Browsing Conference papers by Title
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Online GPA Data in Lower Secondary SchoolsNormann Andersen, Kim; Zinner Henriksen, Helle; Medaglia, Rony; Hjerrild Carlsen, Mathilde; Sløk, Camilla (Frederiksberg, 2012)[More information][Less information]
Abstract: Despite ten years of direct regulation, our study of Danish lower secondary schools shows that they do not provide online access to the GPA for individual public schools (N=1,592). Using Lipsky’s gate-keeping theory, we investigate the lack of data provision as indicator not only of professionals’ being reluctant to accept imposed standards and control from central level (top-down) but also avoiding demands from parents (and children) on transparency and accountability (bottom-up). The lack of accessibility of grades on the web can thus be seen as a classical gate-keeping mechanism evolving in the age of information society where expectations of end-of-gatekeeping by providing accessibility and transparency using information systems has been outnumbered by classical forces of gate-keeping. URI: http://hdl.handle.net/10398/8593 Files in this item: 1
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Jetzek, Thorhildur; Avital, Michel; Bjørn-Andersen, Niels (Frederiksberg, 2013)[More information][Less information]
Abstract: The exponentially growing production of data enables global connectivity as well as increased openness and sharing, which turn into a powerful force that is changing the global economy and society. Governments around the world have become active participants in this evolution by opening up their data for access and re-use by public and private agents alike. The recent phenomenon of Open Government Data (OGD) has spread around the world, driven by the proposition that opening government data has the ability to generate both economic and social value. However, a review of the academic research and the popular press reveals only sporadic attention given to various aspects with no overarching framework that explains how OGD generates value. We apply a critical realist approach to uncover the generative mechanisms that serve to explain this relationship. First, we present a strategic framework with four archetypical generative mechanisms. The framework outlines the different pathways to value generation and highlights the current tension between the private/public and economic/social domains. Second, we offer a conceptual model that provides a systematic way of articulating and examining further the generation of value from OGD. URI: http://hdl.handle.net/10398/8740 Files in this item: 1
Avital_2.pdf (186.1Kb) -
A study of market research methods and their preceived effectiveness in NPDvan der Hoven, Chris; Michea, Adela; Varnes, Claus Juul; Goffin, Keith (Cranfield, 2013)[More information][Less information]
Abstract: There is a widely held view that a lack of, “…customer understanding,” is one of the main reasons for product failure (Eliashberg et al., 1997, p. 219). This is despite the fact that new product development (NPD) is a crucial business process for many companies. The importance of integrating the voice of the customer (VoC) through market research is well documented (Davis, 1993; Mullins and Sutherland, 1998; Cooper et al., 2002; Flint, 2002; Davilla et al., 2006; Cooper and Edgett, 2008; Cooper and Dreher, 2010; Goffin and Mitchell, 2010). However, not all research methods are well received, for example there are studies that have strongly criticized focus groups, interviews and surveys (e.g. Ulwick, 2002; Goffin et al, 2010; Sandberg, 2002). In particular, a point is made that, “…traditional market research and development approaches proved to be particularly ill-suited to breakthrough products” (Deszca et al, 2010, p613). Therefore, in situations where traditional techniques—interviews and focus groups—are ineffective, the question is which market research techniques are appropriate, particularly for developing breakthrough products? To investigate this, an attempt was made to access the knowledge of market research practitioners from agencies with a reputation for their work on breakthrough NPD. We were surprised to find that this research had not been conducted previously. In order to make it possible for the sample of 24 market research experts identified for this study to share their knowledge, repertory grid technique was used. This psychology based method particularly seeks out tacit knowledge by using indepth interviews. In this case the interviews were conducted with professionals from leading market research agencies in two countries. The resulting data provided two unique insights: they highlighted the attributes of market research methods which made them effective at identifying customers’ needs and they showed how different methods were perceived against these attributes. This article starts with