Browsing Department of Operations Management (OM/PEØ) by Year Published
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A network management perspectiveSundtoft Hald, Kim; Sigurbjornsson, Tomas (Frederiksberg, 2013)[More information][Less information]
Abstract: The aim of this research is to explore the managerial role of category managers in purchasing. A network management perspective is adopted. A case based research methodology is applied, and three category managers managing a diverse set of component and service categories in a global production firm is observed while providing accounts of their progress and results in meetings. We conclude that the network management classification scheme originally developed by Harland and Knight (2001) and Knight and Harland (2005) is a valuable and fertile theoretical framework for the analysis of the role of the category manager in purchasing. URI: http://hdl.handle.net/10398/8681 Files in this item: 1
Sundtoft.pdf (111.3Kb) -
Rhizomatic stories of representational faithfulness, decision making and controlLennon, Niels Joseph Jerne (Fredriksberg, 2013)[More information][Less information]
Abstract: There is a tendency in accounting theory, both external reporting and management accounting, to express a representational ideal. This to be understood in the sense that accounting information, independent on whether it is reported externally or used for control purposes internally, ought to represent something underlying, whether this is revenue, costs, performance or other things inscribed in the accounting information. In some cases the underlying is not an object, but a procedure which is developed with the purpose of standardising the calculations as to become comparable (Financial Accounting Standards Board, 1980a). In the beginning of the 1970’s in the accounting information literature, simultaneously with the foundation of the American Financial Accounting Standards Board (FASB), an academic discussion regarding which qualitative characteristics accounting information ought to have, emerges (e.g. Ijiri, 1975, Hines, 1988 og Ingram and Rayburn, 1989). This was caused by FASB’s work on a conceptual framework Standard of Financial Accounting Concepts (SFAC), which was meant as a guide to the standard setters in the development of new accounting standards/principles. A new notion, representational faithfulness, was introduced in SFAC no. 2. The discussion about representational faithfulness is equivocal and no unambiguous definition of what representational faithfulness actually is. This has occasioned a range of dialogues about the representativity of accounting information, the accounting setters’ roles and effects of disclosure of accounting information... URI: http://hdl.handle.net/10398/8640 Files in this item: 1
Niels_Joseph_Jerne_Lennon_NEW.pdf (1.260Mb) -
Kompetencebehov i fremtidens blå Danmark 2013Gammelgaard, Britta; Sornn-Friese, Henrik; Stoumann, Jacob; Hansen, Jens; Jessen, Mads; Larsen, Morten (København, 2013)[More information][Less information]
Abstract: For at styrke kompetenceniveauet i de maritime erhverv i Danmark er 10 partnere, bestående af relevante uddannelsesinstitutioner og maritime interesseorganisationer, gået sammen om projektet ’Danmarks Maritime Klynge’ (DKMK). Med et særligt fokus på kompetenceudvikling inden for den maritime sektor udvikles og oprettes der i projektet flere maritime uddannelsesforløb i form af fag og kurser på bachelor- og kandidatniveau, der arbejdes på at skabe nemmere afkørsler til kandidatuddannelser for professionsbachelorer, og der udarbejdes relevante maritime efteruddannelsestilbud. Som en indledende del af projektet har projektets partnere via en række analyseaktiviteter set nærmere på, hvilke udfordringer, muligheder og behov de maritime erhverv i Danmark står over for i relation til uddannelse, kompetence og arbejdskraft. Ligeledes er der i inspirationsøjemed blevet set på, hvordan andre førende maritime nationer har valgt at støtte op om udviklingen af deres maritime klynger. Analyserne er foretaget på et overordnet niveau og mere uddannelsesspecifikke analyser vil blive foretaget af de enkelte partnere i den resterende projektperiode. URI: http://hdl.handle.net/10398/8665 Files in this item: 1
Kompetencebehov rapport DKMK 2013.pdf (4.343Mb) -
A Complexity ApproachHolm Andreasen, Peter (Frederiksberg, 2012)[More information][Less information]
