Browsing Department of Intercultural Communication and Management (ICM/IKL) by Title
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a transaction cost perspectiveHansen, Michael W. (København, 2002)[More information][Less information]
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Moeran, Brian (, 2008)[More information][Less information]
Abstract: Fragrance and perfume connect with our most basic and primitive window on the world – our sense of smell. Animals use their sense of smell to find food, sense danger and mate. So, too, do human beings. Mothers and their babies bond through smell. Smell triggers memories buried long in our unconscious, probably because our sense of smell is linked directly to the limbic system, the oldest part of the brain, which is the seat of emotion and memory. Throughout the ages in Western civilization, fragrance has been used to communicate spirituality, passion, and both masculinity and femininity. URI: http://hdl.handle.net/10398/7772 Files in this item: 1
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a redefinition of the strategies of local adaptation and global standardizationKragh, Simon (København, 2001)[More information][Less information]
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Anthropology, Fieldwork and Organizational EthnographyMoeran, Brian (København, 2007)[More information][Less information]
Abstract: This paper looks at the relationship between anthropology, fieldwork and what is referred to as ‘organizational ethnography’. It starts by distinguishing between fieldwork, which is a method of conducting qualitative research, initially in the discipline of anthropology, and ethnography, which is the writing up of that research. The paper makes use of the author’s fieldwork experiences in a Japanese advertising agency to illustrate a number of features that define fieldwork as a methodology. It argues that it is the shift from participant observation to observant participation that enables the fieldworker to move from front stage to back stage in the study of an organization, and thereby to gain information and knowledge that is otherwise available only to insiders. Fieldwork, Anthropology, Organizational Ethnography, Observant Participation URI: http://hdl.handle.net/10398/7038 Files in this item: 1
wp 2007-2.pdf (264.9Kb) -
The case of travel guidebook productionAlačovska, Ana (Frederiksberg, 2013)[More information][Less information]
Abstract: This thesis focuses on the production of travel guidebooks. Its aim is to explore the mutual coconstruction and entanglement of genres, producers and institutions in cultural production and cultural work. It also examines how authorial and institutional, professional and industrial selfreflexivity exists in and through ambiguous and shifting interrelations with genres and their poetics. To this end, it develops a preliminary theoretical framework for a comprehensive exploration of the complex dynamics of cultural production that is attentive to the cultural objects themselves: here, a down-market, ‘uninventive’ and ‘heteronomous’ genre known as the travel guide(book). The thesis argues that the specificity of the genre is continually contextualized and re-contextualized, qualified and re-qualified, commodified and rendered autonomous, in the daily, local, and intimate practices of guide-making. The argument presented is that the genre is not merely a backdrop for creative agency or a predetermined set of rules, but a complex entity – spatially and temporally dispersed – that affords autonomous opportunities for various modes of action, self-definition, and self-interpretation. Thus, genres are active elements or animating forces of cultural production, rather than merely outcomes of industrial dynamics. What arises from the empirical material is that cultural producers experience ‘autonomy’ in and through the notion of genre which itself is fuzzy, vague, tacit, implicit and often non-formalized. Nonetheless, it is obdurately present in a spectrum of strategies, rhetoric, a sense of responsibility, expertise and professionalism applied by such producers in order to explain, define and justify their practical decisions and evaluations. The first three chapters explore perceived limitations of sociological, anthropological and sociocultural paradigms of cultural production. They also indicate some potential areas for crossfertilization with genre theory, which has conceptualized the notion of genre as social action, cognitive action-schemata, and institutions that mediate between industry, producers, and audiences. The last four chapters follow and trace interpenetrating and interlocking relations between genres and institutions firstly, as they mutually and historically co-produce each other in industrial practice; secondly, as entangled in individual and professional auto-biographies with reference to the genre and its adjacent markets; and third, as embedded in actual production practices - how guidebook producers make use of and interact with the editorial brief (or institutionalized and contractually binding genre specificity) and independent genre trajectories (autonomous logic), while making daily evaluations of their work and their own professional selfreflexivity. URI: http://hdl.handle.net/10398/8703 Files in this item: 1
Ana_Alacovska.pdf (2.311Mb) -
Henriksen, Ken (København, 1996)[More information][Less information]
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new public managementBislev, Sven; Salskov-Iversen, Dorte (København, 2001)[More information][Less information]
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Bislev, Sven; Salskov-Iversen, Dorte; Krause Hansen, Hans (København, 2001)[More information][Less information]
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Morten (, )[More information][Less information]
