Browsing Department of Operations Management (OM/PEØ) by Title
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An International ViewKotzab, Herbert; Teller, Christoph; Grant, David B. (Frederiksberg, 2011)[More information][Less information]
Abstract: This paper discusses factors affecting the execution of supply chain management and presents a conceptual model and six hypotheses based on such factors identified in the literature. The model was tested in two European country-specific cases using structural equation modelling. Findings in both cases confirm the hypothesized hierarchical order of three proposed antecedents: ‘internal SCM conditions’ affect ‘joint SCM conditions’ which in turn influences collaborative ‘SCM-related processes’. Managerial implications are that firms in both countries should adopt these hierarchical steps to ensure a rigorous and appropriate approach to achieving full and integrative SCM. URI: http://hdl.handle.net/10398/8330 Files in this item: 1
hkotzab_konf_july_2011.pdf (270.0Kb) -
Obed Madsen, Søren (Frederiksberg, 2012)[More information][Less information]
Abstract: Although a strategy, in theory, should help the organization to move in the same direction by showing a direction for the organization, in practice the strategy increases the number of possible paths, as managers translate the strategy into their own context. This increases the number of strategies in the organization, and it becomes difficult to get an overview of the interaction and relationships between the translated strategies. The managers distinguish between the different parts of the strategy, such as the abstract words or intention, and the concrete as targets and projects. Managers use the various parts of the strategy in different contexts, but still speak about "strategy" even if they have changed dimension like the words and KPIs. Another dimension is that the managers also perceive the strategy as correct, but irrelevant, which is linked to their distinction between the abstract and the concrete in the strategy. The abstract dimension is perceived as being true, while the effet of the strategy may be irrelevant for certain managers. The strategy is also used as documentation for senior management intentions. This allows other players to gain insight into top management's thinking, take 2 countermeasures, resist in an elegant way, or just prepare to argue his case within the logic of the strategy. URI: http://hdl.handle.net/10398/8591 Files in this item: 1
Søren_Obed_Madsen.pdf (158.3Kb) -
A network management perspectiveSundtoft Hald, Kim; Sigurbjornsson, Tomas (Frederiksberg, 2013)[More information][Less information]
Abstract: The aim of this research is to explore the managerial role of category managers in purchasing. A network management perspective is adopted. A case based research methodology is applied, and three category managers managing a diverse set of component and service categories in a global production firm is observed while providing accounts of their progress and results in meetings. We conclude that the network management classification scheme originally developed by Harland and Knight (2001) and Knight and Harland (2005) is a valuable and fertile theoretical framework for the analysis of the role of the category manager in purchasing. URI: http://hdl.handle.net/10398/8681 Files in this item: 1
Sundtoft.pdf (111.3Kb) -
a literature study and a preliminary modelBøge Sørensen, Lars (København, 2004)[More information][Less information]
Abstract: Keywords Supply Chain Management, Risk Management, Supply Chain Risk Management Abstract To comply with Supply Chain Management dogma companies have cut their inventories to a minimum, lead times have been shortened, new suppliers have been chosen and the customer portfolio has been reduced. All of these activities impose a great deal of risk on the firms, jeopardizing the survival of entire supply chains. In this article the author intends to investigate and document the use and meaning of Risk and Uncertainty within journals publishing material on Supply Chain Management and Logistics. Subsequently suggestions for further research are proposed – the integration of Risk Management into the discipline of Supply Chain Design. URI: http://hdl.handle.net/10398/6296 Files in this item: 1
wp2004-02.pdf (19.19Mb) -
Lean Management in the Construction IndustryBrinch Jensen, Kenneth (Frederiksberg, 2010)[More information][Less information]
Abstract: Ledelsesteknologier såsom Balanced Scorecard, Six Sigma og Activity Based Costing må fremtræde som konkrete, stabile, funktionelle og homogene løsninger, hvis de skal kunne fange både interesse og finansiering i forretningsverdenen. Studier af disse ledelsesteknologiers møde med organisationspraksis viser imidlertid, at disse teknologier er præget af stor ustabilitet og heterogenitet på tværs af implementeringer. Benders & Van Veen (2001) argumenterer for at ledelsesidéer besidder en kvalitet, der kan kaldes for ’fortolkningsmæssig levedygtighed’. Med dette skal forstås, at ledelsesidéerne har en evne til at tilpasse sig lokale forhold og interesser. Argumentet er endvidere, at denne kvalitet er mere afgørende for idéens overlevelse end idéens indhold..... URI: http://hdl.handle.net/10398/8163 Files in this item: 1