a review of the literature on different methods for conducting market research to identify customer needs. The conclusions from the literature are then used to define the research question. We explain our choice of methodology, including the data collection and analysis approach. Next the key results are presented. Finally, the discussion section identifies the key insights, clarifies the limitations of the research, suggests areas for future research, and draws implications for managers. We conclude that existing research is not aligned with regard to which methods (or combination of methods) are best suited to the various stages of the NPD process. We have set out the challenges and our own intended work in this regard in our section on ‘further research’. Also, the existing literature does not explicitly seek the perceptions of practitioner experts based in market research agencies. This we have started to address, and we acknowledge that further work is required. Although our research in ongoing, it has already yielded the first view of a model of the perceptions of 24 expert market researchers in the UK and Denmark. Based on the explanation of these experts, the model situates a derived set of categories in a manner that reflects the way in which they are inter-linked. We believe that our model begins to deal with the gaps and anomalies in the existing research into VoC methods. URI: http://hdl.handle.net/10398/8747 Files in this item: 1
Adela_Michea.pdf (421.9Kb) -
A strategic management analysisØrberg Jensen, Peter D.; Petersen, Bent (Frederiksberg, 2011)[More information][Less information]
Abstract: In this exploratory study we take a strategic management approach to global sourcing of advanced services. We discuss in which ways conventional sourcing differs from strategic sourcing and what impels firms to aim for the latter (or, prevent them from doing so). Potentially, strategic global sourcing of services has high returns, but is also associated with high risks and needs for organizational changes. Strategic global sourcing may therefore be outside firms’ “comfort zone” – a composite of organizational knowledge transferability, structural inertia, managers’ risk preferences, and – most interesting in a strategic management perspective ‐ their ability to mitigate risks of strategic global sourcing. One important risk reducing measure is internalization of (out)sourced service activities. Many firms instigate global sourcing via conventional offshore outsourcing. However, as the human asset specificity of the outsourcing operation increases, firms are pulled out of their comfort zones and a desire for internalization arises. An illustrative company case gives suggestions as to how, in practice, internalization may be accomplished without losing valuable human assets held by the local service providers. URI: http://hdl.handle.net/10398/8494 Files in this item: 1
oerberg_jensen_petersen_2011.pdf (357.2Kb) -
A strategic management analysis on activity levelØrberg Jensen, Peter D.; Petersen, Bent (Frederiksberg, 2011)[More information][Less information]
Abstract: In this exploratory study we take a strategic management approach to global sourcing of advanced services. We discuss in which ways conventional sourcing differs from strategic sourcing and what impels firms to aim for the latter (or, prevent them from doing so). Potentially, strategic global sourcing of services has high returns, but is also associated with high risks and needs for organizational changes. Strategic global sourcing may therefore be outside firms’ “comfort zone” – a composite of organizational knowledge transferability, structural inertia, managers’ risk preferences, and – most interesting in a strategic management perspective ‐ their ability to mitigate risks of strategic global sourcing. One important risk reducing measure is internalization of (out)sourced service activities. Many firms instigate global sourcing via conventional offshore outsourcing. However, as the human asset specificity of the outsourcing operation increases, firms are pulled out of their comfort zones and a desire for internalization arises. An illustrative company case gives suggestions as to how, in practice, internalization may be accomplished without losing valuable human assets held by the local service providers. URI: http://hdl.handle.net/10398/8487 Files in this item: 1
oerberg_jensen_petersen_2011_2.pdf (352.2Kb) -
Lyck, Lise (Frederiksberg, 2013)[More information][Less information]
Abstract: Greenland is the largest island of the world. It is mostly covered by an ice cap, but with an ice free territory of the same size as the territory of Sweden and 8 times the territory of Denmark. The size of the population in Greenland has been stable since 1970’s and include 56.000 persons. Until Second World War Greenland was an almost closed territory, you had to have a permission to go there, and only few permissions were given. The size of the population at that time was less than 4000. URI: http://hdl.handle.net/10398/8736 Files in this item: 1
