Browsing Conference papers by Title
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The International IPSERA Workshop on Customer Attractiveness, Supplier Satisfaction and Customer Value. 25-26 November 2010Ellegaard, Chris; Freytag, Per V. (Frederiksberg, 2010)[More information][Less information]
Abstract: Reports on supply chain management (SCM) failure are becoming more frequent in the SCM literature, despite widespread recognition of the business potential associated with such optimizations of operational buyer-supplier interfaces. Some failures can be ascribed to imbalances in the net benefits realized by the buying and supplying company implementing SCM. Failed SCM initiatives hurt the buying company’s customer attractiveness and limit opportunities for long term value creation with suppliers. Hence, an important task for the buying company is the management of SCM initiatives in a way that benefits both parties. However, SCM costs and benefits often materialise as the result of complex interactive processes between buyer and supplier actors, which makes SCM a challenging management task. To increase the understanding of these complex processes, this study identifies the various types of supplier costs and benefits resulting from the failed VMI initiative of a multinational company. While the benefits from this case turn out to be few, the costs appear in large variety and scale. More importantly, we uncover the underlying mechanisms generating these costs, thereby enabling managers to identify and avoid the costs. Based on the findings, we propose pre-project classification of supplier VMI readiness to allow more beneficial implementation as a key managerial implication. URI: http://hdl.handle.net/10398/8229 Files in this item: 1
CEPFpaperAttrWorkshopNov2010.pdf (292.5Kb) -
A New Approach to Strategic ControlHallin, Carina Antonia; Andersen, Torben J.; Foss, Nicolai J.; Tveterås, Sigbjørn (Frederiksberg, 2012)[More information][Less information]
Abstract: Recent advances within the dynamic capabilities view emphasize the “sensing” of employees as an important part of the micro-foundations of dynamic capabilities: By putting in place organizational processes that mobilize and exploit information gathered by individual employees from their operating environment, firms can update insights about performance outcomes and improve strategic decision-making. We test empirically the extent to which firms can ascertain performance outcomes by drawing on employee knowledge. Our empirical setting is the Scandinavian hospitality sector with respondents among frontline service employees. Using a time series approach, we show that employee respondents (collectively) assess medium-term organizational performance better than management and the financial models available to them. URI: http://hdl.handle.net/10398/8506 Files in this item: 1
Hallin.pdf (217.2Kb) -
A Qualitative Case StudySøderberg, Anne-Marie (Frederiksberg, 2012)[More information][Less information]
Abstract: Previous research tends to overemphasize frictions, cultural clashes and communication breakdowns in virtual teams. The author aims at exploring positive aspects of cross-cultural collaboration and identifying some of the conditions underlying trust-building, employee motivation and team effectiveness. Whereas much research on virtual teams has taken its point of departure in Western MNCs and primarily addressed headquarter concerns, this case study of a Danish MNC´s Indian R & D site gives voice to Indian managers and employees and explores through semi-structured interviews and observations how they perceive communication and collaboration within multinational and multicultural R & D teams, and how they try to find common ground. Based on the interviews accounts, there are several enablers of virtual team collaboration: advanced information and communication technology facilitated virtual communication, and high English-language proficiency among the engineers at different R & D sites made dialogue and knowledge exchange feasible. Moreover, team members shared a strong professional identity as engineers and technicians, and they displayed a strong identification with the MNC, a world leader in the wind power industry. Perceived national differences in leadership and communication style played a minor role, maybe because the majority of Indian managers and employees had previous experience working in other Western MNCs. Some of the Indian managers and employees were even able to act as boundary-spanners between headquarters and the Indian R&D site due to their study and work experiences in other business environments. Culture courses that introduced the Danish and Indian team members to a North European communication and management style, and to an Indian respectively, were introduced on the initiative of the Danish managing director, who - in contrast to the HR department - recognized the importance of facilitating the virtual teamwork through cultural awareness training. Suggestions for further cultural learning processes are given. URI: http://hdl.handle.net/10398/8566 Files in this item: 1
Søderberg IHRM 2012 conference paper.pdf (98.55Kb) -
An Analysis of Factors Influencing Diets of European ChildrenGwozdz, Wencke; Reisch, Lucia A.; DeHenauw, Stefaan; Lissner, Lauren; Moreno, Luis; Tornaritis, Michael; Molnar, Denes; Siani, Alfonso; Veidebaum, Toomas; Pigeot, Iris (Frederiksberg, 2011)[More information][Less information]
