Browsing Conference papers by Title
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Abstract: This paper argues that the conceptualization of the human, the computer and the domain of use in competing lines of UX research have problematic similarities and superficial differences. The paper qualitatively analyses concepts and models in five research papers that together represent two influential lines of UX research: aesthetics and temporal UX, and two use situations: using a website and starting to use a smartphone. The results suggest that the two lines of UX research share a focus on users’ evaluative judgments of technology, both focuses on product qualities rather than activity domains, give little details about users, and treat human-computer interaction as perception. The conclusion gives similarities and differences between the approaches to UX. The implications for theory building are indicated. URI: http://hdl.handle.net/10398/8705 Files in this item: 1
Torkil_Clemmensen.pdf (92.43Kb) -
Pre-conference proceedings of the 3rd IFIP TC 13.6 HWID working conferenceClemmensen, Torkil; Abdelnour-Nocera, Jose; Mark Pejtersen, Annelise; Lopes, Arminda; Katre, Dinesh; Campos, Pedro; Ørngreen, Rikke; Copenhagen Business School. CBS; Institut for IT-Ledelse; ITM; Department of IT Management; ITM (Frederiksberg, 2012)[More information][Less information]
Abstract: The committees under IFIP include the Technical Committee TC13 on Human – Computer Interaction within which the work of this volume has been conducted. TC 13 on Human-Computer Interaction has as its aim to encourage theoretical and empirical human science research to promote the design and evaluation of human-oriented ICT. Within TC 13 there are different Working Groups concerned with different aspects of Human-Computer Interaction. The flagship event of TC13 is the bi-annual international conference called INTERACT at which both invited and contributed papers are presented. Contributed papers are rigorously refereed and the rejection rate is high. Publications arising from these TC13 events are published as conference proceedings such as the INTERACT proceedings or as collections of selected and edited papers from working conferences and workshops. See http://www.ifip.org/ for aims and scopes of TC13 and its associated Working Groups URI: http://hdl.handle.net/10398/8600 Files in this item: 1
HWID2012 pre-conference proceedings.pdf (7.148Mb) -
NordiCHI Workshop on Crisis management training: design and use of online worlds, Reykjavik, Iceland, 16 October 2010Clemmensen, Torkil; Ulslev Pedersen, Rasmus (Frederiksberg, 2010)[More information][Less information]
Abstract: Internet- and sensor based ICT systems for climate management in greenhouses presents challenges for the understanding of how technology mediates the interaction between humans and specific work contexts, which is the topic of the field of Human Work Interaction Design (HWID). In this paper, we will analyze and discuss how to combine empirical work analysis with interaction design techniques, with a focus on sensor-based prototypes. The proposed method is action research that will use a combination of theory from usability, work analysis, and prototyping techniques. We wish to investigate possibilities for designing, using and evaluating interactive sensor based prototypes for designing systems, learning key skills, and enhancing current training methods, all of this in a work context. URI: http://hdl.handle.net/10398/8232 Files in this item: 1
Clemmensen__Pedersen_2010.pdf (130.2Kb) -
A case study of a commercial and open source software communityWestenholz, Ann (Boston, 2011)[More information][Less information]
Abstract: This paper builds on a long tradition in the Scandinavian countries for using empirical case studies to analyse the way in which organizations respond to different widespread institutional logics. The paper proposes five organizational responses: resistance to new logics; replacement of an old logic for a new one; co-existence of old and new logics; competition between old and new logics; and finally, hybridization of old and new logics. Following a historical account of how a commercial and open source community has developed, the paper goes on to analyse why this organization responds in a hybridizing way to two widespread institutional logics within software development (i.e. the institutional logic of technology and the institutional logic of capitalism). In the case, the analysis identifies the combination of four elements as influential on the hybridizing process: 1) external inspiration – no external pressures or shocks; 2) organizational members as institutional audience; 3) frames following the logic of appropriateness – not only the logic of consequentiality; and 4) organizational institutional leadership defining hybrid frames. By way of conclusion, the paper discusses the need to transgress macro/structure and micro/actor dimensions, and suggests insights to be gained by combining institutional theory with the Chicago School‟s interactionist‟s approach and performance theory. URI: http://hdl.handle.net/10398/8417 Files in this item: 1