Abstract: ‘Good’ Outcomes – Handling Multiplicity in Government Communication This thesis examines how five Danish government organizations produce and assess communicative solutions in practice, and argues that government communication may be understood as a case of multiplicity. In the practices of producing and assessing communicative solutions it is uncertain what constitutes a ‘good’ outcome of government communication. This uncertainty is grasped by drawing upon analytical resources from the field of multiplicity-oriented ANT analyses. Empirically, the thesis is based on ethnographic fieldwork conducted at the five government organizations. Combining empirical observations, theoretical insights, and political programmes, four ‘modes of ordering’ are developed and these are utilized in exploring how the multiplicity of government communication unfurls and how it is handled in practice. The thesis shows how the ordering attempts described by the four modes of ordering coexist and interfere, and it suggests the notions of ‘sequencing’ and ‘singularizing’ for understanding how the multiplicity of government communication is handled in the production and assessment of communicative solutions. The study upon which the thesis reports has been carried out in connection with a larger Industrial PhD project, entitled Measurements you can learn from, that aimed at developing, testing, and implementing new and better communication measurements. URI: http://hdl.handle.net/10398/8306 Files in this item: 1
Morten_Krogh_Petersen.pdf (10.91Mb) -
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Abstract: Tourism policy matters in cultural tourism. The starting point of this paper is the observation that many tourism policy studies draw three inter-related conclusions. One, tourism policy must be inclusive and require the support of different stakeholders (Baker 2009; Bernhard Jørgensen and Munar 2009). Two, a balanced approach to tourism policy is needed to harness the benefits of tourism while mitigating negative effects (Budeanu 2009; Chang 1997; Jenkins 1997; Leheny 1995, Newby 1994; Teo and Yeoh, 1997). Three, tourism policies should accentuate and maintain the cultural uniqueness and authenticity of the destination (Morgan et al. 2011). It seems that many tourism authorities are ignorant of local interests, unaware of the touristification of local cultures and uninterested in promoting local cultures. But local cultures and communities are what that constitute cultural tourism. URI: http://hdl.handle.net/10398/8394 Files in this item: 1
Can-Seng_Ooi_WP_2012.pdf (37.99Kb) -
Security on the US-Mexican borderBislev, Sven; Salskov-Iversen, Dorte; Krause Hansen, Hans (København, 2001)[More information][Less information]
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Transformations of a hegemonic discourseSalskov-Iversen, Dorte; Krause Hansen, Hans; Bislev, Sven (København, 1999)[More information][Less information]
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Lorenzen, Mark (, 2009)[More information][Less information]
Abstract: This paper builds insight into how globalization impacts cultural clusters, through a case study of Bollywood, the Indian film cluster in Mumbai. The paper’s analysis of the recent growth and consolidation of Bollywood, as well as the cluster’s development of a new film formula, illustrates that globalization does not necessarily entail westernization of culture. Instead, the paper suggests that early-mover advantages held by the world’s core cultural clusters may be eroded by globalization, as it creates pipelines of information, talent and capital, allowing hitherto peripheral cultural clusters to access export markets and develop exportable products. Analyzing the role of the Indian diasporas for the export growth of Bollywood, the paper also offers a discussion of the difference between two different aspects of globalization: Global flows of people and global bridgeheads of people. URI: http://hdl.handle.net/10398/7796 Files in this item: 1
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The Impact of the Global Economic and Financial Crises over Developing Countries' Automobile IndustryWad, Peter (Frederiksberg, 2010)[More information][Less information]
Abstract: In the Global South automobile production evolved behind protectionist walls and was promoted by infant industry policies and outright national automotive projects from the 1950s. In recent decades, many developing countries have liberalized their automotive markets and allowed automobile TNCs to take majority control over joint ventures, transforming domestic automotive industries into foreign controlled sectors while leaving a few national automakers in India, Malaysia and China. Decomposing and reorganizing the national value chain into regional and global automobile value chains OEMs and TNC original equipment suppliers (OESs) have off-shored and outsourced component and parts production to developing countries. Again, local auto suppliers have been acquired or relegated to lower 'tier' positions if not forced out of the market. However, with economic growth and development in the Global South during the 1990s and 2000s automobile sales have boomed, and the automobile sectors in Latin America and Asia have become „brown sunrise‟ industries generating investment, technological upgrading and employment. The present global financial and economic crisis has not profoundly changed this trajectory. The global crisis did not impact automotive markets in developing countries severely, except for automotive exporting countries like Mexico, Thailand and South Africa. Only in 2009 automotive sales and production declined across the board in the Global South, but key markets turned around in the end of the year. Thus, the automobile crisis is a downward business cycle, not a structural crisis of the industry. Companies in the automotive industry responded with traditional crisis management (temporary downsizing, cost reductions, retraining, consolidation, innovation), and governments launched traditional stimuli packages (cash-for-clunkers, tax reductions on smaller and/or cleaner cars etc). Strategic initiatives were taken to improve the competitiveness of the domestic industry (consolidation, liberalization) on the one hand and to transform it from a brown industry to a „greener‟ industry on the other hand (tightening environmental regulations, fuel efficiency and emission standards, subsidizing purchases of smaller and „greener‟ cars, investing in appropriate infrastructure and green technology R&D). Thereby, some developing countries and their surviving local automakers and parts makers are leapfrogging into „clean‟ technology frontiers competing head-to-head with global automakers or partnering with foreign firms in their common endeavor to manufacture green automobiles. URI: http://hdl.handle.net/10398/8180 Files in this item: 1
