Browsing Centres by Year Published
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Next Generation Management of Organizational PerformanceKane, Brian (Frederiksberg, 2010)[More information][Less information]
Abstract: Managers must aspire to understand their organization in a way that allows them to take appropriate actions when necessary and to be able to utilize tools which encourage the organization to behave in a desirable way. The field of performance management deals with these objectives and is becoming increasingly pervasive. However, the author’s personal experience and substantial scholarship suggest that performance management is linked to dysfunctional behavior in organizations. Various current explanations for the link between measurement and dysfunction revolve around observability or knowledge of the transformation process, but seem simplistic and inadequate. This work examines measurement as one representational form out of many others, for example text. It is proposed that the representational form used in performance management practice is implicated with dysfunctional behavior. This demands an exploration of the relevant facets of organizational reality which influence the relationship with various representational forms. After a theoretical positioning, the relationship is explored empirically through onsite visits at two Microsoft Corporation locations in Copenhagen and Redmond. Thirty stories of performance management, based on interviews with senior managers, are presented. The stories provide the basis for establishing a rich understanding of organizational reality and the implications of using various representational forms in terms of dysfunctional behavior. These implications lead to a fundamental rethinking of the form and boundaries of performance management theory and practice, and emphasize the need for a multi-paradigmatic approach to performance management, which is presented. URI: http://hdl.handle.net/10398/8015 Files in this item: 1
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Assessing the Impact of Global Economics on Industrial Developments and Inter-Ethnic Relations in Penang, MalaysiaJacobsen, Michael (Frederiksberg, 2010)[More information][Less information]
Abstract: Due to the increasingly integration and thus inter-dependency between the global economy, a given national economy and their societal embedment a triangulation between the three elements is a must if one is to understand the dynamic processes between them. This article focuses especially on the national economic and societal aspects of such a triangulation thus positioning the national dependencies of the global economy in the background. The notion of triangulation is perceived by the author to be more holistic and relational oriented compared to an approach based on decoupling. The latter aims through sector defined studies to assess the level of connectivity between global and national economics as well as between them and their societal embedment in order to detect whether there are potential fault-lines between the three thus mitigating the notion of decoupling. This article applies a triangular approach on the electronic and electrical manufacturing sector in Penang. It concentrates in particular on how companies within this sector relate to pertinent governmental initiated industry policies and the impact of the inter-ethnic related affirmative action policy in this connection. The global aspect of the triangulation has thus been put on a back burner in this study, as the article emphasises the importance of pointing towards the inter-dependency between the political, the inter-ethnic and the economic sectors in Penang, as they are perceived to condition each other. URI: http://hdl.handle.net/10398/8203 Files in this item: 1
Michael Jacobsen CDP 2010-35.pdf (172.5Kb) -
Report from a workshop 6-8 September 2010Schaumburg-Müller, Henrik; Jeppesen, Søren; Langevang, Thilde (Frederiksberg, 2010)[More information][Less information]
Abstract: This working paper is a report from the workshop on Entrepreneurship Development arranged by the Centre for Business and Development Studies at CBS and the Danish Ministry of Foreign Affairs in September 2010. The objective of the workshop was to use the participants’ joint knowledge and experiences to discuss and provide conclusions on what role entrepreneurship development has played and can play to stimulate growth and employment in Africa. Entrepreneurship development is understood as the promotion and development of activities and processes that foster and support productive entrepreneurship in the society. The workshop should provide inputs to how entrepreneurship in Africa can be supported and be used in the development and implementation of the “Growth and Employment” priority of the new Danish strategy for development cooperation. The workshop had twenty participants with long standing insight to the challenges of entrepreneurship development and employment growth in Africa from international organizations, development cooperation partners, universities and private enterprises and organizations. The report contains the key issues discussed at the workshop and ends with conclusions and recommendations. URI: http://hdl.handle.net/10398/8208 Files in this item: 1