Abstract: “How can we understand the dynamics of procurement management?” An answer to this question has predominantly been explained by procurement management experiencing dissatisfaction with the status quo, where the procurement organisation was viewed from other entities in the company as an insignificant, reactive and an administrative part of the business. The potential, however, for the procurement organisation to be significant in the company was argued to be vast (Ammer 1989, Ellram & Carr 1994, Van Weele 2005). In order to change the situation of the procurement organisation, procurement management was informed that they should in gradual steps develop the procurement organisation towards more sophistication and significance (Reck & Long 1988) producing strategies that were aligned with the overall company strategy including the development of policies, procedures, systems, tools and processes (Cousins 2002, Cousins et al 2008). This process changed the perspective of the procurement organisation which among other things, allowed the procurement entity to contribute to the implementation of the concept of supply chain management (Freeman & Cavinato 1990). Ever since I first got familiar with the practices of procurement and its management, I have been puzzled by its complexity. At the same time, I have wondered about how the same space of complexity in the procurement management domain literature has explained the same practices by reductionism, smoothness and simplicity as just described. URI: http://hdl.handle.net/10398/8384 Files in this item: 1
Peter_Holm_Andreasen.pdf (1.552Mb) -
An analytic fixation on constitutive dynamicsPlotnikof, Mie (Frederiksberg, 2012)[More information][Less information]
Abstract: In this paper an analytic scope is elaborated in order to unpack the complexities of constitutive dynamics co-producing managerial subjects in discursive practices of public management work (my empirical field). Such framing is proposed in order to grasp the dynamic complexity of multi-modal, power-infused processes of subject formations, that is, the significant discursive practices through which different enacting forces constitute selves, actions, procedures and/or materials as managerial matters with specific normative effects. In this view managerial subjectivity becomes a question of analysing power-infused processes of active and passive performing subject formations that manage meanings of managerial matter, selves, affect conditions of actions and ways of organizing. Public management work is an interesting field to such; with the rapid changes seen in many OECD-countries, embedded managerial subjects and relating phenomena become in fluxes of binary tensions between shifting modernization discourses (e.g. in terms of ‘New Public Management’ or ‘New Public Governance’). With such the significance of formal managers are often stressed to changing ways of organizing (Bislev et al. 2002, Pedersen & Hartley 2008). But how do certain ‘selves’, ‘doings’, ‘things’ come to matter managerially in everyday management work, managing meanings and conditions of selves, others and actions? By analysing the socially embedded co-productions of managerial work, we can nuance research accounts on the performance of manageability in organizing processes. But grasping such complexity calls for discourse analytics sensitive to social-psychological aspects of constitutive dynamics, a need this paper contributes to. URI: http://hdl.handle.net/10398/8556 Files in this item: 1
Plotnikof_Abstract_2012.pdf (34.56Kb) -
Frandsen, Thomas (Frederiksberg, 2012)[More information][Less information]
Abstract: The world is increasingly turbulent with shorter and shorter technological life cycles and more and more frequent changes in customer demand. This situation implies that flexibility and agility are crucial for producers of products and services. Much effort has been directed toward understanding innovation and the ways in which management can increase the value of innovation efforts. As a consequence, suggestions emphasizing different aspects of innovation and creativity have been put forward. However, the value of architectural knowledge for innovation is increasingly recognized as crucial with modular architectures proposed as one way of increasing the rate of innovation by introducing flexibility and agility without sacrificing efficiency. Modularity is a way to design a system with the intent of reducing its complexity by decomposing the system and reducing interdependencies between the subsystems of the system through standardized interfaces. Systems designed in this way allow for greater flexibility through recombination; however, they retain efficiency by means of standardization and scale economies from the reuse of components. For this reason modular architectures present an interesting solution to the dilemma of whether to invest in innovation or in efficiency. The topic has received much attention in the face of demands from customers for increasingly heterogeneous products and services. However, an important aspect to keep in mind is that, while decomposition is a powerful way of reducing complexity, most real systems remain only nearly decomposable (Simon, 1962) or loosely coupled rather than uncoupled (Orton & Weick, 1990).... URI: http://hdl.handle.net/10398/8420 Files in this item: 1