Lyck_1.pdf (439.1Kb) -
The Impact of the Global Economic and Financial Crises over Developing Countries' Automobile IndustryWad, Peter (Frederiksberg, 2010)[More information][Less information]
Abstract: In the Global South automobile production evolved behind protectionist walls and was promoted by infant industry policies and outright national automotive projects from the 1950s. In recent decades, many developing countries have liberalized their automotive markets and allowed automobile TNCs to take majority control over joint ventures, transforming domestic automotive industries into foreign controlled sectors while leaving a few national automakers in India, Malaysia and China. Decomposing and reorganizing the national value chain into regional and global automobile value chains OEMs and TNC original equipment suppliers (OESs) have off-shored and outsourced component and parts production to developing countries. Again, local auto suppliers have been acquired or relegated to lower 'tier' positions if not forced out of the market. However, with economic growth and development in the Global South during the 1990s and 2000s automobile sales have boomed, and the automobile sectors in Latin America and Asia have become „brown sunrise‟ industries generating investment, technological upgrading and employment. The present global financial and economic crisis has not profoundly changed this trajectory. The global crisis did not impact automotive markets in developing countries severely, except for automotive exporting countries like Mexico, Thailand and South Africa. Only in 2009 automotive sales and production declined across the board in the Global South, but key markets turned around in the end of the year. Thus, the automobile crisis is a downward business cycle, not a structural crisis of the industry. Companies in the automotive industry responded with traditional crisis management (temporary downsizing, cost reductions, retraining, consolidation, innovation), and governments launched traditional stimuli packages (cash-for-clunkers, tax reductions on smaller and/or cleaner cars etc). Strategic initiatives were taken to improve the competitiveness of the domestic industry (consolidation, liberalization) on the one hand and to transform it from a brown industry to a „greener‟ industry on the other hand (tightening environmental regulations, fuel efficiency and emission standards, subsidizing purchases of smaller and „greener‟ cars, investing in appropriate infrastructure and green technology R&D). Thereby, some developing countries and their surviving local automakers and parts makers are leapfrogging into „clean‟ technology frontiers competing head-to-head with global automakers or partnering with foreign firms in their common endeavor to manufacture green automobiles. URI: http://hdl.handle.net/10398/8180 Files in this item: 1
Wad-Green sunrise or brown.pdf (408.6Kb) -
Accentuated challenges of IT & Operations-based value creationToppenberg, Gustav (Frederiksberg, 2013)[More information][Less information]
Abstract: Technology driven industries have seen fast moving technology changes, higher complexity and reduced product life cycles. These emerging trends present challenges for companies in industries where technology is at the forefront. The extant research deals with ‘low-tech’ industries and majority of findings are not applicable to the high-tech industry; in fact this industry has many additional challenges. In this study, we aim to explore the process of M&A in the high-tech industry by drawing on extant literature and empirical field work. The paper outlines a research project in progress which intends to provide theoretical, empirical and practical contributions in answering the research question: what role does Operations and IT play in creating value in high-tech M&As? The research adds a needed perspective on M&A literature by unveiling unique challenges and opportunities faced by the M&A teams in this sector. The phenomenon is studied from multiple perspectives: integration team, acquiring group and the company being acquired. URI: http://hdl.handle.net/10398/8787 Files in this item: 1
Gustav Toppenberg.pdf (207.8Kb) -
A network management perspectiveSundtoft Hald, Kim; Sigurbjornsson, Tomas (Frederiksberg, 2013)[More information][Less information]
Abstract: The aim of this research is to explore the managerial role of category managers in purchasing. A network management perspective is adopted. A case based research methodology is applied, and three category managers managing a diverse set of component and service categories in a global production firm is observed while providing accounts of their progress and results in meetings. We conclude that the network management classification scheme originally developed by Harland and Knight (2001) and Knight and Harland (2005) is a valuable and fertile theoretical framework for the analysis of the role of the category manager in purchasing. URI: http://hdl.handle.net/10398/8681 Files in this item: 1