Ann_Westenholz.pdf (294.5Kb) -
Key note présentation at the ESU Conference, 2009, Benevento, Italy, September 8th – 13thHjorth, Daniel (Frederiksberg, 2009)[More information][Less information]
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Do homogeneous brand associations benefit the brand?Koll, Oliver; von Wallpach, Sylvia; Platzgummer, Sophia (Frederiksberg, 2012)[More information][Less information]
Abstract: Brand associations have been linked to brand response in numerous ways. Much research has focused on the number, valence and uniqueness of brand associations. This paper focuses on another association facet which managerially-oriented brand literature frequently highlights as a sign of brand strength: Brand consensus, that is, the degree to which people elicit the same associations when confronted with a brand. We introduce two meaningful operationalizations of consensus (group- and individual-level) and discuss and test the link between consensus and brand response. Our results, which are based on a large-scale study for an international luxury brand, show that for individual consumers high levels of brand consensus tend to foster positive brand response whereas for a group as a whole too much brand consensus tends to be detrimental. URI: http://hdl.handle.net/10398/8682 Files in this item: 1
Wallpach_2012_1.pdf (57.73Kb) -
The Case of the Pre-nominal Genitive in EnglishAnker Jensen, Per (Frederiksberg, 2010)[More information][Less information]
URI: http://hdl.handle.net/10398/8237 Files in this item: 1
gengram_Dokumentation final+code.pdf (341.5Kb) -
Hardt, Daniel; Elming, Jakob (Frederiksberg, 2010)[More information][Less information]
Abstract: A method is presented for incremental retraining of an SMT system, in which a local phrase table is created and incrementally updated as a file is translated and post-edited. It is shown that translation data from within the same file has higher value than other domain-specific data. In two technical domains, within-file data increases BLEU score by several full points. Furthermore, a strong recency effect is documented; nearby data within the file has greater value than more distant data. It is also shown that the value of translation data is strongly correlated with a metric defined over new occurrences of ngrams. Finally, it is argued that the incremental re-training prototype could serve as the basis for a practical system which could be interactively updated in real time in a post-editing setting. Based on the results here, such an interactive system has the potential to dramatically improve translation quality. URI: http://hdl.handle.net/10398/8272 Files in this item: 1
Hardt_Elming.pdf (201.1Kb) -
Understanding Romance and Germanic Compounding in a Lexico-typological PerspectiveMüller, Henrik Høeg (Frederiksberg, 2010)[More information][Less information]
Abstract: The title of my talk is “Informational balance. Understanding Romance and Germanic Compounding in a lexico-typological perspective”. What I basically mean by informational balance is that semantic content is distributed systematically differently between nouns and verbs in the Romance and Germanic languages, and that this distribution is complementary. I shall explain that in detail in a minute, but first I shall introduce you to the problem, which I believe can be explained on the basis of this idea about “informational balance”. URI: http://hdl.handle.net/10398/8281 Files in this item: 1
Full Paper Berlin (sep 2010).pdf (110.5Kb) -
Juel Henrichsen, Peter (, 2011)[More information][Less information]