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Sin, Khoo Cheok (Frederiksberg, 2010)[More information][Less information]
Abstract: Over the past decade, the Government of Malaysia has become increasing aware of the significant contribution of small medium enterprises (SMEs) to the national economy. A number of Government programmes and incentives were offered to the SMEs in the past years but with limited impact. This lecture touches on the nature and contribution of the Malaysian SMEs in the first five years of the 21st century. An attempt was made to identify the success factors and weaknesses of SMEs from official reports of Government agencies, and findings of research studies on the subject. Recognising the challenges posed by globalisation and trade liberalisation on the Malaysian SMEs, the Government revamped its policies, programmes, incentives, and approaches which are currently implemented in the Ninth Malaysian Plan and the Third Industrial Master Plan. The objective is to enhance the SMEs’ capacity and capabilities through continuous product development, knowledge and technology acquisition to empower them to compete with other global players offering high quality products and services at competitive prices. URI: http://hdl.handle.net/10398/8023 Files in this item: 1
Discussion paper master.doc.pdf (185.6Kb) -
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Abstract: This paper reports the findings of a research project investigating the utilization and continuous improvement of Enterprise Resource Planning (ERP) systems. Adopting the aspects of a resource management framework and Critical Success Factor research, an initial framework is developed. The framework is developed through a survey of ERP system expert consultants. A number of factors and causalities are identified, including the positive role of use by top management and the role of corporate culture. Two factors were found to have a negative impact on utilization. The first is the unreflective use of ERP system implementation methods, which can ‘kill’ the visions and ideas of implementing ERP systems, while the second is the vanilla implementation strategy. URI: http://hdl.handle.net/10398/8009 Files in this item: 1
CAICT_Com_22010.pdf (1.679Mb) -
The Collapse of a Special RelationshipBrødsgaard, Kjeld Erik (Frederiksberg, 2010)[More information][Less information]
Abstract: Denmark was among the first countries in the world to recognize the People’s Republic of China. The created a good foundation for the development of a special relationship between China and Denmark, culminating in Prime Minister, Poul Hartling’s meeting with Mao in October 1974 and characterized by further intensification of political, economic and cultural relations from the beginning of the 1980s. The recent agreement to establish a joint Sino-Danish University Centre in Beijing constitutes yet another high point. However, there have also been incidents of tension and conflict. This paper will especially address three of these incidents: the “cartoon crisis” of August 1967, the Danish criticism of China’s human rights record in the spring of 1997, and the controversy relating to the Dalai Lama’s visit to Denmark in May 2009. It is argued that the costs of pursuing a policy towards China based on normative considerations have become too high and is difficult to harmonize with a new Danish foreign policy of active internationalism. URI: http://hdl.handle.net/10398/8223 Files in this item: 1
2010-36.pdf (382.4Kb) -
Folkeskolernes brug af internettetAndersen, Kim Normann; Medaglia, Rony (Frederiksberg, 2010)[More information][Less information]
Abstract: De danske folkeskolers indsats med anvendelse af internettet til at levere data om karakterer og trivselsmål halter ikke blot bagefter, men er endog meget langt fra målsætninger om åbenhed og gennemsigtighed. Det var ellers et meget klart formuleret krav i Lov om gennemsigtighed og åbenhed i uddannelserne m.v. (vedtaget tilbage i 2002) samt i 360 graders eftersynet af skolerne, der i den netop udkomne rapport bl.a. anbefalede langt stærkere fokus på resultater. En kortlægning af 200 folkeskoler jævnt fordelt på de fem regioner viser, at det stadig i langt overvejende er generel information om skolerne, der dominerer hjemmesiderne, og at folkeskolerne ikke har integreret eksempelvis karaktergennemsnit og andre forbrugerdata på hjemmesiderne. I stedet skal forældre og børn gå via andre informationskanaler for at få data om karakterer for den enkelte skole. Det kan eksempelvis ske via UNI-C eller CEPOS. Ud af de undersøgte 200 folkeskoler er det kun 15% af skolerne, der kommer op på et niveau, hvor de er på omdrejningshøjde med målsætninger om gennemsigtighed og sammenlignelighed via internettet. De øvrige 85% halter så meget bagefter, at undersøgelsen konkluderer, at det er vanskeligt at se loven er internaliseret i den digitale ledelse og kommunikation til brugerne. Der kan være to mulige årsager til dette. Enten er skolerne uvidende om hvordan man lægger informationer op på nettet eller de forsøger bevidst at undgå sammenlignelighed og tilgængelighed. Uanset om det skyldes manglende viden eller modvilje, er resultatet, at danske børn og forældre i praksis er ladt i stikken af skolerne. Der findes flere portaler og online databaser, hvor data for karaktergennemsnit fordelt på fag og klassetrin kan findes. Det er imidlertid kun en lille del af folkeskolerne, der benytter denne mulighed. Mange af de skoler, der linker til data, tager så betydelige forbehold for disse data, at det langt fra stimulerer brugerne til at hente, anvende og vurdere oplysninger om karakterer. URI: http://hdl.handle.net/10398/8158 Files in this item: 1