Wad-Green sunrise or brown.pdf (408.6Kb) -
Erwartungen an Kommunikationstechnologie und -mitarbeiterPogner, Karl-Heinz (København, 2004)[More information][Less information]
Abstract: Unternehmen, Institutionen und Organisationen setzen zunehmend auf elektronische Kommunikati-on (1). Vor diesem Hintergrund legt der Artikel erste Ergebnisse einer Pilotstudie zum sozialen und technischen Umfeld der Text- und Medienproduktion in dänischen Organisationen vor. Kommuni-kations- und Informationschefs sowie Kommunikationsberater wurden befragt zu: Kommunikati-onsstrategie, Nutzung digitaler Kommunikationsformen und gewünschte Mitarbeiterqualifikationen (2, 3). Die wichtigsten Ergebnisse lauten: Das Intranet soll besser strukturiert und vereinfacht wer-den, ausserdem soll es vermehrt als Forum für den Dialog genutzt werden. Bei der Nutzung digita-ler Kommunikationsformen dominiert die E-Mail. Andere Medien wie Homepages oder TV/Film werden, je nachdem, ob sie der internen oder der externen Kommunikation dienen, als unterschied-lich bedeutsam gewertet. Bei den Mitarbeiterqualifikationen stehen persönliche und soziale Kompe-tenzen sowie Vermittlungsfähigkeiten und -fertigkeiten im Vordergrund, nicht technisches Spezia-listentum. Handwerkliches Können bei der Produktion von Texten und anderen Kommunikations-inhalten sowie generelles Wissen über Vor- und Nachteile der einzelnen Medien werden als wichti-ge Voraussetzungen für die Meisterung zunehmend strategisch geprägter Aufgaben angesehen (4). Da sich die Studie auf dänische Organisationen beschränkt, wären vergleichbare Untersuchungen in anderen Ländern wünschenswert (5). URI: http://hdl.handle.net/10398/6993 Files in this item: 1
wp79.pdf (96.01Kb) -
Leander, Anna (Frederiksberg, 2009)[More information][Less information]
Abstract: This article begins by clarifying and defining field and habitus (1) anchoring these concepts in a tradition drawing on the work of Pierre Bourdieu, but also underlining the extent to which the concepts have been used beyond this tradition (2). The article then proceeds to discuss the use of field and habitus in international studies (3). It points out that field and habitus can be (and has long been) used for empirical studies linking the national, the international and the transnational. However, the concepts were imported into scholarly IR/IPE disciplines proper as part of the theoretical discussions surrounding the reflectivist turn. At present, field and habitus are often used to transcend the key divides (inside/outside and public/private) rather than to study relations across them. Finally, the article concludes on the avenues for further research using field and habitus in international studies, insisting on the scope for enhancing and clarifying the heuristic value of the concepts (4). URI: http://hdl.handle.net/10398/7966 Files in this item: 1
Habitus_and_Field_Working_Paper.pdf (178.5Kb) -
reconsidering Japanese Business OrganisationMoeran, Brian (København, 2001)[More information][Less information]
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Krut, Riva; Moretz, Ashley (København, 1999)[More information][Less information]
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An Ethnography of a Juried Ceramic Art Exhibition in JapanMoeran, Brian (Frederiksberg, 2012)[More information][Less information]
Abstract: This article discusses the social processes among members of a panel of jurors required to award a major prize to one of the submissions to a national ceramics exhibition in Japan. Uniquely based on participant observation-style fieldwork, the article details the voting procedures and (inconclusive) results, before analysing why one particular potter’s submission was selected for the Princess Chichibu Cup. It shows how social relations, rather than aesthetic taste, influenced the final choice, since jury members operated according to an informal pecking order that depended on pre-existing networks and reputations, themselves determined by seniority and age. The fact that judges did not overtly resort to aesthetic criteria when making their evaluations meant that they considered each submission in relation to other submissions, rather than on their own particular merits. They thus ended up comparing ‘incommensurate flaws’, rather than making a selection according to agreed ‘merit’. And yet ‘meritocratic principles’ seem to prevail in the longer term cumulative recognition of potters who are awarded prizes at such exhibitions. URI: http://hdl.handle.net/10398/8510 Files in this item: 1
Brian_Moeran_2012.pdf (266.7Kb) -
The Case of Amnesty InternationalVestergaard, Anne (København, 2006)[More information][Less information]
Abstract: The development of corporate communication in recent years has brought about a fading of the division of labor between commercial and non-commercial organizations. While the practices of commercial organizations are becoming increasingly ethicalized, so the practices of non-profit organizations are becoming increasingly commercialized. This paper explores the use of media discourse for the communication of ethical messages by humanitarian organizations, caught, as they are, in a tension between, on the one hand, the commercial strategies of visibility and still greater dependence on the media, and, on the other hand, the public’s skepticism toward mediated morality and what is commonly referred to as compassion fatigue. The issue is investigated through an analysis of a TV spot produced by the Danish section of Amnesty International in 2004. This spot is taken as an example of how the organization’s branding strategies testify to a high degree of reflexivity about the conditions of what Luc Boltanski calls a Crisis of Pity. The analysis illustrates how, in the face of compassion fatigue, the organization manages to carve out a new space for itself in the marketized ethical discourse, and leads to a discussion of the consequences of such rebranding for the construction of morality by the organization. URI: http://hdl.handle.net/10398/6965 Files in this item: 1