Abstract: Because interventions related to diet and other health behaviours are seldom successful and/or sustainable, it is extremely important to identify the individual factors that contribute to a healthier or unhealthier diet. To this end, we use cross-sectional data from the IDEFICS study to analyse the dietary behaviour of children aged between 2 and 9 years in eight European countries. We model the complex nature of these individual factors using structural equation modelling. Our results show that both sedentary behaviour and food exposure are strong contributors to children’s dietary choices. However, although we find a positive relation between a healthy diet and weight status for girls, weight status appears independent of diet quality for boys. These outcomes, although they permit no firm conclusions on health policy strategies, clearly suggest that further research based on longitudinal data could provide valuable insights for the design of successful prevention and intervention strategies. URI: http://hdl.handle.net/10398/8334 Files in this item: 1
GwozdzReisch_2011.pdf (273.6Kb) -
Sudzina, Frantisek; Razmerita, Liana (Frederiksberg, 2012)[More information][Less information]
Abstract: Due to advances of technology including faster and ubiquitously accessible Internet connection, on-line gaming have grown tremendously in the last couple of years. The aim of this paper is to investigate whether escapist motives for playing games are linked to strengthening of weak ties through on-line gaming. The research investigates Facebook and other on-line games separately. A surprising result is that while most of the investigated escapist motives are positively correlated with strengthening of weak ties, the mundane breaking motive is negatively correlated with strengthening of weak ties. URI: http://hdl.handle.net/10398/8603 Files in this item: 1
Razmerita_2012.pdf (139.7Kb) -
Sudzina, Frantisek; Razmerita, Liana (Frederiksberg, 2012)[More information][Less information]
Abstract: Due to advances of technology including faster and ubiquitously accessible Internet connection, on-line gaming have grown tremendously in the last couple of years. The aim of this paper is to investigate whether escapist motives for playing games are linked to strengthening of weak ties through on-line gaming. The research investigates Facebook and other on-line games separately. A surprising result is that while most of the investigated escapist motives are positively correlated with strengthening of weak ties, the mundane breaking motive is negatively correlated with strengthening of weak ties. URI: http://hdl.handle.net/10398/8620 Files in this item: 1
Razmerita_2012Itais.pdf (139.7Kb) -
Henningsson, Stefan; Hanseth, Ole (, 2011)[More information][Less information]
Abstract: This paper inquires into the complexities of contemporary IT solutions based on a case study of the EU’s eCustoms initiatives using Manuel DeLanda’s Assemblage Theory. Technological innovations have enabled information infrastructures with dramatically increased number and heterogeneity of included components, and their dynamic and unexpected interactions. Unfortunately, lack of understanding of how the increasing complexity influences development initiatives is hampering effective information infrastructure development. Assemblage Theory can be seen as holistic synthesis of previous research streams seeking to explain how information infrastructures evolve in social contexts. Accordingly, in this paper it helps us getting a holistic grasp of the complexity of contemporary IT solutions and the “essence” of their dynamics. Through Assemblage Theory we explain how the European eCustoms information infrastructure has through a dialectic between stabilizing and destabilizing processes assumed its current shape - a result of decisions taken decades ago, path dependency, complexity, and accumulated emergence. URI: http://hdl.handle.net/10398/8632 Files in this item: 1
Henningsson_Hanseth_2011.pdf (680.2Kb) -
A case Study of SAPAntero, Michelle C.; Hedman, Jonas; Henningsson, Stefan (Frederiksberg, 2013)[More information][Less information]
Abstract: The ERP industry has undergone dramatic changes over the past decades due to changing market demands, thereby creating new challenges and opportunities, which have to be managed by ERP vendors. This paper inquires into the necessary evolution of business models in a technology-intensive industry (e.g., develop new offerings, engage in partnerships, and the utilize new sales channels). This paper draws from strategy process perspective to develop an evolutionary business model (EBM) framework that explains the components and processes involved. The framework is then applied to a longitudinal case study of SAP to explain how its success in a technology-intensive industry hinges on its ability to reconfigure its business model. The paper contributes to the extant literature on business models in two ways: first, by identifying and explaining the need for an evolutionary perspective; and second, by adopting different value configurations to reflect the convergence of customers, suppliers and vendors. URI: http://hdl.handle.net/10398/8725 Files in this item: 1
Jonas_Hedman_2.pdf (634.5Kb) -
Lehrer, Christiane; Constantiou, Ioanna; Hess, Thomas (, 2011)[More information][Less information]