Kenneth_Brinch_Jensen.pdf (4.092Mb) -
En case-samlingHelbo, Martin; Jakobsen, Jesper; Gammelgaard, Britta (København, 2004)[More information][Less information]
Abstract: Dette working paper er en samling af case beskrivelser angående indkøbspraksisser i Danmark. Case-dataene er indsamlede i efteråret 2003 og foråret 2004. Alle beskrivelser er validerede af de deltagende virksomheder. I den oprindelige undersøgelse var 10 virksomheder repræsenterede, men én af case-virksomhederne valgte desværre at trække sig ud af undersøgelsen på grund af meget store ændringer i virksomhedens grundlag. Dette ændrer dog ikke det samlede billede af, at indkøbspraksisserne i virksomhederne er i opbrud. Indkøbet bliver i stadig stigende grad opfattet som en vigtig brik til strømlining af forsyningskæden "upstream" mod råvareleverandørerne. En egentlig case-analyse vil kunne findes i kommende publikationer af de tre forfattere. Case beskrivelserne er en vigtig del af datagrundlaget i projektet "Indkøbspraksisser i et SCMperspektiv", der er finansieret af Center for Underleverandører i Herning. Dataene er hovedsagelig tilvejebragt via interviews med indkøbsansvarlige i de pågældende case-virksomheder. I den forbindelse vil vi gerne rette en stor tak til de personer og virksomheder, der velvilligt har stillet sig til rådighed med indsigt i de processer, der strukturerer dagens indkøb. Når vi har valgt at udgive beskrivelserne i et working paper og ikke blot lade dem samle støv i en skuffe som datagrundlag for videnskabelige publikationer, er det fordi, vi håber, at beskrivelserne kan inspirere andre end os selv, eksempelvis virksomheder og nuværende og kommende studerende med interesse i indkøbspraksisser. Nøgleord: sourcing, indkøb, underleverandører, segmentering af indkøb URI: http://hdl.handle.net/10398/6290 Files in this item: 1
wp2004-03.pdf (394.2Kb) -
An interpretation of the bicycle industryMikkola, Juliana Hsuan (København, 2002)[More information][Less information]
Abstract: This paper aims at describing network dynamics through the lenses of modularity. Different types of networks exist as ways of coping with the dynamics of industry demands that are based on modular product architectures. In order to distinguish between different types of mechanisms in which networks (operating with modular product architectures may) evolve, two types of networks are introduced: ‘marketdriven product architecture network’ (i.e., when the industrial network is driven by product architecture that is controlled by the market) and ‘firm-driven product architecture network’ (when the industrial network is driven by product architecture that is controlled by the firm). The history of the technological development of bicycle, since 1890s to 1990s, illustrates how the bicycle industry survived two cycles of disaggregation-concentration. URI: http://hdl.handle.net/10398/6286 Files in this item: 1
linkwp02-11.pdf (263.9Kb) -
Lessons learned from testing a prototype combining talent development and leadership innovation in a Scandinavian hospital settingIngerslev, Karen; Bjørn, Kasper; Johansen, Jørgen (, 2012)[More information][Less information]
Abstract: This paper addresses the potential clash between the “non-failure” culture of the hospital and the “fail-fast-forward” approach of innovation by sharing and analysing narratives from a field study of innovation processes. The case is a large university hospital in Scandinavia and the health care sector in general is outlined as context of the challenges addressed by the innovation processes. The narratives fall into three overlapping categories; the product, the process and the culture of innovation. Regarding the product of innovation, we outline the lessons learned about tensions created by ambitions of radical innovation in a public sector context, challenged by the idea of small-scale experiments and the participant’s feelings of inferiority. As for the process of innovation: we share the lessons learned about how linear and non-linear thinking affects the process of innovation. Addressing the culture of innovation, we discuss the lessons learned from working with a prototype testing approach in a system characterized by an evidence-based non-failure culture. Finally we summarize the lessons learned and share concluding perspectives. URI: http://hdl.handle.net/10398/8647 Files in this item: 1
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Ledelsernes indflydelse på introduktion og vedligeholdelse af kvalitetsstrategier i det danske sundhedsvæsenFrey Larsen, Anette (Frederiksberg, 2010)[More information][Less information]