Abstract: Modern hearing aids use a variety of advanced digital signal processing methods in order to improve speech intelligibility. These methods are based on knowledge about the acoustics outside the ear as well as psychoacoustics. We present a novel observation based on the fact that acoustic prominence is not equal to information prominence for time intervals at the syllabic and sub-syllabic levels. The idea is that speech elements with a high degree of information can be robustly identified based on basic acoustic properties. We evaluated the correlation of (information rich) content words in the DanPASS corpus with fundamental frequency (F0) and spectral tilt across four frequency bands. Our results show a correlation of certain band-level differences and the presence of content words. Similarly, but to a lesser extent, a correlation between F0 and the presence of content words was found. The principle described here has the potential to improve the “information-to-noise” ratio in hearing aids. In addition, this concept may also be applicable in automatic speech recognition systems. URI: http://hdl.handle.net/10398/8411 Files in this item: 1
Peter_Juel_Henrichsen_ISAAR2011.pdf (296.9Kb) -
How knowledge workers act as amateurs when using information at workConstantiou, Ioanna; Madsen, Sabine; Papazafeiropoulou, Anastasia (, 2011)[More information][Less information]
Abstract: The proliferation of Internet technologies in the workspace provides tremendous possibilities for knowledge workers to access vast amounts of information from a large number of sources. The information abundance offers new opportunities which empower the knowledge worker but at the same time may create information overload. This study explores academics’ information management practices, by applying a theoretical framework build on three theoretical perspectives. These involve mindfulness, sense-making, and decision-making heuristics. The theoretical framework is used to analyse diary data about three tasks: email management, communication with colleagues, and information search. Our findings show that the knowledge workers have developed their own relatively simple but seemingly suitable practices for dealing with information overload and being empowered from the abundant information available to them. The relative amateurism and professionalism of the participants are discussed and limitations of this study as well as areas for future research are delineated. URI: http://hdl.handle.net/10398/8524 Files in this item: 1
Constantiou_2011_3.pdf (112.8Kb) -
Lessons learned from testing a prototype combining talent development and leadership innovation in a Scandinavian hospital settingIngerslev, Karen; Bjørn, Kasper; Johansen, Jørgen (, 2012)[More information][Less information]
Abstract: This paper addresses the potential clash between the “non-failure” culture of the hospital and the “fail-fast-forward” approach of innovation by sharing and analysing narratives from a field study of innovation processes. The case is a large university hospital in Scandinavia and the health care sector in general is outlined as context of the challenges addressed by the innovation processes. The narratives fall into three overlapping categories; the product, the process and the culture of innovation. Regarding the product of innovation, we outline the lessons learned about tensions created by ambitions of radical innovation in a public sector context, challenged by the idea of small-scale experiments and the participant’s feelings of inferiority. As for the process of innovation: we share the lessons learned about how linear and non-linear thinking affects the process of innovation. Addressing the culture of innovation, we discuss the lessons learned from working with a prototype testing approach in a system characterized by an evidence-based non-failure culture. Finally we summarize the lessons learned and share concluding perspectives. URI: http://hdl.handle.net/10398/8647 Files in this item: 1
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The Case of the Executive Master of Public Governance Program in Copenhagen, Denmark: A co-operation between University of Copenhagen and Copenhagen Business SchoolGreve, Carsten (Frederiksberg, 2011)[More information][Less information]
Abstract: This paper gives an introduction to the Executive Master of Public Governance degree program in Copenhagen, Denmark – a joint effort by University of Copenhagen and Copenhagen Business School aided by Aalborg University. The degree program itself began its first intake of executive students in August 2009. The average age of participants is 45 years. By the summer of 2011, the Copenhagen MPG program had enrolled 500+ public managers from Denmark as executive master students. In order to understand the context of the program, the paper gives an introduction to the background of the establishment of the program which was a result of a government reform – the Quality Reform – agreed and also funded partly by the Danish Parliament in 2008. The second part of the paper describes the organization and purpose of the program. The third part presents the content of the degree program. The paper ends by pointing to some preliminary lessons learned and future directions for the program. URI: http://hdl.handle.net/10398/8571 Files in this item: 1
