the portfolio implications of investment horizon and return predictability when real interest rates and expected excess returns on stock and bonds are not directly observed but must be estimated as part of the problem faced by the investor. The solution exhibits small variability in portfolio allocations over time compared to the case when excess returns are assumed observable. JEL Classification: G11 Keywords: Portfolio choice, predictability, VAR, unobserved state-variables, hedging demands URI: http://hdl.handle.net/10398/7151 Filer i denne post: 1
endeligt_wp_2004_8_030105.pdf (427.9Kb) -
Christensen, Peter Ove; Flor, Christian Riis; Lando, David; Miltersen, Kristian R. (, 2014)[Flere oplysninger][Færre oplysninger]
Resume: We consider a dynamic trade-off model of a firm’s capital structure with debt renegotiation. Debt holders only accept restructuring offers from equity holders backed by threats which are in the equity holders’ own interest to execute. Our model shows that in a complete information model in which taxes and bankruptcy costs are the only frictions, violations of the absolute priority rule (APR) are typically optimal. The size of the bankruptcy costs and the equity holders’ bargaining power affect the size of APR violations, but they have only a minor impact on the choice of capital structure. URI: http://hdl.handle.net/10398/9101 Filer i denne post: 1
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Lagrange versus the HamiltonianKleis Frederiksen, Niels (København, 1998)[Flere oplysninger][Færre oplysninger]
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Juul Andersen, Torben (Frederiksberg, 2014)[Flere oplysninger][Færre oplysninger]
Resume: Organizational studies should address contemporary challenges of dealing effectively with the increasingly complex and dynamic business conditions. In this context we argue that structural features are linked to the corporate strategy process and affect the organization’s ability to respond to ongoing environmental changes. Sustainable performance arguably derives from integrative strategy-making where business opportunities are pursued as they emerge while being directed and coordinated through forward-looking analytics. This combination of decentralized responsiveness and central reasoning identifies a dynamic system of interacting fast and slow processes. The fast system observes and reacts to environmental stimuli and the slow system interprets events and reasons about future actions. When the fast and slow processes interact they form a dynamic adaptive system that allows the organization to respond to uncertain and changing conditions. We apply this model to interactions among individuals in organizations where ongoing experiential insights among dispersed operating managers interact with the forward-looking planning considerations around top-management. This identifies an organization that is able to react to frequent and often unpredictable changes and adapt. URI: http://hdl.handle.net/10398/9008 Filer i denne post: 1
JUUL ANDERSEN_WP 3 2014.pdf (706.4Kb) -
Kallestrup, René (Frederiksberg, 2012)[Flere oplysninger][Færre oplysninger]
Resume: The Global Financial Crisis which started in 2007 is a defining economic event of our lifetime. Recessions and public bailouts of banking systems have resulted in concerns about the solvency of sovereigns in recent years as many Eurozone countries face substantial fiscal pressures. The exact causes of the Global Financial Crisis are still debated but it is unlikely to be the outcome of one single event. In a review of the Global Financial Crisis based on 21 books on the topic, Lo (2011) summarises the underlying causes and policy prescriptions: ”there is still significant disagreement as to what the underlying causes of the crisis were, and even less agreement as to what to do about it ... Like World War II, no single account of this vast and complicated calamity is sufficient to describe it.” The listed causes range from global capital flows, poor regulation, regulatory capture, inequality, high leverage, skewed economic incentives of borrowers and lenders, etc. Gorton and Metrick (2012) also contain an interesting summary of the literature written in recent years and in ”Lessons from the Financial Crisis” edited by Berd (2010) several chapters from academic researchers analyse the ongoing crisis. URI: http://hdl.handle.net/10398/8450 Filer i denne post: 1
Rene_Kallestrup.pdf (1.375Mb) -
in search of network performanceGeersbro, Jens; Hedaa, Laurids (København, 2002)[Flere oplysninger][Færre oplysninger]
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Insights for International Strategic ManagementBenito, Gabriel R.G.; Petersen, Bent; Welch, Lawrence S. (Frederiksberg, 2011)[Flere oplysninger][Færre oplysninger]
Resume: Companies’ choice of foreign operation modes (FOM) has been a core subject of international business studies basically from its beginning (Hymer, 1960 [1976]; Root, 1964). A halfcentury of research has brought us a set of established perspectives on companies’ foreign operation mode choices; the most important being the economics based approaches of internalisation and transaction cost theories (Anderson and Gatignon, 1986; Buckley and Casson, 1976; Hennart, 1982), evolutionary and resource based approaches (Andersen, 1997; Kogut and Zander, 1993; Madhok, 1997), institutional approaches (Kostova and Zaheer, 1999; Meyer and Peng, 2005), and process models based on learning and decision behaviour theories (Johanson and Vahlne, 1977, 2009).... URI: http://hdl.handle.net/10398/8363 Filer i denne post: 1
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The co-creation of worth, calculative devices and calculative agencies in the Danish wind power marketKarnøe, Peter (København, 2004)[Flere oplysninger][Færre oplysninger]
Resume: Wind power generated electricity offers a unique vantage point on the nature of markets and the specific organizing processes by which markets become constructed, configured, and contested. Modern Wind power generated electricity emerged in Denmark after the first oil supply crisis in 1974 when various entrepreneurial actors responded to that situation and saw wind power as one possible solution to ‘the’ problem. Today wind power is globally the fastest growing energy technology and supplies significant amounts of energy in countries like Denmark and Germany, in Denmark wind power generated electricity supplies 20% of annual electricity consumption. Although the trajectory of wind power institutionally and materially is much more robust today than 25 years ago very few thought that this technology had such a future. In the context of the 1970s with modernization and emerging nuclear power, many evaluated wind power as a relic from the past, some imagined opportunities (doomed as unrealistic), but nobody imagined that wind power should become one of the important ‘weapons’ against the CO2-related climate change at the turn of the century. However, confronted with emergent technologies outside the existing evaluative frames and institutionalised categories, it is not about being right or wrong from an objective epistemology, but about what epistemologies are used to frame the potential worth of a potential new energy technology. URI: http://hdl.handle.net/10398/6668 Filer i denne post: 1