Thomas_Frandsen.pdf (6.869Mb) -
Lessons learned from testing a prototype combining talent development and leadership innovation in a Scandinavian hospital settingIngerslev, Karen; Bjørn, Kasper; Johansen, Jørgen (, 2012)[More information][Less information]
Abstract: This paper addresses the potential clash between the “non-failure” culture of the hospital and the “fail-fast-forward” approach of innovation by sharing and analysing narratives from a field study of innovation processes. The case is a large university hospital in Scandinavia and the health care sector in general is outlined as context of the challenges addressed by the innovation processes. The narratives fall into three overlapping categories; the product, the process and the culture of innovation. Regarding the product of innovation, we outline the lessons learned about tensions created by ambitions of radical innovation in a public sector context, challenged by the idea of small-scale experiments and the participant’s feelings of inferiority. As for the process of innovation: we share the lessons learned about how linear and non-linear thinking affects the process of innovation. Addressing the culture of innovation, we discuss the lessons learned from working with a prototype testing approach in a system characterized by an evidence-based non-failure culture. Finally we summarize the lessons learned and share concluding perspectives. URI: http://hdl.handle.net/10398/8647 Files in this item: 1
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Interactions and Convergence in Product Development NetworksBerhausen, Nico Peter (Frederiksberg, 2012)[More information][Less information]
Abstract: Many studies have focused on the topic of product innovation. As a key element of how industrial organisations work, of how competition is shaped and how economic growth is realised, innovation provides an interesting research field, which will never be fully explored. Industrial organisations explore these grounds through strategic processes in which objectives should guide product development processes. Ideas, alternatives or decisions form these processes in which heterogeneous actors need to be aligned and coordinated towards the final product innovation. Heterogeneity is a key aspect here; different, new technologies, conflicting objectives, different opinions and different management practices for example, are part of this process. Although these elements have been studied extensively in extant research, I identify several gaps in the existing literature, which I in turn strive to fill with this thesis. First, a perspective of the interactions in innovation processes is needed with a focus on control mechanisms and the mobilisation of strategic objectives. Secondly, focusing on control, the way calculative boundaries are created and explored and how these may be overcome needs more development and empirical insights. Thirdly, the interaction of control mechanisms and the coordination of product development networks through these interactions lack empirical insights and build an interesting research ground. I do not provide a holistic framework or a contingent perspective of how organisations should manage innovation. Rather I discuss the many ways in which product development networks become convergent through the interaction of control mechanisms, which may act as a vehicle or translator of strategic objectives... URI: http://hdl.handle.net/10398/8588 Files in this item: 1
Nico_Peter_Berhausen.pdf (2.056Mb) -
Obed Madsen, Søren (Frederiksberg, 2012)[More information][Less information]
Abstract: Although a strategy, in theory, should help the organization to move in the same direction by showing a direction for the organization, in practice the strategy increases the number of possible paths, as managers translate the strategy into their own context. This increases the number of strategies in the organization, and it becomes difficult to get an overview of the interaction and relationships between the translated strategies. The managers distinguish between the different parts of the strategy, such as the abstract words or intention, and the concrete as targets and projects. Managers use the various parts of the strategy in different contexts, but still speak about "strategy" even if they have changed dimension like the words and KPIs. Another dimension is that the managers also perceive the strategy as correct, but irrelevant, which is linked to their distinction between the abstract and the concrete in the strategy. The abstract dimension is perceived as being true, while the effet of the strategy may be irrelevant for certain managers. The strategy is also used as documentation for senior management intentions. This allows other players to gain insight into top management's thinking, take 2 countermeasures, resist in an elegant way, or just prepare to argue his case within the logic of the strategy. URI: http://hdl.handle.net/10398/8591 Files in this item: 1