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E-konsultationer og policy udfordringerAndersen, Kim Normann; Medaglia, Rony (Frederiksberg, 2010)[More information][Less information]
Abstract: Næsten hver anden dansker anvender internettet til, at søge efter sundhedsrelateret information, mens det for EU-15 landene kun er godt hver tredje gennemsnit. Hvor det i 2004 var 27 procent, var det i 2009 46 procent der søgte information på nettet, svarende til en vækst på 70%. Brug af nettet til at søge efter sundhedsrelateret information er ikke et ungdomsfænomen eller en krusning i vandoverfladen. Denne rapport peger på at brugen af internettet herunder brugen af sociale netværksteknologier som Facebook, etc. kan lede til yderligere vækst i e-mail konsultationerne, der i 2009 nåede nye højder...... URI: http://hdl.handle.net/10398/8036 Files in this item: 1
CAICT_Com_42010.pdf (621.4Kb) -
Hedman, Jonas (Frederiksberg, 2010)[More information][Less information]
Abstract: Historically, organizations developed their information systems in-house. Today, a large portion of information systems development is based on acquisition of pre-made information systems, so called commercially off the shelf (COTS) systems. This approach of developing information systems requires new skills and methods supporting the process of evaluating and selecting information systems. This paper presents a method for selecting COTS systems. The method includes the following phases: problem framing, requirements and appraisal, and selection of systems. The idea and distinguishing feature behind the method is that improved understanding of organizational’ ends’ or goals should govern the selection of a COTS system. This can also be expressed as a match or fit between ‘ends’ (e.g. improved organizational effectiveness) and ‘means’ (e.g. implementing COTS systems). This way of approaching the selection of COTS systems as viewing COTS systems as a ‘mean’ to reach organizational ‘ends’ is different from the mainstream view of information systems development, which view information systems development as a problem solving process, and the underlying ontological view in other COTS selection methods, which focus on selection of functionality not reaching organizational ends. URI: http://hdl.handle.net/10398/7999 Files in this item: 1
CAICT_Com_12010.pdf (83.34Kb) -
(Re) Integrating the strategic management perspective in the theory of multinational corporationsHoenen, Anne Kristin; Hansen, Michael W. (Frederiksberg, 2009)[More information][Less information]
Abstract: The contemporary literature on foreign direct investment (FDI) has to some extent ’forgotten’ a key insight of the early FDI literature, namely that FDI to a large extent is driven by strategic interaction of firms in oligopolistic industries. Instead the FDI literature has focused, at first on FDI as a way of generating efficiency in cross border transactions, and later on FDI as a way to effectively leverage and build capabilities across borders. These efficiency and capabilities perspectives on FDI may have been adequate in a situation where global competition still was in its infancy. However, in recent years, we have seen the emergence of truly global oligopolies, e.g. in electronics, aerospace, aviation, software, steel, automotive, construction, brewing, etc. These oligopolistic industries have been consolidated through massive waves of cross border M&As in the second half of the 90s and from 2003-2007. We argue that in such industries it is not adequate to analyze FDI only in terms of efficiency or resource leverage; FDI must also be understood in terms of its contribution to the global strategic positioning of the investing firm. The paper seeks to re-discover’ the oligopolistic competition perspective, drawing on the early insights of the Hymer-Kindleberger-Caves tradition as well as on the recent Strategic Management literature, but bringing these into the context of globalization. It is argued that global strategic interaction in oligopolistic industries is manifest in well known FDI phenomena such as follow-the-leader, client follower, and first-mover. While the paper attempts no formal testing, evidence indicative of oligopolistic competition motivated FDI is presented, e.g. from the recent cross border M&A waves and from the recent surge of FDI in emerging markets. URI: http://hdl.handle.net/10398/7956 Files in this item: 1
WPs-2009_no.10.pdf (193.7Kb) -
Vatrapu, Ravi (Frederiksberg, 2009)[More information][Less information]