Sundtoft.pdf (111.3Kb) -
An Examination of Government Policies and Company Initiatives in Denmark and the UKBrown, Dana; Steen Kundsen, Jette (, 2012)[More information][Less information]
Abstract: The literature explains the link between CSR and domestic institutions in terms of the presence of national institutional complementarities as a key determinant of a company’s CSR initiatives. One set of explanations sees CSR as fitting in with domestic institutional structures as either `substituting’ or ‘mirroring’ government policies. A second set of explanations views CSR as driven by variations in competitive needs across countries, reflecting in particular the degree of international market exposure. Both sets of literature look at the level of CSR in companies from different countries. Focusing on the UK and Denmark we study the link between CSR and domestic institutions by examining the content of both government CSR policies and company CSR initiatives. We find that CSR can be a substitute for government regulation, but in contrast to 2 existing literatures we show that this is more likely in the context of host countries rather than in home countries. URI: http://hdl.handle.net/10398/8434 Files in this item: 1
Brown_Knudsen_2012_2.pdf (348.0Kb) -
A longitudinal study of the adoption of online interactive and social media by luxury fashion brandsHansen, Rina (Turku, 2011)[More information][Less information]
Abstract: Most luxury fashion brands have yet to develop a clear and focused integrated online strategy, as they have struggled with the dilemma of interacting with fans and customers online. We observed how 35 luxury fashion brands utilized social and interactive online technologies since 2006 by formulating a framework for assessing fashion websites and brand controlled social media sites. Our findings illustrate that the observed luxury brands have increased their adoption of social and interactive digital technologies since 2006, and that with the help of Web 2.0 technologies fashion brands can create an immersing and innovative environment online.The findings also have relevance for practitioners, as the developed 8C framework can function as a checklist for fashion brand website creation. URI: http://hdl.handle.net/10398/8528 Files in this item: 1
Rina_Hansen_2011_1.pdf (1.281Mb) -
Bjørn-Andersen, Niels (Oman, 2011)[More information][Less information]
Abstract: IT1 is likely to be as important to the way companies will organize in the future as electricity was to the industrial revolution. IT will revolutionize entire industries and markets. IT will create new types of organizations that will surpass and outsmart traditional organizations. This has been predicted for more than a decade. But now it is happening especially in the music, newspaper and publishing industries, and shall see it even more pronounced in these sectors in the future. But it will not be limited to these industries; it will influence all types of industry and government organizations. Already today, we see many examples of innovative organizational designs, enhancing organizational effectiveness and competitiveness. The paper will briefly discuss the potential of future IT developments, and will proceed to give a short theoretical background for why we see a growth in IT-facilitated new organizational forms. A couple of interesting organizational design will be mentioned, before we proceed to making the argument that any business process in principle may be reengineered, centralized or outsourced in one way or other. Interesting examples will be presented. We suggest that future IT will have such a profound impact on organizational structure going far beyond the traditional ‘virtual organization’ that it calls for a new organizational concept, which we have chosen to label the “Ambient Organization’. URI: http://hdl.handle.net/10398/8428 Files in this item: 1
NB_Andersen.pdf (396.8Kb) -
An Assessment and Possible Ways ForwardSarker, Suprateek; Chatterjee, Sutirtha; Xiao, Xiao (Frederiksberg, 2013)[More information][Less information]
Abstract: This paper seeks to offer an assessment regarding the extent to which we, as IS academics, have been faithful to sociotechnical paradigm, often considered as a fundamental guiding frame for the discipline. As a first step, the paper identifies eight ways in which the technical and the social are featured in the IS literature. Having done so, the paper provides a critical commentary on whether, and in what sense, we have been true to the sociotechnical framework. Finally, the paper offers some ideas for the IS community to reflect on regarding how to move forward with respect to sociotechnical framing of IS research. URI: http://hdl.handle.net/10398/8824 Files in this item: 1