Søren_Obed_Madsen.pdf (158.3Kb) -
Red thread from a WorkshopProckl, Günter; Gammelgaard, Britta (Frederiksberg, 2012)[More information][Less information]
Abstract: Sustainability in business is clearly recognized as a very important topic which is intensively discussed in theory and practice. (When it comes to the social and ecological aspects of sustainability, the logistics and transportation industry is often considered one of the prime suspects to be identified as a major polluter reluctant to implement changes and improvements. A workshop was designed and organized in the fall of 2011 to start a discussion on the role that the logistics service industry plays or should play in the sustainability business. The clear objective was to work on the issue – not from the viewpoint of politics and society, not from the viewpoint of industry and the retail sector, and not from that of academia ‐ but from the view of the logistics service providers. In other words, the workshop was designed to help develop a clear statement of the role of the logistics industry. A statement of the logistics industry’s role as the logistics industry understands it. This short paper recapitulates the red thread of the workshop discussions and ends with a summary. This summary is meant as a first draft of a manifest of the industry regarding their view towards the topic of sustainability. It provides statements in response to four basic questions regarding sustainability. As this manifest is made by a focused, but in size and geography limited group, it is of course not representative. Therefore we would like to encourage everyone from the industry in addition to those from outside the industry to support us with comments. Tell us if and why you agree or not, and how we could improve and augment the statements made. URI: http://hdl.handle.net/10398/8585 Files in this item: 1
Prockl_Gammelgaard.pdf (405.4Kb) -
En forskningsberetning om mangestemmige resultater fra laboratorierHviid, Pernille; Plotnikof, Mie (København, 2012)[More information][Less information]
Abstract: Denne rapport handler om forandringer i den kommunale styring og organisering af dagtilbudsområdet – og om forskellige aktørers arbejde med lokale forandringsprojekter forskellige steder i dagtilbudsafdelingerne. Projektarbejdet, der her berettes om, handler både om aktuelle udfordringer i aktørernes egne arbejdssituationer og praksisser og om problemstillinger, der går på tværs af de institutionelle og kommunale organiseringer og styringsrelationer indenfor dagtilbud. Disse er fx nationale standardiseringstiltag, faglige kvalitetsmålinger, samt strammere økonomistyring overfor kvalitetsudvikling og -sikring. URI: http://hdl.handle.net/10398/8555 Files in this item: 1
Hviid_Plotnikof_2012.pdf (839.1Kb) -
Exploring the Potential of Critical Realist Case Studies of “What Could Be” for a Critically Performative CMSKoss Rasmussen, Rasmus (, 2011)[More information][Less information]
URI: http://hdl.handle.net/10398/8298 Files in this item: 1
Encouraging_cases_Working_paper_2_.pdf (179.2Kb) -
An International ViewKotzab, Herbert; Teller, Christoph; Grant, David B. (Frederiksberg, 2011)[More information][Less information]
Abstract: This paper discusses factors affecting the execution of supply chain management and presents a conceptual model and six hypotheses based on such factors identified in the literature. The model was tested in two European country-specific cases using structural equation modelling. Findings in both cases confirm the hypothesized hierarchical order of three proposed antecedents: ‘internal SCM conditions’ affect ‘joint SCM conditions’ which in turn influences collaborative ‘SCM-related processes’. Managerial implications are that firms in both countries should adopt these hierarchical steps to ensure a rigorous and appropriate approach to achieving full and integrative SCM. URI: http://hdl.handle.net/10398/8330 Files in this item: 1
hkotzab_konf_july_2011.pdf (270.0Kb) -
Algren, Casper; Kotzab, Herbert (Frederiksberg, 2011)[More information][Less information]