Abstract: The focus of this thesis is ”Quality Leadership in Danish Hospitals” and the conditions for good quality development on the operational level. Within this framework it is the objective of the thesis in three selected hospitals, geographically spread over the country, to investigate the view of the concept “quality” among department leaders from five referral centers and its impact on the department's quality work. The overall quality concept in the three hospitals is based on two different leadership technologies: Total Quality Management and Accreditation. Two of the hospitals have applied the TQM model as leadership technology but use the method in different ways. The third hospital applies Accreditation. Accordingly the three hospitals have organized in separate ways..... URI: http://hdl.handle.net/10398/8064 Files in this item: 1
Anette_Frey_Larsen.pdf (1.421Mb) -
Exploring some benefits of constraints on creativity and aesthetic value creationFrandsen, Thomas; Friis, Ivar; Hansen, Allan (Frederiksberg, 2011)[More information][Less information]
Abstract: This paper explores the role of budgeting in the Danish film industry and seeks to illustrate the positive effects a line-budget might have on the creativity and innovativeness in film production. In our analysis we provide illustrative examples of the enabling and facilitating role of budget constraints on film production from the Danish film industry in general as well as from a case study of the process of making the Danish film “The Island of Lost Souls” in particular. We draw on Elster (2000)’s constraint theory and suggest that the constraints imposed on agents by line-item budgeting under some circumstances lead to situations where ‘less is more’ as line-item budgeting might be used to focus creative behavior as well as pre-commit the agent against passion and time inconsistency. URI: http://hdl.handle.net/10398/8483 Files in this item: 1
Frandsen_Friis_and_Hansen_2011.pdf (133.5Kb) -
Interactions and Convergence in Product Development NetworksBerhausen, Nico Peter (Frederiksberg, 2012)[More information][Less information]
Abstract: Many studies have focused on the topic of product innovation. As a key element of how industrial organisations work, of how competition is shaped and how economic growth is realised, innovation provides an interesting research field, which will never be fully explored. Industrial organisations explore these grounds through strategic processes in which objectives should guide product development processes. Ideas, alternatives or decisions form these processes in which heterogeneous actors need to be aligned and coordinated towards the final product innovation. Heterogeneity is a key aspect here; different, new technologies, conflicting objectives, different opinions and different management practices for example, are part of this process. Although these elements have been studied extensively in extant research, I identify several gaps in the existing literature, which I in turn strive to fill with this thesis. First, a perspective of the interactions in innovation processes is needed with a focus on control mechanisms and the mobilisation of strategic objectives. Secondly, focusing on control, the way calculative boundaries are created and explored and how these may be overcome needs more development and empirical insights. Thirdly, the interaction of control mechanisms and the coordination of product development networks through these interactions lack empirical insights and build an interesting research ground. I do not provide a holistic framework or a contingent perspective of how organisations should manage innovation. Rather I discuss the many ways in which product development networks become convergent through the interaction of control mechanisms, which may act as a vehicle or translator of strategic objectives... URI: http://hdl.handle.net/10398/8588 Files in this item: 1
Nico_Peter_Berhausen.pdf (2.056Mb) -
Using the force of partner attractionHald, Kim Sundtoft (København, 2005)[More information][Less information]
Abstract: Company performance is increasingly affected by a range of external factors embedded in a complex network of action controlled by other companies’ in its environment. A well managed company, it’s argued, is one that is aware of these external factors, and one who in response seeks to implement tactics maximizing own influence and control over them. Information gathering and model building are tactics normally used in this effort. However, in this article we discuss a third tactic, the tactic of attraction in dyadic relationships. Founded on the theory of social exchange and based on literature reviews on long-term-orientation in relationships and relationship value we develop a conceptual model highlighting the components of attraction in business to business relationships. First we demonstrate how the force of attraction can be understood as partners expected relationship value and how expected relationship value in turn is strengthened or weakened by partner- comfortability and dependability. Then we show how partners perceived attraction towards an industrial company can be managed using a combination of structural- and behavioral adjustments. Key words: Inter-organizational relationships; Relationship Management; Relationship-value; Attraction. URI: http://hdl.handle.net/10398/6293 Files in this item: 1
