Browsing Department of Intercultural Communication and Management (ICM/IKL) by Title
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The New MeasureLees, Linda (Frederiksberg, 2010)[More information][Less information]
URI: http://hdl.handle.net/10398/8007 Files in this item: 1
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Ooi, Can-Seng (, 2008)[More information][Less information]
Abstract: Singapore has embarked on an ambitious program to make the city-state into a significant player in the global creative economy. The country is being re-branded as a creative city. The government agrees that in the creative economy, the environment must be conducive to experimentation and innovation. As a result, more social and political spaces have been opened up to spur Singapore’s fledging creative economy and also to signal that the nation has become more transparent and tolerant. The authorities, however, still limit the freedom of public expression on political, ethnic and religious issues. The current state of ethnic-religious harmony and political status quo is to be preserved. Singapore remains a soft-authoritarian state. Can such a country then be branded as a place conducive to creativity and innovation? This paper shows how the Singaporean government: 1) introduces and implements a set of comprehensive policies to develop the creative economy; 2) brands and re-images the city-state as an exciting creative nation; 3) communicates the new creative vision and eventually engineers local acceptance of the creative economy; and 4) promotes the image of an open society and yet maintain tight social and political control. The re-making and re-imaging of Singapore are two sides of the same coin. URI: http://hdl.handle.net/10398/7774 Files in this item: 1
Creative Encounters Working Papers 7.pdf (222.9Kb) -
Wendelboe Hansen, Michael (København, 1999)[More information][Less information]
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an analytical frameworkHansen, Michael W. (København, 1999)[More information][Less information]
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Micro‐blogging as a tool for Public RelationsEtter, Michael; Plotkowiak, Thomas (Boston, 2011)[More information][Less information]
Abstract: This study explores how companies use the social media tool Twitter for CSR communication in order to establish good public relations. By analyzing CSR communication conducted by 30 most central corporate Twitter accounts, identified through social network analysis within a CSR‐Twitter‐network consisting of 19’855 Twitter members, we contribute to the understanding of Twitter’s role for CSR communication and public relations. Manually conducted content analysis of totally 41‘864 corporate Twitter messages gives insights into different strategies concerning intensity and interactivity of CSR communication. Based on theoretical foundations and empirical findings four CSR communication strategies for Twitter are developed. URI: http://hdl.handle.net/10398/8529 Files in this item: 1
Michael_Etter_3_paper.pdf (323.0Kb) -
Kulturanalytisk casestudie om udfordringer og dilemmaer med at forankre Coops CSR-strategiRosenstock, Maja (Frederiksberg, 2012)[More information][Less information]
Abstract: Ph.d.-projektet handler om forankringen af Coops CSR-strategi. Coop er, med sine 35.000 ansatte og 1200 butikker spredt ud over hele landet, Danmarks største dagligvarevirksomhed. Coop driver kæderne SuperBrugsen, Kvickly, Dagli’Brugsen, Irma og Fakta. De er ejet at Fællesforeningen for Danmarks Brugsforeninger (FDB), der igen ejes af 1,6 mio. danske forbrugere. Coop blev for nyligt udråbt som "CSR-områdets mediedarling", da de var den virksomhed i Danmark, der havde fået mest positiv CSR-omtale i medierne. Denne afhandling illustrerer, hvor svært det kan være, at praktisere CSR - selv for en virksomhed som Coop. Et af afhandlingens væsentligste bidrag er at undersøge forankringen af CSR-strategien, set indefra virksomheden selv, og på denne måde illustrere de mange udfordringer og dilemmaer, der er forbundet med at praktisere CSR. Netop kompleksiteten og de mange udfordringer og dilemmaer ved CSR-arbejdet beskrives sjældent. Tværtimod hører virksomhederne gang på gang om, hvordan CSR er en oplagt ’business case’, og om hvordan arbejdet med CSR skaber win-win situationer og giver konkurrencemæssige fordele. Afhandlingen kan dermed ses som en modvægt til de mange flatterende beskrivelser af CSR, som den direkte vej til bedre bundlinje og øget vækst. Således følger afhandlingen op på den strategiske tilgang til CSR og sætter denne under nærmere belysning. I afhandlingen diskuteres fordele og ulemper ved den strategiske CSR tilgang, ligesom det illustreres at implementeringen og forankringen af CSR-strategier langt fra er så ligetil, som det umiddelbart kan lyde, når CSR kontinuerligt beskrives som win-win situationer og konkurrencemæssige fordele. URI: http://hdl.handle.net/10398/8550 Files in this item: 1
Maja_Rosenstock.pdf (5.783Mb) -