URI: http://hdl.handle.net/10398/7976 Files in this item: 1
2009-CAICT_Com_42009-ER-Paper.pdf (698.4Kb) -
Vetterlein, Antje; Brown, Dana; Roemer-Mahler, Anne (København, 2009)[More information][Less information]
Abstract: An increasing number of firms are engaging in social and environmental initiatives beyond their core business activities. While much has been written on the question of why business should be spending resources on social and environmental causes, relatively few studies have systematically addressed the question of why companies actually do engage in such activities. A notable exception is literature on the ‘business case’ for corporate social responsibility, which argues that good social and environmental performance will positively affect a company’s financial results. Empirical evidence, however, has failed to prove this. Moreover, even if there is an economic rationale, it is not clear why some companies engage in social activities while others do not. And, why do many more companies today ‘see’ the business case than in the past? Our paper attempts to conceptualise the motives of companies to engage or not to engage in such activities. Drawing on theories from Management Studies, Sociology, Political Science and International Relations, we suggest modifying the notion of the business case by opening the black box of the corporation’s identity as a social actor. URI: http://hdl.handle.net/10398/7337 Files in this item: 1
wp cbp 2008-61.pdf (157.8Kb) -
Chandran, V G R; Rasiah, Rajah; Wad, Peter (Frederiksberg, 2009)[More information][Less information]
Abstract: The study of innovation and technological upgrading experienced a significant interest in the academic literature, especially within the developing countries (Lall, 1998, 2001; Kim and Nelson, 2000; Ariffin and Figueiredo, 2004). The lack of involvement by developing countries in radical innovative capabilities (Rasiah, 1994; Hobday, 2005) and the interest of scholars in learning technological capability building and technological catch up processes has directed researchers to analyze various mechanisms or drivers that contribute to technological upgrading, especially in developing countries, more so in the manufacturing sector. This study aims to investigate the R&D activities and the internationalization of these activities undertaken by foreign firms within the Malaysian manufacturing sector. The study aims to provide answers to the following questions: 1. What is the status of the systems of innovation within the Malaysian manufacturing sector? 2. What is the role played by the agents of innovation, in particular TNCs or MNCs, in relation to R&D activities and its internationalization? and, 3. How is the Malaysian manufacturing (local and foreign) technological and R&D progress to date? This study confirms that the Malaysian manufacturing systems of innovation is weakly positioned but shows limited evidence of process innovation and not product innovation. However, evidence of innovation differs among states and sectors owing to differences in the systems of innovation. Although, Malaysia has not been chosen as a site for offshoring or outsorcing of R&D activities to a significant degree, it is found that one very important driver of innovation is the central role that multinational enterprises play in the Malaysian manufacturing systems of innovation. Process innovation is conducted by foreign subsidiaries and is on the rise in key the electronics industry. It is also found that technological learning by local firms is mainly through linkages, sub-contracting and technological transfer. URI: http://hdl.handle.net/10398/7972 Files in this item: 1
MSI_and_internationalization_of_R&D.pdf (282.8Kb) -
Strategies, Business Models, and Management ModelAndersen, Kim Normann; Medaglia, Rony (Frederiksberg, 2009)[More information][Less information]
Abstract: European Commission funded research is driven by the objective of integrating excellent research in Europe by using public funding to gain momentum and sustainability. This paper presents the results of an analysis of the management patterns of 20 Networks of Excellence. Our analysis indicates an absence of business management competences in the project consortia and unclear criteria for sustainability. Sustainability strategies appear to be ad hoc driven and orchestrated by the project monitoring events, rather than built in the consortia management structure. The paper advocates for bringing onboard conventional management models along with strategic positioning, business models, and business plans. URI: http://hdl.handle.net/10398/7866 Files in this item: 1
eChallenges_ref_238_doc_5865.pdf (83.04Kb) -
Effekter og styringsmæssige udfordringerAndersen, Kim Normann; Medaglia, Rony (, 2009)[More information][Less information]