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Frandsen, Thomas (Frederiksberg, 2012)[More information][Less information]
Abstract: The world is increasingly turbulent with shorter and shorter technological life cycles and more and more frequent changes in customer demand. This situation implies that flexibility and agility are crucial for producers of products and services. Much effort has been directed toward understanding innovation and the ways in which management can increase the value of innovation efforts. As a consequence, suggestions emphasizing different aspects of innovation and creativity have been put forward. However, the value of architectural knowledge for innovation is increasingly recognized as crucial with modular architectures proposed as one way of increasing the rate of innovation by introducing flexibility and agility without sacrificing efficiency. Modularity is a way to design a system with the intent of reducing its complexity by decomposing the system and reducing interdependencies between the subsystems of the system through standardized interfaces. Systems designed in this way allow for greater flexibility through recombination; however, they retain efficiency by means of standardization and scale economies from the reuse of components. For this reason modular architectures present an interesting solution to the dilemma of whether to invest in innovation or in efficiency. The topic has received much attention in the face of demands from customers for increasingly heterogeneous products and services. However, an important aspect to keep in mind is that, while decomposition is a powerful way of reducing complexity, most real systems remain only nearly decomposable (Simon, 1962) or loosely coupled rather than uncoupled (Orton & Weick, 1990).... URI: http://hdl.handle.net/10398/8420 Files in this item: 1
Thomas_Frandsen.pdf (6.869Mb) -
Steder, deltagere og laboratorierHalleløv, Inger; Buciek, Keld; Müller, Bosse; Copenhagen Business School. CBS; Institut for Produktion og Erhvervsøkonomi; PEØ; Department of Operations Management; OM (Herlev, 2011)[More information][Less information]
Abstract: Med dette skrift har vi ønsket at tage nogle temaer fra det Øresundsregionale projekt ”Kreativ Metapol” op til behandling. Det er efter vores mening vigtige temaer, som dog først og fremmest afspejler, hvad videnpartnerne - CBS/CVL, Copenhagen Business School/ Center for Virksomhedsudvikling og Ledelse; MAH, Malmö Högskola og RUC, Roskilde Universitetscenter - i projektet har fundet interessant. Temaerne spænder fra spørgsmål om metapol-ideen over hvad der karakteriserer gode steder til deltagerkultur og eksperimenterende laboratorier. Når vi ovenfor skriver ”tage temaer op til behandling”, skal det ikke forstås som at vi mener at temaerne efter en sådan ”behandling” er belyst i dybden, men snarere at vi ønsker at reflektere over nogle tematikker og der igennem invitere til videre fordybelse hos ikke mindst de mange praktikere, som projektet har været og er i dialog med og som er de egentlige bærere af de i projektet formulerede ambitioner om netværksbygning, videnudveksling og kreativitet på tværs af den dansk - svenske grænse gennem Øresund. URI: http://hdl.handle.net/10398/8531 Files in this item: 1
Halleloev_2011.pdf (11.85Mb) -
En analyse af gevinster og omkostninger ved miljømærkningRahbek Pedersen, Esben; Neergaard, Peter; Andersen, Mette; Bech, Line; Olsson, Marie-Louise (København, 2004)[More information][Less information]
Abstract: The overall objective of this project is to analyse how companies perceive the costs and benefits from environmental labelling. The project only covers two labels: - the Nordic ‘Swan’ and the European ‘Flower’. The majority of the companies have to high or some extent achieved their objectives regarding the labels. Moreover, most companies believe that environmental labelling improves image. One third of the companies state that the benefits from labelling exceed the costs they have encountered. However, more than half of the companies do not feel that they have gained important advantages from environmental labelling, e.g. from additional sales and earnings. With regards to the costs, environmental labelling does not necessitate high investments in new technology, recruitments, education etc. In other words, the cost barriers are in general small and most companies are able to defray the costs of environmental labelling. In conclusion, most companies have at least to some extent achieved their goals, whereas the economic impacts from environmental labelling have so far been limited. This does