markets-melbourne-5.pdf (371.8Kb) -
Economic Development in the Industrial Region of Aachen, 1800‐1860Reckendrees, Alfred (Munich, 2014)[Flere oplysninger][Færre oplysninger]
Resume: The economic transition characterizing the process of European industrialization in the 19th century was concentrated on regions rather than on states. In the first half of the 19th century, the region of Aachen (in the west of Prussia) pioneered on the territory of the German states and developed to a powerful industrial region. The implementation and diffusion of the factory system and the economic impact of adapted and new institutions make the core of this paper. Reciprocal interconnections be-tween firms of different clusters shaped the region and created economic dynamics. Investments trans-gressed the boundaries of single industries and new industries emerged. One important feature of the regional production system was cross-sectional knowledge transfer; a second was institutions support-ive to this process. URI: http://hdl.handle.net/10398/8982 Filer i denne post: 1
Reckendrees_1.pdf (838.3Kb) -
Industrial and institutional revolution in the district of Aachen (Aix‐la‐Chapelle), 1800‐1860Reckendrees, Alfred (Frederiksberg, 2012)[Flere oplysninger][Færre oplysninger]
Resume: In the first half of the 19th century, the industrial district of Aachen was a small dynamic economic region in the West of the Prussian Rhineland. It was a leading industrial region in terms of production and a region in which modern economic institutions advanced modern industrial organizations. The regional institutional arrangements were partly based on the French law:1 During the French Revolutionary Wars, the West of the Rhineland had been a part of France with the region of Aachen (see maps 1 and 2) forming the Département de la Roer. After the French defeat in 1814, the Rhineland was integrated as the Rhineprovince into the Prussian State, but with very few exceptions the French legal system continued. The French code de commerce rather than the Prussian civil law constructed the norms of business and commercial activities2 and institutional arrangements that had emerged in the ‘French period’ continued to influence regional economic development. Not only property rights and civil rights, also other institutions of French origin like chambers of trade and commerce, commercial courts, or collective institutions for the settlement of work related conflicts shaped economic behaviour. 3 New Prussian laws did not dramatically influence regional economic development; only the Railroad Law (1838) and the Prussian Joint Stock Companies Law (Preußisches Aktiengesetz) of 1843 had a certain impact. Just like the General German Trade Law (Allgemeines deutsches Handelsgesetzbuch) of 1861, the Joint Stock Company Law was based on French ideas and aimed at modernizing the Prussian economy. It perhaps helped developing the eastern parts of Prussia towards a more capitalistic economy; for the region of Aachen it mainly introduced more oversight from the Prussian State. The Prussian integration of the Rhineland did, of course, also induce some economically relevant change; this regards e.g. the introduction of the Prussian currency or the Prussian trade union. These aspects will be discussed later. URI: http://hdl.handle.net/10398/8615 Filer i denne post: 1
Reckendrees.pdf (1.058Mb) -
A Complexity ApproachHolm Andreasen, Peter (Frederiksberg, 2012)[Flere oplysninger][Færre oplysninger]
Resume: “How can we understand the dynamics of procurement management?” An answer to this question has predominantly been explained by procurement management experiencing dissatisfaction with the status quo, where the procurement organisation was viewed from other entities in the company as an insignificant, reactive and an administrative part of the business. The potential, however, for the procurement organisation to be significant in the company was argued to be vast (Ammer 1989, Ellram & Carr 1994, Van Weele 2005). In order to change the situation of the procurement organisation, procurement management was informed that they should in gradual steps develop the procurement organisation towards more sophistication and significance (Reck & Long 1988) producing strategies that were aligned with the overall company strategy including the development of policies, procedures, systems, tools and processes (Cousins 2002, Cousins et al 2008). This process changed the perspective of the procurement organisation which among other things, allowed the procurement entity to contribute to the implementation of the concept of supply chain management (Freeman & Cavinato 1990). Ever since I first got familiar with the practices of procurement and its management, I have been puzzled by its complexity. At the same time, I have wondered about how the same space of complexity in the procurement management domain literature has explained the same practices by reductionism, smoothness and simplicity as just described. URI: http://hdl.handle.net/10398/8384 Filer i denne post: 1
Peter_Holm_Andreasen.pdf (1.552Mb) -
Using Updated Information from the FrontlineAndersen, Torben J.; Bresser, Rudi K. F.; Hallin, Carina A. (Frederiksberg, 2016)[Flere oplysninger][Færre oplysninger]
Resume: Effective strategy-making in turbulent industries needs current insights that can inform ongoing decisions around adaptive strategic moves. Frontline employees involved in the daily business transactions are the first to see the subtle changes not otherwise observed by top managers. Top management with dominant logics anchored in previous business contexts usually receive updated information from performance reports for prior periods. All the while, we discern a human inclination linked to the position of power where managers subconsciously discard updated information from frontline employees. We present an experiment to investigate these effects and discuss the implications for strategic response capabilities among firms. URI: http://hdl.handle.net/10398/9326 Filer i denne post: 1
Andersen_Bresser_Hallin_RomeSMS2016.pdf (480.5Kb)