Abstract: Purpose: We have examined which dimensions are used by the largest Danish manufacturing companies to measure SCPM at operational, tactical and strategic level, how can these dimensions be classified, and how do these empirical results have implications for practice and selected SCPM-theories. Design/methodology/approach: A deductive structure based on a theoretical framework was used to design an empirical investigation of 54 Danish manufacturing companies, which all have revenue of more than DKK 500 million. Furthermore, qualitative investigation was done by analyzing four casecompanies in order to get a more in-depth picture of how SCPM is used in practice. Findings: The four most used SCPM metrics have downstream focus. Companies that use SCPM have a more deliberated split between metrics with focus on operational, tactical and strategic level. While the quantitative data indicates that non-financial measurements are most frequently used, the qualitative data implies that the companies use financial measures as basis for performance measurement and that results from non-financial measures have second priority. Research limitations/implications (if applicable): The model is limited to large Danish industrial companies and we propose to widen the model to upstream and downstream supply chain partners. Practical implications (if applicable): The paper shows the most important and most frequently used supply chain relevant key performance indicators as well as a process model of how to implement supply chain performance measurement in a company. Original/value: This paper closes the gap between theory and practice within the area of performance measurement and management within the context of supply chain management. The proposed SCPM model has been theoretically developed and empirically validated. URI: http://hdl.handle.net/10398/8331 Files in this item: 1
hkotzab_konf_juni_2011.pdf (632.3Kb) -
Steder, deltagere og laboratorierHalleløv, Inger; Buciek, Keld; Müller, Bosse; Copenhagen Business School. CBS; Institut for Produktion og Erhvervsøkonomi; PEØ; Department of Operations Management; OM (Herlev, 2011)[More information][Less information]
Abstract: Med dette skrift har vi ønsket at tage nogle temaer fra det Øresundsregionale projekt ”Kreativ Metapol” op til behandling. Det er efter vores mening vigtige temaer, som dog først og fremmest afspejler, hvad videnpartnerne - CBS/CVL, Copenhagen Business School/ Center for Virksomhedsudvikling og Ledelse; MAH, Malmö Högskola og RUC, Roskilde Universitetscenter - i projektet har fundet interessant. Temaerne spænder fra spørgsmål om metapol-ideen over hvad der karakteriserer gode steder til deltagerkultur og eksperimenterende laboratorier. Når vi ovenfor skriver ”tage temaer op til behandling”, skal det ikke forstås som at vi mener at temaerne efter en sådan ”behandling” er belyst i dybden, men snarere at vi ønsker at reflektere over nogle tematikker og der igennem invitere til videre fordybelse hos ikke mindst de mange praktikere, som projektet har været og er i dialog med og som er de egentlige bærere af de i projektet formulerede ambitioner om netværksbygning, videnudveksling og kreativitet på tværs af den dansk - svenske grænse gennem Øresund. URI: http://hdl.handle.net/10398/8531 Files in this item: 1
Halleloev_2011.pdf (11.85Mb) -
Exploring some benefits of constraints on creativity and aesthetic value creationFrandsen, Thomas; Friis, Ivar; Hansen, Allan (Frederiksberg, 2011)[More information][Less information]
Abstract: This paper explores the role of budgeting in the Danish film industry and seeks to illustrate the positive effects a line-budget might have on the creativity and innovativeness in film production. In our analysis we provide illustrative examples of the enabling and facilitating role of budget constraints on film production from the Danish film industry in general as well as from a case study of the process of making the Danish film “The Island of Lost Souls” in particular. We draw on Elster (2000)’s constraint theory and suggest that the constraints imposed on agents by line-item budgeting under some circumstances lead to situations where ‘less is more’ as line-item budgeting might be used to focus creative behavior as well as pre-commit the agent against passion and time inconsistency. URI: http://hdl.handle.net/10398/8483 Files in this item: 1
Frandsen_Friis_and_Hansen_2011.pdf (133.5Kb) -
Understanding ERP Usage as Complex Responsive Processes of Conversations in the Daily Practices of a Special Operations ForceChristiansen, Ulrik; Kjærgaard, Annemette; Hartmann, Rasmus Koss (Frederiksberg, 2011)[More information][Less information]