Greve_2011_a.pdf (170.8Kb) -
Strategies, Business Models, and Management ModelAndersen, Kim Normann; Medaglia, Rony (Frederiksberg, 2009)[More information][Less information]
Abstract: European Commission funded research is driven by the objective of integrating excellent research in Europe by using public funding to gain momentum and sustainability. This paper presents the results of an analysis of the management patterns of 20 Networks of Excellence. Our analysis indicates an absence of business management competences in the project consortia and unclear criteria for sustainability. Sustainability strategies appear to be ad hoc driven and orchestrated by the project monitoring events, rather than built in the consortia management structure. The paper advocates for bringing onboard conventional management models along with strategic positioning, business models, and business plans. URI: http://hdl.handle.net/10398/7866 Files in this item: 1
eChallenges_ref_238_doc_5865.pdf (83.04Kb) -
Towards a Research Agenda. 20th Nordic Workshop on Interorganizational Research, Sandberg, Denmark, 16th – 18th August 2010Hjerrild Bonde, Christina; Houman Andersen, Poul; Ellegaard, Chris (Frederiksberg, 2010)[More information][Less information]
URI: http://hdl.handle.net/10398/8227 Files in this item: 1
BondeHoumanEllegaardNordic2010.pdf (178.1Kb) -
Cultural Cognition and U.S. Labor RelationsTackney, Charles T.; Sato, Toyoko (Frederiksberg, 2012)[More information][Less information]
Abstract: Our study explores cultural cognition in comparative U.S. – Japan employment relations through interdisciplinary analysis of Japanese Supreme Court regulation of the post-World War II lifetime employment system and the latest data available on Japan's collective bargaining-based approach to employee participation in managerial prerogative. The comparative social policy aim is to examine and account for observed employment relations variance in the U.S. and Japan, given their similar labor legislation. Japan’s Supreme Court recognizes lifetime employment as an institutionalized practice and we report all 236 references to the term “lifetime employment” in Japanese case law: 178 regional cases, 43 regional superior cases, and 15 Supreme Court cases. Quantitative analysis of Supreme Court cases contextualizes these references in post-World War II history; qualitative analysis focuses on the Court's discourse. Causally related to this recognition, management councils (a form of employee participation in managerial prerogative) are also a defining feature of Japanese employment relations at the enterprise level. Despite unionization rate declines in both nations, the persistence of Japan's participatory employee relations system contrasts sharply with recent U.S. state-based legislative assaults on long-standing collective bargaining, particularly for public sector unions. The concept of cultural cognition, recently deployed in legal studies to account for domestic U.S. risk, public policy and voting preferences, offers theoretical grounds for better understanding of the observed comparative variance in employment practices. We conclude with proposals for organized labor in the U.S. to strengthen prospects for informal network proliferation and employee participation, with the goal of enhancing national competitiveness. URI: http://hdl.handle.net/10398/8613 Files in this item: 1
Tackney_2012_2.pdf (531.3Kb) -
Motivational and Perceptual ChallengesEllegaard, Chris (Frederiksberg, 2009)[More information][Less information]
Abstract: Problems are inevitable in buyer supplier relationships. Purchasing professionals spend considerable time solving operational problems, such as those pertaining to quality and delivery performance. This paper reports on a qualitative study of problem solving processes in three buyer-supplier relationships. These processes are time consuming, costly, and involve a number of actors in both the buying and supplying companies. The theoretical framework that forms the basis for the study is the problem solving model of Lang, Dittrich, and White (1978). The findings show that coordination of problem perceptions and motivation of all involved actors are main challenges for the responsible problem solver. Furthermore, communication plays a vital role to mobilize the involved actors. URI: http://hdl.handle.net/10398/8230 Files in this item: 1