not necessarily imply that environmental labelling is without importance. On the contrary, environmental labels hold a number of potentials that make them attractive to companies. However, the prospects of environmental labelling depend on the values, attitudes and behaviour of all relevant stakeholders. Based on the results from the project, we have listed a number of recommendations for the companies, the customers and the administrators, which might stimulate the future development of environmentally labelled goods and services: * Companies. Even though companies in general do not experience substantial advantages from environmental labelling, the labels might have a number of indirect effects, which might increase the companies’ competitiveness in the long run. For instance, environmental labelling might improve the companies’ image and serve as a door opener for Side 5 Miljømærker og effekter new markets. Furthermore, the costs of environmental labelling are very limited. However, companies also have to realise that environmental labelling is not a panacea, which automatically generates a number of positive impacts. * Customers. It is often concluded that customers care about the environment and are willing to pay a price premium for environmentalfriendly goods and services. However, this is not always the case. The results indicate that the customers’ actual purchasing behaviour is not necessarily in accordance with ‘green’ purchasing policies. For instance, a number of companies have experienced that the public procurement practises are inconsistent with formal policies. Realising that the public sector is the driver of environmental labelling much has to be done in order to improve the public procurement: - e.g. through education, campaigns and political action. * Administrators. In general, companies are not pleased with the fee structure of the labelling schemes. They think it would be fairer to impose the fees on the companies who do not produce eco-labelled products. Moreover, when eco-labels in general do not increase profit of products and services, the fees inevitable become an impediment to the future growth of environmental labelling. In general, there is a need to align the fee structure as well as the administrative procedures to the actual costs and advantages of environmental labelling. URI: http://hdl.handle.net/10398/6288 Files in this item: 1
wp2004-04.pdf (684.3Kb) -
En forskningsberetning om mangestemmige resultater fra laboratorierHviid, Pernille; Plotnikof, Mie (København, 2012)[More information][Less information]
Abstract: Denne rapport handler om forandringer i den kommunale styring og organisering af dagtilbudsområdet – og om forskellige aktørers arbejde med lokale forandringsprojekter forskellige steder i dagtilbudsafdelingerne. Projektarbejdet, der her berettes om, handler både om aktuelle udfordringer i aktørernes egne arbejdssituationer og praksisser og om problemstillinger, der går på tværs af de institutionelle og kommunale organiseringer og styringsrelationer indenfor dagtilbud. Disse er fx nationale standardiseringstiltag, faglige kvalitetsmålinger, samt strammere økonomistyring overfor kvalitetsudvikling og -sikring. URI: http://hdl.handle.net/10398/8555 Files in this item: 1
Hviid_Plotnikof_2012.pdf (839.1Kb) -
Toward a General TheoryMikkola, Juliana Hsuan (København, 2003)[More information][Less information]
Abstract: The focus of this paper is to integrate various perspectives on product architecture modularity into a general framework, and also to propose a way to measure the degree of modularization embedded in product architectures. Various trade-offs between modular and integral product architectures and how components and interfaces influence the degree of modularization are considered. In order to gain a better understanding of product architecture modularity as a strategy, a theoretical framework and propositions are drawn from various academic literature sources. Based on the literature review, the following key elements of product architecture are identified: components (standard and new-to-the-firm), interfaces (standardization and specification), degree of coupling, and substitutability. A mathematical function, termed modularization function, is introduced to measure the degree of modularization embedded in product architectures, by taking the key elements as the main variables. Various managerial and theoretical implications of the modularization function are drawn. For instance, the function can be used as a framework to aid to examine various leveraging forces behind new product development, manufacturing, and supply chain management policies of a firm. The modularization function also allows us to study the implications of modularization from different theoretical perspectives, such as resource-based view of the firm and transaction cost economics. Finally, the application of the modularization function and its limitations are discussed. Key words: modularity, product architecture URI: http://hdl.handle.net/10398/6287 Files in this item: 1