Abstract: The continuance of use is an important topic of IS research. However, in the past, many researchers have focused on adoption rather than IS continuance. Studying continuance is of equal importance, because if use does not persist, this may limit the revenues of the provider. This is particularly true for consumer-oriented services, which rely on advertising, or subscription-based revenue models. In this paper, we investigate the determinants of location-based services (LBS) continuance as a relevant case study for the examination of IS continuance generally. A research model is developed and empirically tested through a survey of a representative sample in Germany. The proposed model builds on and extends the Limayem et al. model of IS continuance. Our analysis highlights the importance of habit and emotion in LBS continuance. The results indicate that habit has a stronger predictive power than continuance intentions for LBS continuance and that emotions are an important driver for user satisfaction with LBS. URI: http://hdl.handle.net/10398/8523 Files in this item: 1
Constantiou_2011_2.pdf (268.6Kb) -
Interactive climate control in greenhouses in DenmarkClemmensen, Torkil (Lisbon, 2011)[More information][Less information]
Abstract: This paper argues that we should focus on creating examples of indigenous HCI. This should be done by becoming more sensitive to regional and national differences in how work styles and interaction design across time and use merge, adapt, localize and reduce the ambiguity of the technology. A case of climate control is reported. The method is interpretive phenomenological analysis that focuses on idiosyncrasies. The climate control experience of a Danish expert is compared with the experiences of a similar Israeli expert. The conclusion says that many similarities exist, but also meaningful differences that should be the basis for Indigenous HCI design. URI: http://hdl.handle.net/10398/8533 Files in this item: 1
Clemmensen_2011_2.pdf (325.4Kb) -
Uneson, Marcus; Juel Henrichsen, Peter (Jachranka, 2011)[More information][Less information]
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The Case of Google Wallet and ISISChae, Sang-Un; hedman, Jonas (Frederiksberg, 2013)[More information][Less information]
Abstract: Over the past few years, mobile payments have been present like a storm on the horizon. They have generated a lot of attention; yet have not reached wide adoption. Issues such as the complexity of the mobile payment ecosystem and the lack of sustainable business models have been accounted for the slow market penetration. With the rise of new technologies such as NFC, the mobile payment sphere experiences a new height of talk, which materialized in a second wave of companies entering the market. Using the case study method, we will enquire into two recent mobile payment initiatives in the U.S, namely Google Wallet and ISIS. As such, the paper sets out to study NFC-enabled mobile payment innovations and provide an analysis of business models of m-payment services. The outcome of the paper contributes to the research of business models and mobile payment in two ways. First, it offers an applicable business model framework that allows practitioners and academics to study current and future mobile payment approaches. Second, it offers new insight in the field of NFC mobile payments; specifically about concrete business model configurations to effectively reach mass-market. URI: http://hdl.handle.net/10398/8724 Files in this item: 1
Jonas_Hedman_1.pdf (452.2Kb) -
Danish Foundations, CSR Legislation, and how Tradition Facilitates Compettive AdvantageBlom, Karen Sofie; Kaus, Kristine; Biering-Sørensen, Anna Sophie; Tackney, Charles T. (Frederiksberg, 2012)[More information][Less information]
Abstract: In stark contrast to other national settings, the commercial foundation is a rather common form of ownership of enterprises in Denmark. Today, there are around 1,300 Danish commercial foundations. Familiar foundations include AP Møller Mærsk, Carlsberg, Egmont, and Novo Nordisk. Our paper aims to facilitate an understanding of this unique Danish tradition and explore its profound contemporary relevance.The significance of Danish commercial foundations, their societal and compassionate role, has manifested itself through philanthropic projects for centuries. We explore the dual identities that inhere in contemporary Danish commercial foundations, and how these impact contemporary society. There are also challenges and opportunities for such foundations in light of recent Danish corporate social responsibility (CSR) legislation. We explore these through a contextual analysis of legal structures that govern Danish commercial foundations. Extended Foundational Corporate Citizenship (EFCC) is presented in the paper as a communications model or tool to help resolve the inherent tension between a commercial foundation’s contemporary business and philanthropic units, offering an aid to strategic advantage identification. The EFCC model and associated modes of communication proposed may further serve to manage legislative pressures presented to commercial foundations. Moreover, the traditional commercial foundation structure, coupled with EFCC model deployment, appears theoretically and strategically anticipatory of emerging Danish legislative obligations. Isomorphic processes within commercial foundations shed light on the links between the internal communicative challenge and CSR legislation. Such isomorphism appears between the business - philanthropic configuration and the company - CSR configuration. These processes aid recognition of the potential benefit of the inherent structure of a commercial foundation in relation to the emerging focus on CSR legislation. An additional purpose of illustrating the isomorphic processes was to facilitate clarification of a potential strategic advantage of commercial foundations, indicating how such traditional foundations may not only exist in society but operate “ahead of” emerging