Browsing Department of Marketing (MARKETING/AØ) by Year Published
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Kan giver-idealtyper forklare støtte til velgørenhed og understøtte relationsopbygning?Rasmussen, Hans Peter (Frederiksberg, 2013)[More information][Less information]
Abstract: ”Giv-en-ged” er navnet på en kampagne, som Folkekirkens Nødhjælp (FKN) lancerede op mod jul tilbage i 2006. Den er et godt eksempel på, hvordan det at give penge til velgørenhed ikke kun handler om at hjælpe fattige mennesker i nød eller kun om at støtte et godt formål. Kampagnen solgte i 2006 over 50.000 gavekort, og salget via hjemmesiden www.givenged.dk nåede hidtil usete højder herhjemme for onlinehandel. Det medførte blandt andet, at DIBS (online betalingssystem) en enkel dag lukkede ned for salg på hjemmesiden, fordi det høje antal bestillinger blev forvekslet med et hackerangreb, som aktiverede sikkerhedssystem hos DIBS. I alt indbragte kampagnen ti millioner på under en måned, og når man ser bort fra fællesindsamlinger ved tv-shows, er det en af de mest succesfulde indsamlingskampagner herhjemme URI: http://hdl.handle.net/10398/8671 Files in this item: 1
Hans_Peter_Rasmussen.pdf (2.797Mb) -
An understanding anchored in pragmatismBang Mathiasen, John (Frederiksberg, 2012)[More information][Less information]
Abstract: The subject matter chosen for this PhD, learning within a Product Development (PD) working practice, might give rise to wonder given that I have a theoretical education within supply chain management, achieved practical experience as senior supply chain manager and finally, conducted a great many lectures dealing with supply chain management. Offhand, it may seem an odd choice, but my practical experience, briefly illustrated in the below, triggered the decision to study learning within a PD working practice. PD implies design of components and clarifications of the assembly process. A side effect of these activities is a routing, which establishes the supply chain; that is, the total journey, which all components must undertake before the product is saleable. Hence, seen from the perspective of the operation, the supply chain to be managed throughout the life cycle of the product is created during the PD phase. Changing a supply chain later on is possible, but it requires a significant effort. When managing a supply chain area, in which a large part of the products had a life cycle of more than 10 years, I realised the critical importance of influencing the PD process. Thus, employees from the supply chain department were often engaged in intense exchanges of views with the PD engineers and substantial resources were devoted to improving the awareness of supply chain considerations during the PD process. Nevertheless, in my firm conviction, these efforts only managed to exert minor influence and consequently, the established supply chains were difficult to handle. Ever since then, I have wondered why we were unsuccessful in influencing the supply chain of a new product. The involved supply chain engineers had a highly theoretical background as well as practical experience, but it was not possible to initiate learning among the PD engineers as regards the establishment of a more suitable supply chain. URI: http://hdl.handle.net/10398/8509 Files in this item: 1
John-Bang_Mathiasen.pdf (1.812Mb) -
Teilmann, Kasper Aalling (Frederiksberg, 2012)[More information][Less information]
Abstract: The dissertation ‘Interactive Approaches to Rural Development’ gives new theoretical and empirical knowledge in the collaboration on development of rural areas and landscapes. From a perspective about the development and the challenges faced, the study analyses which functions that are demanded by the rural areas. Furthermore, the study makes an analysis of the collaboration in an EU financed rural development association; the Local Action Group (LAG). The overall objective is to: Analyse and discuss approaches to rural development under Danish conditions. The dissertation is cantered around three papers introduced with a frame that contributes to the overall objective. With point of departure in the changes that have structured the Danish landscape, the first paper analyses and discusses how the Danish planning system can be optimized to plan for a multifunctional landscape. Paper two and three builds on the EU rural development policy LEADER that through local project based development supports new income opportunities for the local inhabitants. Collaboration on the rural development is a subject that requires an interdisciplinary analytical approach. The dissertation therefore builds on different theories and both qualitative and quantitative analytical methods. The theoretical foundation draws on generic network theory and various applications of this. This is conducted by inclusion of ideas from interorganisational interaction in an analysis of the collaboration between municipality and a locally anchored development association. In addition the theory of social capital is applied to analyse whether the partnership formation and collaboration has supported the development of the local area. Furthermore, the concept of multifunctionality