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Kompetencebehov i fremtidens blå Danmark 2013Gammelgaard, Britta; Sornn-Friese, Henrik; Stoumann, Jacob; Hansen, Jens; Jessen, Mads; Larsen, Morten (København, 2013)[More information][Less information]
Abstract: For at styrke kompetenceniveauet i de maritime erhverv i Danmark er 10 partnere, bestående af relevante uddannelsesinstitutioner og maritime interesseorganisationer, gået sammen om projektet ’Danmarks Maritime Klynge’ (DKMK). Med et særligt fokus på kompetenceudvikling inden for den maritime sektor udvikles og oprettes der i projektet flere maritime uddannelsesforløb i form af fag og kurser på bachelor- og kandidatniveau, der arbejdes på at skabe nemmere afkørsler til kandidatuddannelser for professionsbachelorer, og der udarbejdes relevante maritime efteruddannelsestilbud. Som en indledende del af projektet har projektets partnere via en række analyseaktiviteter set nærmere på, hvilke udfordringer, muligheder og behov de maritime erhverv i Danmark står over for i relation til uddannelse, kompetence og arbejdskraft. Ligeledes er der i inspirationsøjemed blevet set på, hvordan andre førende maritime nationer har valgt at støtte op om udviklingen af deres maritime klynger. Analyserne er foretaget på et overordnet niveau og mere uddannelsesspecifikke analyser vil blive foretaget af de enkelte partnere i den resterende projektperiode. URI: http://hdl.handle.net/10398/8665 Files in this item: 1
Kompetencebehov rapport DKMK 2013.pdf (4.343Mb) -
Or how the natural environment may qualify as a stakeholder in the firm’s business environmentJustesen, Lise; Mouritsen, Jan; Tryggestad, Kjell (Frederiksberg, 2011)[More information][Less information]
Abstract: In its general form, stakeholder theory posits an extension of the ecology. It claims that there are other stakes and interests than those posited by shareholder value theory (Freeman et al. 2004; Jensen and Sandström 2011), and some stakeholder theory proponents argue that the natural environment is also to be considered as a stakeholder (Driscoll and Starik 2004; Norton 2007). It is a positive claim – there are more stakes and interests – and a moral one – we should look towards more interests in order to complete the analysis. With this framing, stakeholder theory seeks to identify stakes and interests which may be difficult but in principle achievable; it also seeks to make analysis of organized activity such as (global) business into a concern with the relative power of stakes and interests. These concerns are highly relevant but they face the barrier that if stakes and interests are positively there, the analysis becomes static and will pay less attention to both the formation and to power-effects of stakes and interest. URI: http://hdl.handle.net/10398/8482 Files in this item: 1
justensen_mouritsen_tryggestad_2011.pdf (382.5Kb) -
Algren, Casper; Kotzab, Herbert (Frederiksberg, 2011)[More information][Less information]
Abstract: Purpose: We have examined which dimensions are used by the largest Danish manufacturing companies to measure SCPM at operational, tactical and strategic level, how can these dimensions be classified, and how do these empirical results have implications for practice and selected SCPM-theories. Design/methodology/approach: A deductive structure based on a theoretical framework was used to design an empirical investigation of 54 Danish manufacturing companies, which all have revenue of more than DKK 500 million. Furthermore, qualitative investigation was done by analyzing four casecompanies in order to get a more in-depth picture of how SCPM is used in practice. Findings: The four most used SCPM metrics have downstream focus. Companies that use SCPM have a more deliberated split between metrics with focus on operational, tactical and strategic level. While the quantitative data indicates that non-financial measurements are most frequently used, the qualitative data implies that the companies use financial measures as basis for performance measurement and that results from non-financial measures have second priority. Research limitations/implications (if applicable): The model is limited to large Danish industrial companies and we propose to widen the model to upstream and downstream supply chain partners. Practical implications (if applicable): The paper shows the most important and most frequently used supply chain relevant key performance indicators as well as a process model of how to implement supply chain performance measurement in a company. Original/value: This paper closes the gap between theory and practice within the area of performance measurement and management within the context of supply chain management. The proposed SCPM model has been theoretically developed and empirically validated. URI: http://hdl.handle.net/10398/8331 Files in this item: 1
hkotzab_konf_juni_2011.pdf (632.3Kb)