CSR legislative reporting obligations. The contemporary proliferation of CSR, as a legal matter, is a potent source of consumer interest. It is also a research field that provides commercial foundations with a number of opportunities to explore. Legislative obligations may appear to be little more than a reporting obligation for commercial foundations’ business units. Yet, our research suggests the structure of a commercial foundation already contains a latent communicative advantage for the good, not only of commercial foundations, but also contemporary society. We believe that our research findings in the Danish case of foundation organization and management theory may be of interest to an international audience. Within the structure of a commercial foundation one may find inherent notions of compassion coupled with authentic commercial and profit-making intentions. Indeed, we hope the results offer a path to successfully anticipate current, as well as future, stakeholder and public expectations for an organizational form of historical interest and future merit. URI: http://hdl.handle.net/10398/8612 Files in this item: 1
Tackney_2012_1.pdf (541.6Kb) -
Accounting as matters of concern and a Poincaré DiskLichen, Alex Yu (Frederiksberg, 2013)[More information][Less information]
Abstract: Inspired by Latour’s (2005a) notion of matters of concern and M.C. Escher’s Circle Limit III as a representation of the Poincaré Disk, this study follows how an S&OP process was fabricated in a large Swedish manufacturing company. The study claims that when actors are fabricating the S&OP process, local actors create emergent, ongoing and multiple matters of concern around it. The group demand chain, the actor who is responsible for guiding the implementation of the process, delegates the attempts to close these matters of concern to local actors located in separate times and spaces. As a result, constituents of the S&OP process are dispersed in diverse local times and spaces rather than being coordinated in a single time and space by the group demand chain. Accounting is a set of matters of concern. The S&OP process and its purpose of integration come from an “absolute nothingness” – its minimal configuration ‐ because actors refer to them in their absences. They need to be re‐presented. The minimal configuration of the S&OP process creates a working time/space where diverse actors are engaged to create emergent properties of the S&OP process and new possibilities of integration. Consequently, as new matters of concern are constantly created by actors, integration on the demand chain becomes uncertain because actors are always creating new possibilities to move towards integration but will never arrive at the destination of integration. The S&OP process and integration thus go back to the “absolute nothingness” because as matters of concern they have no edge. To integrate is thus to postpone integration. In‐between stands the constituents of the S&OP process and possibilities of integration dispersed in diverse times and spaces. This means from this “absolute nothingness” lays the “geometry exactitude” of the managerial technology. Accounting is a Poincaré Disk. Therefore accounting not only creates a presence what are absent but also initiates a working time/space where actors can bring heterogeneous problematisation upon itself. The impossibility of representation brings about possibility of heterogeneous representational practices. Accounting makes the transition possible by artificially blurring the distinction between absence and presence. URI: http://hdl.handle.net/10398/8702 Files in this item: 1
Alex_Yu_Lichen_2013.pdf (815.0Kb) -
An International ViewKotzab, Herbert; Teller, Christoph; Grant, David B. (Frederiksberg, 2011)[More information][Less information]
Abstract: This paper discusses factors affecting the execution of supply chain management and presents a conceptual model and six hypotheses based on such factors identified in the literature. The model was tested in two European country-specific cases using structural equation modelling. Findings in both cases confirm the hypothesized hierarchical order of three proposed antecedents: ‘internal SCM conditions’ affect ‘joint SCM conditions’ which in turn influences collaborative ‘SCM-related processes’. Managerial implications are that firms in both countries should adopt these hierarchical steps to ensure a rigorous and appropriate approach to achieving full and integrative SCM. URI: http://hdl.handle.net/10398/8330 Files in this item: 1
hkotzab_konf_july_2011.pdf (270.0Kb) -
Obed Madsen, Søren (Frederiksberg, 2012)[More information][Less information]
Abstract: Although a strategy, in theory, should help the organization to move in the same direction by showing a direction for the organization, in practice the strategy increases the number of possible paths, as managers translate the strategy into their own context. This increases the number of strategies in the organization, and it becomes difficult to get an overview of the interaction and relationships between the translated strategies. The managers distinguish between the different parts of the strategy, such as the abstract words or intention, and the concrete as targets and projects. Managers use the various parts of the strategy in different contexts, but still speak about "strategy" even if they have changed dimension like the words and KPIs. Another dimension is that the managers also perceive the strategy as correct, but irrelevant, which is linked to their distinction between the abstract and the concrete in the strategy. The abstract dimension is perceived as being true, while the effet of the strategy may be irrelevant for certain managers. The strategy is also used as documentation for senior management intentions. This allows other players to gain insight into top management's thinking, take 2 countermeasures, resist in an elegant way, or just prepare to argue his case within the logic of the strategy. URI: http://hdl.handle.net/10398/8591 Files in this item: 1