Abstract: Organizations are met with increasing demands for being in strategic control. According to conventional managerial wisdom, clearly defined tasks, uniform processes, thorough documentation and strategic oversight are all perceived as part and parcel of making large and unwieldy organizations manageable, transparent and efficient (Johnson, Scholes, & Whittington, 2008; Kaplan & Norton, 2008). To live up to these demands, numerous efforts have been undertaken, including the design and implementation of management information systems. These systems, as epitomized in Enterprise Resource Planning (ERP) systems, seek to bring the organization under strategic control by creating a unified infrastructure for collecting and analyzing data from virtually all fields of organizational operations to enable planning and monitoring of activities (Kallinikos, 2006). Expectations of these systems at all levels of the organization are high as they are expected to create organizational transparency and oversight for decision making (Hanseth, Ciborra, & Braa, 2001). In this paper, we explore how ERP systems are used and impact local practice in a specialized unit within The Danish Defense. Specifically, we ask what role SAP R/31 plays in enabling and constraining everyday local practice and the handling of complexity and uncertainty at the organizational front‐line. We draw on a case study conducted in a special operations force unit within the Danish Defense, “The Frogman Corps”. The case illuminates the difficulties of using ERP systems for management control in organizations experiencing complex operational conditions, including tension between centralized control and uniformity on the one hand and unpredictability and need for decentralized decision making on the other hand. URI: http://hdl.handle.net/10398/8364 Files in this item: 1
Ulrik_Christensen_SJM working paper.pdf (273.6Kb) -
Or how the natural environment may qualify as a stakeholder in the firm’s business environmentJustesen, Lise; Mouritsen, Jan; Tryggestad, Kjell (Frederiksberg, 2011)[More information][Less information]
Abstract: In its general form, stakeholder theory posits an extension of the ecology. It claims that there are other stakes and interests than those posited by shareholder value theory (Freeman et al. 2004; Jensen and Sandström 2011), and some stakeholder theory proponents argue that the natural environment is also to be considered as a stakeholder (Driscoll and Starik 2004; Norton 2007). It is a positive claim – there are more stakes and interests – and a moral one – we should look towards more interests in order to complete the analysis. With this framing, stakeholder theory seeks to identify stakes and interests which may be difficult but in principle achievable; it also seeks to make analysis of organized activity such as (global) business into a concern with the relative power of stakes and interests. These concerns are highly relevant but they face the barrier that if stakes and interests are positively there, the analysis becomes static and will pay less attention to both the formation and to power-effects of stakes and interest. URI: http://hdl.handle.net/10398/8482 Files in this item: 1
justensen_mouritsen_tryggestad_2011.pdf (382.5Kb) -
Hald, Kim Sundtoft; Olsen, Morten Albin (Frederiksberg, 2010)[More information][Less information]
Abstract: Using a combined conceptual and single case-based research methodology, we explore the process connecting a buyers attempt to transfer its sustainability requirements with its suppliers’ willingness to participate. We conclude that buyer promoted sustainability practices in the supply chain can be understood as multiple decision problems. The case illustrate how accounting devices play major roles in resolving these decision problems, and how decision criteria apparently unconnected to the sustainability issue affect the outcome of the sustainability transferral process in the supply chain. URI: http://hdl.handle.net/10398/8273 Files in this item: 1
FTHE-Euroma-1557777.pdf (106.4Kb) -
Lean Management in the Construction IndustryBrinch Jensen, Kenneth (Frederiksberg, 2010)[More information][Less information]
Abstract: Ledelsesteknologier såsom Balanced Scorecard, Six Sigma og Activity Based Costing må fremtræde som konkrete, stabile, funktionelle og homogene løsninger, hvis de skal kunne fange både interesse og finansiering i forretningsverdenen. Studier af disse ledelsesteknologiers møde med organisationspraksis viser imidlertid, at disse teknologier er præget af stor ustabilitet og heterogenitet på tværs af implementeringer. Benders & Van Veen (2001) argumenterer for at ledelsesidéer besidder en kvalitet, der kan kaldes for ’fortolkningsmæssig levedygtighed’. Med dette skal forstås, at ledelsesidéerne har en evne til at tilpasse sig lokale forhold og interesser. Argumentet er endvidere, at denne kvalitet er mere afgørende for idéens overlevelse end idéens indhold..... URI: http://hdl.handle.net/10398/8163 Files in this item: 1
Kenneth_Brinch_Jensen.pdf (4.092Mb)
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