is assessed as a principle to be applied in countryside planning and rural development. The empirical foundation of the dissertation draws on mixed method research approach with interviews and surveys that are studied through qualitative and quantitative data analyses. Two of the three papers take point of departure in a case study of LAG-Djursland. Based on the dissertation it is concluded, that a crucial factor in the development of rural areas and landscapes is the collaboration among relevant stakeholders– often arranged around a partnership. To secure a concrete and locally attuned development it is important to engage local anchored stakeholders. These stakeholders have the greatest knowledge about the local development opportunities and barriers. Though the dissertation builds on experiences from the Danish rural landscape, the analyses, discussions and conclusions will be relevant in an international perspective. The interactive approach and the analysis hereof will be applicable in other domains than that of rural development. URI: http://hdl.handle.net/10398/8592 Files in this item: 1
Kasper_Aalling_Teilmann.pdf (1.359Mb) -
Do homogeneous brand associations benefit the brand?Koll, Oliver; von Wallpach, Sylvia; Platzgummer, Sophia (Frederiksberg, 2012)[More information][Less information]
Abstract: Brand associations have been linked to brand response in numerous ways. Much research has focused on the number, valence and uniqueness of brand associations. This paper focuses on another association facet which managerially-oriented brand literature frequently highlights as a sign of brand strength: Brand consensus, that is, the degree to which people elicit the same associations when confronted with a brand. We introduce two meaningful operationalizations of consensus (group- and individual-level) and discuss and test the link between consensus and brand response. Our results, which are based on a large-scale study for an international luxury brand, show that for individual consumers high levels of brand consensus tend to foster positive brand response whereas for a group as a whole too much brand consensus tends to be detrimental. URI: http://hdl.handle.net/10398/8682 Files in this item: 1
Wallpach_2012_1.pdf (57.73Kb) -
Kreuzer, Maria; von Wallpach, Sylvia (Frederiksberg, 2012)[More information][Less information]
Abstract: This article contributes to the study of embodied brand knowledge retrieval. Embodied brand knowledge results from multi-sensory consumer brand experiences. Consumers store embodied brand knowledge on a non-conscious, modality-specific level and use metaphors for its expression. Retrieving embodied brand knowledge requires methods that (a) stimulate senses involved in brand experiences and (b) encourage metaphorical expression. This study empirically compares the value of a uni-sensory, visual method (Autodriving) versus a multi-sensory method (Multi-sensory sculpting) for embodied brand knowledge retrieval. The results support the theoretical assumption that Multisensory sculpting elicits more and more diverse embodied brand knowledge elements than Autodriving. URI: http://hdl.handle.net/10398/8684 Files in this item: 1
Wallpach_2012_3.pdf (171.3Kb) -
Casestudie af tilbudsaviser i detailhandlenØstergaard Jacobsen, Per; Varnes, Claus (Frederiksberg, 2012)[More information][Less information]
Abstract: Vores fokus med denne analyse har været at beskrive virkningsgraden af markedsføringsindsatsen i detailhandlen, primært tilbudsaviserne, ved at se på konverteringerne fra kendskab til køb. Institut for Produktion og Erhvervøkonomi (PEØ) har siden 2005 gennemført konferrencer og analyser om virkningsgrader og effekt af marketing. Da vi simultant har konstateret en nærmest eksplosiv vækst i marketingindsatsen, er vores interesse for en nærmere undersøgelse blever skærpet. Dette er interessent i relation til netop effekt og virkningsgrader, da netop dagligvarehandlen udgør ca. 15 % af privatforbruget og dermed fylder meget i vores hverdag. Der er i de seneste år gennemført en lang række analyser og undersøgelser, der enten taler for eller imod anvendelse af tilbudsaviser. Senest har regeringen indført en ny afgift på tilbudsaviser, der træder i kraft i 2013, og i regeringsgrundlaget står der, at man ønsker at indføre en ”Ja Tak” ordning til afløsning af den nuværende ”Nej Tak” ordning. Den grafiske branche har gennemføret en række analyser, forskellige reklame- og medie-bureauer har produceret en del analyser, distributørerne (Post Danmark og Forbruger Kontakt) har her i efteråret gennemført en fælles analyse. Konkurrence- og Forbrugerstyrelsen har ligeledes gennemføret en omfattende analyse om dagligvaremarkedet i sommeren 2011. Vi har ingen interesser eller politiske tilknytninger i relation til branchen eller dens organisationer. Vi ønsker udelukkende at forholde os til økonomisk relaterede observationer, effekten og sammenhængen mellem disse elementer. Altså virkningsgraden af reklamen. Vi vil med denne økonomiske analyse forsøge at forholde os til virkningsgraden af marketingindsatsen i detailhandlen gennem de seneste 5 år. Siden John Wanamaker i tidernes morgen udtalte; "I know half of my advertising is wasted. I just don’t know which half” har der været fokus på virkningsgraden af markedsføring. Særligt har der i de seneste år været et stigende ønske om at se på effekten af marketingindsatsen. URI: http://hdl.handle.net/10398/8424 Files in this item: 1