Abstract: Denne forskningsrapport er udarbejdet som led i et forstudie af effektmåling og ledelse af sundhedsit. Studiet er gennemført 2008-09 som led i faggruppen ledelse og effektmåling under Sundhedsitnet. Sundhedsitnet er et højteknologisk netværk med deltagere fra private firmaer, vidensinstitutioner og offentlige institutioner. Sundhedsitnet er placeret ved Alexandra Institutet. Mere information om netværkets aktiviteter kan indhentes via http://www.sundhedsitnet.dk/ Effektmåling af sundhedsydelser er et af de mest omdiskuterede og kontroversielle evalueringsfelter. Klinikernes og de sundhedsprofessionelles fokus på sundhedsfaglige vurderinger, menneskelige og langsigtede hensyn står hyppigt i direkte modsætning til administrative og økonomiske prioriteringshensyn. I denne rapport har vi sammenfattet og søgt at finde vej i den jungle af sundhedsfora og konsultationstyper der vokser frem i disse år. Dermed er den et input til den videre afklaring af forskningsagenda indenfor sundhedsit og et direkte input til den styrings- og effektmålingsdiskussion som trænger sig på indenfor dette felt. Rapporten er i tråd med Van de Ven’s nyligt udkomne bog om at foretage engageret forskning, hvor samspillet mellem teori, praksis udfordringer, løsninger og modelopstilling er målestokken for forskningsprocessen og for outputtet af denne (Van de Ven, 2007). Hensigten er ikke at stoppe digitaliseringen af konsultationen, tværtimod. Hensigten er at fremme digitaliseringen så den får endnu mere fart på og bliver en del af den ressourceprioriteringsopgave der er så påtrængende indenfor sundhedssektoren. URI: http://hdl.handle.net/10398/7751 Files in this item: 1
CAICT_2009_01.pdf (164.9Kb) -
Real-Time Realistic Social Sharing of Experiences and EnvironmentsVatrapu, Ravi; Suthers, Dan; Joseph, Sam (Frederiksberg, 2009)[More information][Less information]
Abstract: The Shared Experonments system provides interactive services for ubiquitous real-time interactive social sharing of experiences and environments. Designed and implemented for ubiquitous high-speed wireless environments, the Shared Experonments system provides synchronous ways and means for interactive social sharing of erstwhile personal experiences while one or more persons are in remote locations. Example scenarios include sharing of experiences with friends and family while off hiking or trekking, as well as business situations where a remote field worker must collaborate in real time with other field workers or head office. The Shared Experonments system integrates multiple realities and works in a variety of mixed reality modes and interactional settings, and crucially supports deixis from one environment to another. URI: http://hdl.handle.net/10398/7977 Files in this item: 1
2009-CAICT_Com_52009-SE-Paper.pdf (953.4Kb) -
Hockerts, Kai; Wüstenhagen, Rolf (København, 2009)[More information][Less information]
Abstract: This paper proposes a model of how incumbents and new entrants engage in sustainable entrepreneurship. We suggest that in the early stages of an industry’s sustainability transformation, new entrants (‘Emerging Davids’) are more likely than incumbents to pursue sustainability-related opportunities. Incumbents react to the activities of new entrants by engaging in corporate sustainable entrepreneurship activities. While these ‘Greening Goliaths’ are often less ambitious in their environmental and social goals, they may have a broader reach due to their established market presence. This paper analyses the interplay between ‘Greening Goliaths’ and ‘Emerging Davids’ and theorizes about how it is their compounded impact that promotes the sustainable transformation of industries. URI: http://hdl.handle.net/10398/7122 Files in this item: 1
wp cbscsr 2009-1.pdf (996.7Kb) -
A Space Indexed Song Selector, Mapper, and VisualizerVatrapu, Ravi; Joseph, Sam (Frederiksberg, 2009)[More information][Less information]
Abstract: The Songs+Spaces system supports dynamic song selection and visualization based on the digital artifacts associated with a particular location. Songs+Spaces allows the user to select between different channels that filter out sets of digital artifacts associated with their current location. The Songs+Spaces system chooses songs based on user (self or other) preferences, geo-coded photos, videos, text annotations, and graphics associated with a particular place and uses them to provide visual accompaniment on the screen of a personal media player or heads up display. This application makes use of GPS or other location based services, and will run on any device that has access to such services URI: http://hdl.handle.net/10398/7975 Files in this item: 1
2009-CAICT_Com_72009-SS-Paper.pdf (405.6Kb) -
Effekter og udfordringerAndersen, Kim Normann; Medaglia, Rony (, 2009)[More information][Less information]
Abstract: Staten bruger millioner på rengøring alt mens ældrecentre og ældre i eget hjem er skydeskiven for de arbejdskraftbesparende teknologier. ABT-fondens indsats skønnes at skubbe yderligere til denne digitalisering. Budgetterne i den statslige sektor er ikke påvirket af robotteknologien, mens der eksperimenteres på livet løs i kommunerne. Mens kommunerne således har haft en række pilotforsøg og taget robotteknologien til sig, har de mange statslige styrelser, universiteter og departementer tilsyneladende holdt robotterne i arms længde. Derved har staten ikke blot lidt et ressourcetab, men også mindsket mulige afledte positive innovationsgevinster. URI: http://hdl.handle.net/10398/7787 Files in this item: 1
CAICT_2009_03.pdf (978.3Kb)