Et casestudie om styring og meningsskabelse i relation til CSR ud fra en intern optikSkovmøller, Carina Christine (Frederiksberg, 2012)[More information][Less information]
Abstract: Ph.d.-afhandlingen undersøger betydningen af ledelsens styringsform i forhold til medarbejdernes meningsskabelse omkring CSR. Herunder hvorvidt CSR som koncept påvirker medarbejderes forventninger til ledelsens styringsform og sensegiving, og i givet fald hvordan. Ligeledes hvilke virksomhedsinterne processer der viser sig at have indflydelse på ledelsens styringsform og medarbejdernes meningsskabelsesproces i relation til CSR. Afhandlingen er baseret på et longitudinelt studie i VELUX hovedkontor i Hørsholm, Danmark, i forhold til implementeringen af Sustainable Living, som er det overordnede mål for VELUX’ arbejde med bæredygtighed såvel internt som eksternt. Data er indhentet med to års interval i henholdsvis 2008 og 2010 og er baseret på 70 interviews med medarbejdere, mellemledere og ledelse i 2008 og 2010 samt observationsstudier i sammenlagt 2½ år. Sideløbende med disse undersøgelser har jeg deltaget i seminarer, projekter & møder, fulgt presseomtale om CSR i VELUX og undersøgt interne dokumenter med relation til CSR området. URI: http://hdl.handle.net/10398/8421 Files in this item: 1
Carina_C_Skovmøller.pdf (1.402Mb) -
a social constructionis perspectiveSøderberg, Anne-Marie; Cardel Gertsen, Martine (København, 2000)[More information][Less information]
Abstract: There have been a number of attempts to explain post-merger problems by cultural differences, and in this paper, we argue that much previous research on mergers is based on an essentialist concept of culture. We claim that this conception is a problematic starting point for cultural studies, and argue for a social constructionist alternative. The conceptual challenges we address are: decontextualization of cultural issues, cultural differentiation and fragmentation, and structural versus processual views on culture. We also outline an agenda for future merger research and argue for studies focusing on cultural sensemaking processes in merging organizations by adopting narrative perspectives. Key words: merger, culture, organizational change, integration, social constructionism, narrative. URI: http://hdl.handle.net/10398/6942 Files in this item: 1
wp38.pdf (236.4Kb) -
The Case of RomaniaSamson, Ramona (København, 2006)[More information][Less information]
Abstract: Europa undergår fundamentale forandringer i kølvandet på den Kolde Krigs afslutning. En afgørende begivenhed er udvidelsen af den Europæisk Union (EU), der indebærer, at de tidligere kommunistiske lande i Østeuropa bliver del af et samlet Europa. Samspillet mellem ydre og indre faktorer i disse samfund bevirker, at det i stigende grad er nødvendigt at befatte sig på en ny måde med studiet af europæisk forandring og integration. Svaret i denne afhandling er ’kulturel integration’. Afhandling tager sit afsæt i den aktuelle sociologiske debat vedrørende fremvæksten af et såkaldt postvestligt og postnationalt Europa. Denne indebærer, at ikke alene de østeuropæiske lande forandrer sig, men at hele Europa er genstand for grundlæggende refortolkning i takt med at landegrænser opblødes og Øst/vestdelingen af kontinentet gradvist ophæves. En sådan ’dobbelt synkronicitet’ (double syncronicity) står i modsætning til hovedparten af eksisterende teorier om europæisk integration, der forklarer Østeuropas integration i det øvrige Europa som ’transition’. Transitologien hviler på to grundantagelser: Dels at de østeuropæiske lande bevæger sig entydigt i retning af en vestlig model (konvergens), dels at integration alene udspiller sig indenfor rammerne af EU’s formelle institutionelle struktur (singularitet). I modsætning hertil er det opfattelsen hos denne afhandlings forfatter, at de aktuelle forandringsprocesser i de tidligere kommunistiske lande i Østeuropa ikke kan begribes fyldestgørende inden for rammen af disse traditionelle integrationsteorier. På denne baggrund spørger afhandlingens problemformulering: ”hvordan analyserer man forandringsprocesserne i Østeuropa i sammenhæng med de overordnede forandringer, der finder sted i Europa?” URI: http://hdl.handle.net/10398/7732 Files in this item: 1
ramona_samson.pdf (2.279Mb) -
The ideological symbiosis of ‘auteur’ and ‘craftsperson’Mathieu, Chris (Frederiksberg, 2011)[More information][Less information]