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Abstract: Cities increasingly brand themselves as an attractive place for tourists, investors, business and workforce. Yet, most place branding efforts do not take the diversity of their stakeholders and the variety of place perceptions into account. Our study, however, reveals significant discrepancies between internal and external stakeholders’ mental representations of a place brand, using the city of Hamburg as an example. We therefore argue that place brand management needs to align its brand communication with stakeholders’ interests, using an integrated approach to developing city-specific strategies for building target group-specific place brand architecture. URI: http://hdl.handle.net/10398/8564 Files in this item: 1
Beckmann _Zenker_EMAC_2012.pdf (600.9Kb) -
How Luxury Experiences Contribute to Consumer SelvesBauer, Martina; von Wallpach, Sylvia; Hemetsberger, Andrea (Frederiksberg, 2012)[More information][Less information]
Abstract: Hitherto literature in the area of luxury and luxury brands predominantly applies a management-oriented view of luxury. This project departs from traditional views on luxury by focusing on consumers’ experiences with what they perceive as luxury. More specifically, the objective is to enhance understanding regarding how luxury experiences contribute to consumers’ selves. The empirical study is exploratory in nature and relies on consumer diaries regarding consumer luxury experiences. This project contributes to existing literature by outlining four different forms of how luxury relates to consumers’ selves. URI: http://hdl.handle.net/10398/8683 Files in this item: 1
Wallpach_2012_2.pdf (101.3Kb) -
Schmidt, Marcus (, 2012)[More information][Less information]
Abstract: A rather new business trend concerns social responsible or ethical marketing. Instead of just selling products and brands it makes professional sense to “bundle” or associate the purchase of a product with some altruist activity. While the market share of ethical subcategories in most countries is still confined to a few percentages of the total market at best, it appears that the segment will grow during the next decade. The increased interest for sustainability is found within many western societies both within the business community, academic circles, the political system and among plain consumers. Up to now relatively few empirical studies have focused on the topic. The present study is based on a large scale panel study and uses the German coffee market for profiling the consumer of faire trade coffee and analyzes how this consumer differs from the mainstream consumer. Also, we explore why some consumers intend to buy fair trade coffee but do not purchase the product (and vice versa). Several interesting findings are revealed. Implications for promotion of fair trade coffee are discussed and suggestions for further research are addressed. URI: http://hdl.handle.net/10398/8651 Files in this item: 1
Schmidt_2012_Consumer_Intentions.pdf (612.2Kb) -
Et studie af 10-12 årige danske børns brug af internettet, opfattelse og forståelse af markedsføring og forbrugRasmussen, Jeanette (Frederiksberg, 2012)[More information][Less information]
Abstract: Denne afhandlingen har haft til formål at udvide den viden, vi har om markedsføring rettet mod børn. Børn i dag lever i en mere kommercialiseret barndom, børn betragtes i højere grad end tidligere som selvstændige forbrugere, markedsføringsmetoder på internettet er karakteriseret ved at være mere sofistikerede og mindre gennemskuelige, og der er stor markedsføringsmæssig fokus på yngre børn, og specielt de såkaldte tweens (defineres typisk som de 8-12 årige). Det har derfor været afhandlingens sigte at undersøge i et hverdagsperspektiv, hvordan 10-12 åriges brug af internettet, deres oplevelse og forståelse af markedsføring på internettet er relateret til deres forbrug (køb og forhold til mærker). Det er tweens oplevelse og forståelse af medier og forbrug, som er i fokus. Afhandlingens teoretiske grundlag er tvær-disciplinært, og derfor er relevante dele fra barndomsforskningen, medieforskningen og forbrugerforskningen blevet inddraget. Metodisk er der brugt en triangulering af empirisk materiale, da dette er specielt godt i forhold til undersøgelser om børn. URI: http://hdl.handle.net/10398/8563 Files in this item: 1
Jeanette_Rasmussen.pdf (2.213Mb) -
A Methodical Inquiry Into Practice and TheoryKahle, Lynn (Frederiksberg, 2012)[More information][Less information]