Søren_Obed_Madsen.pdf (158.3Kb) -
Nistrup Madsen, Bodil; Odgaard, Anna Elisabeth (Frederiksberg, 2010)[More information][Less information]
Abstract: In order to develop a harmonised and efficient IT system, such as a database, it is important to be familiar with the underlying concept model (concept systems) for the relevant domain which the IT system should be designed to accommodate, as this forms the necessary firm foundation for designing the conceptual data model. Although there is no one-to-one correlation between concept and characteristic features in the concept model and classes and attributes in the conceptual data model, there are many similarities between concept modelling and conceptual data modelling, and by closely examining the relationship between the two models, we have strived to construct an algorithm for creating conceptual data models in Unified Modelling Language (UML) on the basis of concept models that adhere to the traditional principles and methods of terminology work. URI: http://hdl.handle.net/10398/8284 Files in this item: 1
bnm-aeo-TKE-2010-NEW.pdf (166.2Kb) -
Online GPA Data in Lower Secondary SchoolsNormann Andersen, Kim; Zinner Henriksen, Helle; Medaglia, Rony; Hjerrild Carlsen, Mathilde; Sløk, Camilla (Frederiksberg, 2012)[More information][Less information]
Abstract: Despite ten years of direct regulation, our study of Danish lower secondary schools shows that they do not provide online access to the GPA for individual public schools (N=1,592). Using Lipsky’s gate-keeping theory, we investigate the lack of data provision as indicator not only of professionals’ being reluctant to accept imposed standards and control from central level (top-down) but also avoiding demands from parents (and children) on transparency and accountability (bottom-up). The lack of accessibility of grades on the web can thus be seen as a classical gate-keeping mechanism evolving in the age of information society where expectations of end-of-gatekeeping by providing accessibility and transparency using information systems has been outnumbered by classical forces of gate-keeping. URI: http://hdl.handle.net/10398/8593 Files in this item: 1
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A strategic management analysisØrberg Jensen, Peter D.; Petersen, Bent (Frederiksberg, 2011)[More information][Less information]
Abstract: In this exploratory study we take a strategic management approach to global sourcing of advanced services. We discuss in which ways conventional sourcing differs from strategic sourcing and what impels firms to aim for the latter (or, prevent them from doing so). Potentially, strategic global sourcing of services has high returns, but is also associated with high risks and needs for organizational changes. Strategic global sourcing may therefore be outside firms’ “comfort zone” – a composite of organizational knowledge transferability, structural inertia, managers’ risk preferences, and – most interesting in a strategic management perspective ‐ their ability to mitigate risks of strategic global sourcing. One important risk reducing measure is internalization of (out)sourced service activities. Many firms instigate global sourcing via conventional offshore outsourcing. However, as the human asset specificity of the outsourcing operation increases, firms are pulled out of their comfort zones and a desire for internalization arises. An illustrative company case gives suggestions as to how, in practice, internalization may be accomplished without losing valuable human assets held by the local service providers. URI: http://hdl.handle.net/10398/8494 Files in this item: 1
oerberg_jensen_petersen_2011.pdf (357.2Kb) -
A strategic management analysis on activity levelØrberg Jensen, Peter D.; Petersen, Bent (Frederiksberg, 2011)[More information][Less information]
Abstract: In this exploratory study we take a strategic management approach to global sourcing of advanced services. We discuss in which ways conventional sourcing differs from strategic sourcing and what impels firms to aim for the latter (or, prevent them from doing so). Potentially, strategic global sourcing of services has high returns, but is also associated with high risks and needs for organizational changes. Strategic global sourcing may therefore be outside firms’ “comfort zone” – a composite of organizational knowledge transferability, structural inertia, managers’ risk preferences, and – most interesting in a strategic management perspective ‐ their ability to mitigate risks of strategic global sourcing. One important risk reducing measure is internalization of (out)sourced service activities. Many firms instigate global sourcing via conventional offshore outsourcing. However, as the human asset specificity of the outsourcing operation increases, firms are pulled out of their comfort zones and a desire for internalization arises. An illustrative company case gives suggestions as to how, in practice, internalization may be accomplished without losing valuable human assets held by the local service providers. URI: http://hdl.handle.net/10398/8487 Files in this item: 1
oerberg_jensen_petersen_2011_2.pdf (352.2Kb)