Abstract: This chapter explores some of the central cultural tenets of career and film making among elite members of the Danish film industry, or what is less than elegantly and somewhat grammatically incorrectly referred to as ‘the cultural of production and career’ in the title of this chapter. The theoretical reasons for this formulation is to train focus on the ideational dimensions of culture in the Danish film industry, especially as refracted through reflections on work and career by film workers. In this sense the approach, though less inclusive and ambitious, resembles Caldwell’s interest in ‘indigenous interpretive frameworks in Production Culture.i The chapter also argues that production and career decisions and actions are inextricable intertwined. Sometimes the two are consciously and manifestly related to each other, in terms of deliberating the implications that working on a given film, with given persons, in a given manner, etc. will have on one’s further work possibilities; or the reverse, how career considerations impact how films get made in terms of who works on them and what resources, skills, tastes, and perspectives are brought into and realized in a production. Sometimes the interrelation of these considerations remains latent. This chapter explores how certain cultural underpinnings support these mutually intertwined considerations. URI: http://hdl.handle.net/10398/8446 Files in this item: 1
Mathieu_#68.pdf (141.6Kb) -
Moeran, Brian (, 2009)[More information][Less information]
Abstract: This paper draws on extensive fieldwork in a wide range of creative industries to argue that creativity itself is under-theorised, and should be considered as both enabled and inhibited by numerous constraints guiding the choices made by creative personnel during the course of their work. Six sets of constraints are outlined in the context of different forms of cultural production: material, temporal, spatial, social, representational and economic. It is argued that the performance of creative work is similar in part to Turner’s concept of ‘communitas’, when an aura of individual creativity is passed to other participants. This kind of liminal space is also found in creative industry ritual events, which enable participants to communicate on an equal footing, and gain knowledge and connections that they can then use at work in their normal everyday lives. These in turn may have a long-term effect on cultural production, creativity and constraints. URI: http://hdl.handle.net/10398/7951 Files in this item: 1
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Built-in cooperation with business communityMadsen, Dorte (, 2012)[More information][Less information]
Abstract: The purpose of this paper is to present the design of a three year bachelor’s programme in information management. In 2006, a new educational programme in Information Management was launched at Copenhagen Business School (CBS) in Denmark: BA in Information Management (http://www.cbs.dk/im). Developing this programme was motivated by a wish to launch a programme with a specific focus on the emerging digital, global information world in which we live, and the initiation of the programme was motivated by a strong demand from the business community calling for graduates with a holistic view of information processes and practices in organisations. The paper focuses on the underlying model for curriculum design which has been developed at CBS. The model takes its starting point in the business community’s perception of the graduates’ future practice. In the bachelor’s programme in information management, the cooperation with the business community has been built into the curriculum design in the form of problem-based projects and an internship. On the basis of a survey of the business community’s perception of future practice, a qualifications profile for the programme was formulated. The importance of problem-oriented work is discussed, as well as the interplay between problem-based and discipline-based elements in the curriculum design. URI: http://hdl.handle.net/10398/8639 Files in this item: 1
Madsen2012_Curriculum design.pdf (270.2Kb) -
a network approach to examining the professional service and project-related internationalization of Danish architectural service firmsSkaates, Maria Anne (København, 1999)[More information][Less information]
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a survey of the international operations of Danish companiesWendelboe Hansen, Michael (København, 1996)[More information][Less information]
Abstract: One of the most significant characteristics of recent years economic development is the profound growth in international production by transnational corporations (TNCs). This paper presents the results of a major survey of the involvement of Danish industry in this internationalization process. In particular, the paper focuses on Danish investments in the emerging economies of Eastern Europe and less developed countries (LDCs), an aspect of Danish foreign investment which is highly under-researched. The main findings of the paper is that around 1100 Danish companies are involved in international production, having almost 2900 subsidiaries abroad. 