Abstract: The subject of this thesis is the experiential discourse in marketing: how experience is researched by scholars as well as understood and delivered by practitioners. While experience-based approaches have been accepted and implemented by consultants, scholars have yet to comprehensively embrace experience as an academically robust concept (Holbrook, 2007; Palmer, 2010). An experiential perspective seeks to delve deeper into cognitive and emotional levels concerning consumption (Holbrook & Hirschman, 1982). In order to gain insight into the intricacies of experience, a large data set consisting of conference speeches and interviews was qualitatively analyzed, applying content analysis (Kassarjian, 1977). The findings reveal that there are many lessons to be learned about how practitioners design and deliver experiential offers. Compared to the cases often cited as part of the experience economy, which are typically manifested in retail environments, consumer products and staged events, the findings reveal a more nuanced discourse and a broader range of experience offerings representing many industries, including: hospitality, software, documentary film making, science, gaming, banking, and environmental design. The data shed light on several aspects worthy of further research. How an experience adds value, supports values, and is meaningful to the user is crucial. Understanding a user’s goals is important in order to be able to design appropriate interaction touch points yet allow fluid engagement. In addition to shaping experience environments, whether physical or virtual, the findings reveal that practitioners exhibit an astute sensitivity to context and process. Moreover they are concerned with affording “flow,” meaning optimal experiences (Csikszentmihalyi, 2003): not only for users but also for themselves. The focus on purposeful activity and change suggests that experience is part of an innovation discourse, potentially creating better offers and relationships. This resonates with academic and business communities alike. URI: http://hdl.handle.net/10398/8408 Files in this item: 1
Lynn_Kahle.pdf (3.485Mb) -
En nøgle til velfærd og velstandRitter, Thomas; Geersbro, Jens (Frederiksberg, 2012)[More information][Less information]
Abstract: Diskussionen om Danmarks fremtid som velfærdstat er i fuld gang – og har været det i et stykke tid. På det seneste har en ny rapport fra OECD tegnet et dystert billede for Danmark, idet landets produktivitet fortsat er for nedadgående. Så det store spørgsmål er nu endnu mere aktuelt: Hvad skal Danmark leve af i fremtiden for at bevare og udbygge velfærd og velstand? For at belyse dette spørgsmål fokuserer en stor del af diskussionen på ”produktivitet” som nøglen til velfærd og velstand. Vi vil i denne rapport argumentere for en supplerende faktor, som vi mener er af endnu større betydning end selve produktiviteten: Danmark kan og skal leve af kommercialiseringevnen. Evnen til at kommercialisere dækker over virksomheders aktiviteter til at tjene penge med deres ydelser (produkter, service, m.v.). Kort sagt handler kommercialisering om at forstå kundernes behov og værdiskabelse, matche denne indsigt med ydelser, og bygge passende relationer med kunder for at forklare værdi. Hvor god en virksomhed er til kommercialisering kan måles som: Kommercialiseringsefficens = Omsætning / ydelser. URI: http://hdl.handle.net/10398/8596 Files in this item: 1
RitterGeersbro.pdf (212.4Kb) -
Lyck, Lise (, 2011)[More information][Less information]
Abstract: I vort forskningsprojekt ”Økonomisk vækst på landet” stod i indledningen til ansøgningen: ”I 2007 forventes verdens bybefolkning for første gang i verdenshistorien at blive større end landbefolkningen (UN-HABITAT, juli 2006). Også i Danmark har der i de sidste 10-15 år været en betydelig tilflyt-ning til landets største byer og til områder inden for pendlingsafstand af disse byer, mens folketal-let i mange landkommuner er stagneret eller gået ned.” Denne udvikling er fortsat, men hvad betyder det for den økonomiske vækst på landet? URI: http://hdl.handle.net/10398/8313 Files in this item: 1
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Cross Functional Integration in the Process of Product InnovationBaunsgaard, Vibeke Vad (Frederiksberg, 2011)[More information][Less information]
Abstract: Integration across departments, functions, and knowledge areas is important for success in the process of product innovation. Research of organizations, whether private or public, demonstrates, however, that cross functional integration is difficult to achieve in praxis. This problem area: Why is cross functional integration – in SMEs – in the process of product innovation so difficult in praxis? – sets up the foundation for this PhD. By focusing on cross functional integration in small- to medium-sized enterprises (SMEs) and by utilizing a qualitative research design in studies of the micro politics of cross functional integration, the PhD makes a novel contribution within an area of research largely overlooked by previous literatures.... URI: http://hdl.handle.net/10398/8325 Files in this item: 1
Vibeke_Vad_Baunsgaard_Summary.pdf (891.8Kb) -
Tollin, Karin; Vej, Jesper (, 2011)[More information][Less information]
Abstract: Managers’ mindset about the sustainability construct and its triggers is the topic dealt with in the paper. The interviewed managers are all working in companies expressing a commitment on sustainability in their external communication. However, our findings reveal that their commitment is pursued from different business models, visions and ideas about the sustainability construct. We found that sustainability is not triggered, approached and practiced in accordance with one overall mindset. Four interrelated mindsets emerged - due to that sustainability is a learning process and thus formed and developed over time. URI: http://hdl.handle.net/10398/8321 Files in this item: 1