BMM08CEproblemsolving.pdf (73.46Kb) -
Hvorfor og hvordan?Lyck, Lise (Frederiksberg, 2012)[More information][Less information]
Abstract: Turisme regnes som et af verdens største erhverv. UNWTO, der er turismens hovedorganisa-tion globalt har opgjort antal ansatte til 235 mio., dvs. 9,2 % af alle job, og turismens andel af verdens bruttonationalprodukt (BNP) til 9,7 %. Turismen fortsætter med at vokse. Økono-misk krise og finanskrise, askesky mv. har betydet kortvarige afvigelser fra væksttrenden og enkelte ændringer i udviklingen af turismedestination. Europa modtager langt de fleste turister, og turismen er derfor et meget stort erhverv i de fleste EU-lande. Fra Kommissionens side er der nu - siden turisme med Lissabon traktaten er blevet et EU anliggende - pr. 30. juni 2010 udformet et mål om, at EU skal være verdens turismedestination nr. 1 og en politik, der omfatter 21 punkter, se for eksempel Lise Lyck; ”Handlingsplan for Dansk Turisme”. Denne publikation kan købes for 150 kr. ved henvendel-se til ll.tcm@cbs.dk. Publikationen er også fremlagt på dette møde. Dansk turisme har desværre haft betydelige problemer med konkurrenceevnen og har som det eneste EU land gennem en årrække har haft en aftagende markedsandel i udenlandske overnatninger. Det er baggrunden for, at erhvervets aktører og nogle politikere har arbejdet for at erhvervet kan blive konkurrencedygtigt og bidrage mere til at skabe økonomisk vækst, velfærd og arbejdspladser i Danmark. URI: http://hdl.handle.net/10398/8476 Files in this item: 1
LYCK_2012_2.pdf (165.4Kb) -
Lyck, Lise (Frederiksberg, 2012)[More information][Less information]
Abstract: Det er ingen hemmelighed, at turismen i Danmark har svært ved at klare konkurrencen med andre lande på langt de fleste områder inden for både fritids‐ og businessturismen. I den forbindelse skal gøres opmærksom på, at turisme omfatter overnatning, måltider, attraktioner og events, shopping og transport. Den manglende konkurrenceevne har medført tab af markedsandele på de internationale markeder, og især er der kommet en stor ubalance i relation til Tyskland, da antallet af tyske overnatninger i Danmark er faldet voldsomt, mens antallet af danske overnatninger i Tyskland er forøget betydeligt. Dette er et særligt problem for Bornholm, hvor turisme og andre ny erhverv gerne skal skabe indkomst, der kan erstatte/supplere de gamle traditionelle erhverv landbrug og fiskeri, som i adskillige år ikke har kunnet skabe en tilstrækkelig indtjening på Bornholm. En sådan omstillingsproces er vanskelig, og tager tid. Bornholms befolkning er stadig for nedadgående, ca.500 pr år, hvilket er beregnet til en årlig nedgang i indkomst på 5,5 mill. kr (oplyst af Niels Christensen Andersen, Bornholm Regionskommune på Realdania‐konferencen Mulighedernes Land, 15‐11‐2012 ‐ Bornholm modtog 77 mill. kr. over 6 år fra Realdania). Udviklingen er uholdbar, hvorfor Bornholm Regionskommune hele tiden må søge efter ny erhvervsmuligheder og fondsmidler. URI: http://hdl.handle.net/10398/8713 Files in this item: 1
LYCK_2012_6.pdf (105.7Kb) -
A literature review and a suggestion of how to study the issueWestenholz, Ann (, 2012)[More information][Less information]
Abstract: Very little research – if any – has been done to find out what happens to leadership and working live when Chinese companies settle in Denmark. This paper argues that it is worth investigating this topic, as I assume that the numbers of Chinese companies locating themselves in Denmark will increase in the coming years. The aim of the paper is firstly to give an overview of the literature that deals with the development of Chinese companies going abroad, and it is shown that the direct outward investments of China is experiencing a rapid growth. Secondly I like to look at leadership and working lives in China, and the lesson learned from the literature is that leadership and working life in China is diverse and continuously evolving. But some trends may be identified like different institutional regimes and different types of companies. Thirdly I look at leadership and working life in Denmark, and I compare leadership and working life in the two countries showing that there are many differences. These differences may have an impact on the way Chinese companies handle their encounters with ‘strangers’ when they establish themselves abroad, but we do not know if this is happening. I conclude by outlining a way of how to empirically study the interaction between Chinese and Danish managers and employees working together in a Chinese company in Denmark. URI: http://hdl.handle.net/10398/8645 Files in this item: 1