350 of those subsidiaries are located in the emerging economies of LDCs and Eastern Europe. The paper observes that the Danish involvement in emerging economies is significantly below that of other OECD countries, a finding which is linked to the relative dominance of small and medium sized companies in Danish industry. The paper notes that whereas the most important emerging economy destination in the seventies and eighties was Latin America and here in particular Brazil, Danish companies now prefer to invest in Asia and Eastern Europe, Poland being the by far most important emerging economy country. In general, the paper argues that small and medium sized companies play a pivotal role in the internationalization of Danish industry, less so in LDCs, more so in Eastern Europe. The survey also confirms that the Danish investment promotion agency IFU, participating in 40% of all investment projects in LDCs, plays a pivotal role in the expansion of Danish industry into LDCs. Finally, an inquiry among 167 companies with manufacturing activities in LDCs or Eastern Europe reveals that more than 50% of all investment projects in emerging economies are undertaken mainly in order to get access to the emerging economy market. Only 18% of the investment projects are motivated with the more favorable cost conditions - mainly lower salaries - offered by many emerging economies. This finding challenges the widespread belief that Danish investments in LDCs and Eastern Europe will cause a general loss of Danish jobs and productive capacity. URI: http://hdl.handle.net/10398/7022 Files in this item: 1
wpnr.09 1996.pdf (287.4Kb) -
Novak, Lis (København, 1995)[More information][Less information]
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the anthropology of marketing and marketing anthropologyMoeran, Brian (København, 2002)[More information][Less information]
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On the social context of text and knowledge production in the workplacePogner, Karl-Heinz (København, 2005)[More information][Less information]
Abstract: This paper aims at giving a more detailed description and discussion of two concepts of "community" developed in the research areas of text production/ writing and social learning / information management / knowledge sharing and comparing them with each other. The purpose of this theoretical exer-cise is to determine the degree to which the concepts of discourse commu-nity and community of practice are suitable for investigating the social and organizational context of text and knowledge production. Finally, the paper examines the explanatory value of the two concepts for analyzing text and knowledge production at different Danish workplaces (a consulting engi-neering company, a university department and a bank) and discusses their significance in the context of co-located as well as geographically distrib-uted communities. URI: http://hdl.handle.net/10398/7320 Files in this item: 1
discourse communities.pdf (209.7Kb) -
a case studyPogner, Karl-Heinz; Søderberg, Anne-Marie (København, 2001)[More information][Less information]
Abstract: This paper is based on an explorative case study of all.department e-mails that were sent on the Intranet of a Danish university department. Following a social constructionist approach, our analysis assumes that language use shapes relations, identities, and representations. We thus investigate which social relations are expressed and constructed in the e-mail discourse and how the organizational world of the department is represented in the all.department e-mails. Our analyses of the e-mails show that the managerial voices are dominant as well as the perception of e-mail communication as a tool of information transmission. However, a few e-mails sent by employees without specific organizational functions differ significantly from the "managerial" mails. In these mails employee voices articulate a latent and unfulfilled need for a community and a forum for dialogue. The usage of the all.department e-mail communication is also related to the ongoing change of managing university departments in Denmark. URI: http://hdl.handle.net/10398/7726 Files in this item: 1
all.email.pdf (187.3Kb) -
Krause Hansen, Hans; Novak, Lis; Salskov-Iversen, Dorte; Werther, Charlotte (København, 1996)[More information][Less information]
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Abstract: This thesis explores the history of humanitarian organizations as agents in public life. When taking on the role as mediators between Western publics and distant sufferers, what conception of social responsibility do humanitarian organizations promote? What are the consequences of the institutional context of these organizations on the form of social responsibility that they are able to promote? In a historical perspective, what changes in these conceptualizations can we observe and to what extent can we understand them as resulting from institutional changes? These questions are asked with the assumption that the discourse of humanitarian organizations is at once a reflection of and a force in the configuration of dispositions in target publics. Enquiring about the history of humanitarian organizations as agents in public life, thus, means enquiring about the ways in which over the past 40 years, these organizations have given meaning to our relation to different sufferers and contributed to shaping our individual and collective conception of the scope and nature of our social responsibility.... URI: http://hdl.handle.net/10398/8318 Files in this item: 1
Anne_Vestergaard.pdf (6.561Mb)