28_04_XXII_ISPIM.pdf (105.2Kb) -
Business Relationship Resroration After Severe Norm Violation Episodes.Houman Andersen, Poul; Ellegaard, Chris (Frederiksberg, 2010)[More information][Less information]
Abstract: Relational norms provide behavioural guidelines for individual actors interacting in business relationships. Frequently, norms are violated and the involved actors initiate a normalization process to restore exchange order. However, in rare instances violations occur with a severity where the exchange cannot be normalized by the means available in the interpersonal relationship. Furthermore, dissolution is not an option due to high perceived dependence. In this paper, we report on an investigation of three such severe norm violation episodes. We identify the violated norm sets and violating behaviours of core actors along with emotional reactions and effects on the business exchange. In addition, we map the processes of violation and normalization. We find evidence of serial norm violations, causing the interpersonal relationship to enter a state of suspension. Furthermore, cross case analysis shows that exchange was normalised through an organizational level process of alternative actor channel activation and executive intervention. URI: http://hdl.handle.net/10398/8228 Files in this item: 1
Ellegaard_2010_IMP.pdf (223.0Kb) -
Interaction, Interconnection and PositionVedel, Mette (Copenhagen, 2010)[More information][Less information]
Abstract: This thesis reports the findings of one of three co-financed research projects under the heading: “Customer driven innovation in the building articles industry”. The issue is value creation in triadic business relationships, and the aim is to explore in what ways the expansion from a dyadic level of analysis to the level of micro-networks can inform our understanding of value creation in intermediated systems. URI: http://hdl.handle.net/10398/8165 Files in this item: 1
Mette_Vedel.pdf (4.461Mb) -
Value Creation and Strategic PositioningVedel, Mette; Geersbro, Jens (, 2010)[More information][Less information]
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An Empirical Investigation from a Dyad PerspectiveWeber, Oliver Jacob (Frederiksberg, 2010)[More information][Less information]
Abstract: In line with the concept of long-term relationships, as opposed to discrete exchanges, gaining acceptance amongst marketing researchers (e.g. Wilson, 1995; Ganesan, 1994; and Dwyer et al., 1987), the prevalent literature has increasingly emphasised the importance of cooperation between companies. As described in Selnes (1998), the objective of long-term relationships is to establish, maintain and enhance relations with trading partners at a profit. It is a dynamic process, whose success depends on the ability of companies to provide one another with episodes of value on a continuous basis. Definable as, “...similar or complementary coordinated action taken by firms in interdependent relationships to achieve mutual outcomes or singular outcomes with reciprocation over time” (Anderson and Narus, 1990, p. 45), cooperation between companies is viewed as an important foundation to the success of long-term relationships (Eriksson and Sharma, 2003). A joint effort based on coordination of activities thus permits companies to attain outcomes of mutual value otherwise not possible, e.g. exchange efficiency (Cannon and Perreault, 1999), decreased environmental uncertainty (Buvik and Grønhaug, 2000), and management of dependencies (Stern and El-Ansary, 1992).... URI: http://hdl.handle.net/10398/8059 Files in this item: 1
Oliver_Jacob_Weber.pdf (3.917Mb) -
En indsigt i hyggefænomenet og de relaterede fødevarepraksisserBoye, Heidi (Frederiksberg, 2010)[More information][Less information]
Abstract: A lot of attention has been given to health-related issues worldwide, especially since the World Health Organisation declared obesity epidemic in many countries. Overweight and obesity impose a serious threat to economic welfare and the health and quality of life of the individual consumer (Indenrigs- og Sundhedsministeriet, 2007). Paradoxically in continuation of the increased overweight, obesity and nutrition-related diseases research stresses there is an escalating concern about health issues such as eating and living healthy (ATV, 2007; Nordic Plan of Action, 2006). However consumers find many different obstacles to integrating healthy food products in their daily lives, including the compelling need for hedonic food consumption which often involves less healthy or unhealthy food (Luomala et al., 2004, 2006). Hedonic food consumption is often associated with social gatherings and „hygge42‟, where everyday „health-rules‟ are replaced with unrestricted „pleasure-rules‟...... URI: http://hdl.handle.net/10398/8050 Files in this item: 1
Heidi_Boye.pdf (1.955Mb)
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