Xiao.pdf (597.5Kb) -
An Ethnography of a Juried Ceramic Art Exhibition in JapanMoeran, Brian (Frederiksberg, 2012)[More information][Less information]
Abstract: This article discusses the social processes among members of a panel of jurors required to award a major prize to one of the submissions to a national ceramics exhibition in Japan. Uniquely based on participant observation-style fieldwork, the article details the voting procedures and (inconclusive) results, before analysing why one particular potter’s submission was selected for the Princess Chichibu Cup. It shows how social relations, rather than aesthetic taste, influenced the final choice, since jury members operated according to an informal pecking order that depended on pre-existing networks and reputations, themselves determined by seniority and age. The fact that judges did not overtly resort to aesthetic criteria when making their evaluations meant that they considered each submission in relation to other submissions, rather than on their own particular merits. They thus ended up comparing ‘incommensurate flaws’, rather than making a selection according to agreed ‘merit’. And yet ‘meritocratic principles’ seem to prevail in the longer term cumulative recognition of potters who are awarded prizes at such exhibitions. URI: http://hdl.handle.net/10398/8510 Files in this item: 1
Brian_Moeran_2012.pdf (266.7Kb) -
Lyck, Lise (Frederiksberg, 2012)[More information][Less information]
Abstract: This article presents core questions and problems related to the role of culture in society, to culture policy and it outlines some instruments, models and practices that can be applied to promote culture. The intention of the article is to function as a platform for discussion of the role of culture in the society and of financing cultural activities. As this is a big field to cover this article intends to only focus on core questions and on outlining drafts for solutions: In other words the purpose of the article is to function as an appetizer and as a driver for discussion of dealing with culture activities in the public and the private sector, looking at it from an EU perspective, national perspective and a regional/local perspective. An additional purpose is to focus on the field seen in relation to economic business cycles with special attention to recession and economic and financial downturn developments. URI: http://hdl.handle.net/10398/8478 Files in this item: 1
Lyck_2012_4.pdf (61.08Kb) -
[More information][Less information]
Abstract: This paper argues that the conceptualization of the human, the computer and the domain of use in competing lines of UX research have problematic similarities and superficial differences. The paper qualitatively analyses concepts and models in five research papers that together represent two influential lines of UX research: aesthetics and temporal UX, and two use situations: using a website and starting to use a smartphone. The results suggest that the two lines of UX research share a focus on users’ evaluative judgments of technology, both focuses on product qualities rather than activity domains, give little details about users, and treat human-computer interaction as perception. The conclusion gives similarities and differences between the approaches to UX. The implications for theory building are indicated. URI: http://hdl.handle.net/10398/8705 Files in this item: 1
Torkil_Clemmensen.pdf (92.43Kb) -
Pre-conference proceedings of the 3rd IFIP TC 13.6 HWID working conferenceClemmensen, Torkil; Abdelnour-Nocera, Jose; Mark Pejtersen, Annelise; Lopes, Arminda; Katre, Dinesh; Campos, Pedro; Ørngreen, Rikke; Copenhagen Business School. CBS; Institut for IT-Ledelse; ITM; Department of IT Management; ITM (Frederiksberg, 2012)[More information][Less information]
Abstract: The committees under IFIP include the Technical Committee TC13 on Human – Computer Interaction within which the work of this volume has been conducted. TC 13 on Human-Computer Interaction has as its aim to encourage theoretical and empirical human science research to promote the design and evaluation of human-oriented ICT. Within TC 13 there are different Working Groups concerned with different aspects of Human-Computer Interaction. The flagship event of TC13 is the bi-annual international conference called INTERACT at which both invited and contributed papers are presented. Contributed papers are rigorously refereed and the rejection rate is high. Publications arising from these TC13 events are published as conference proceedings such as the INTERACT proceedings or as collections of selected and edited papers from working conferences and workshops. See http://www.ifip.org/ for aims and scopes of TC13 and its associated Working Groups URI: http://hdl.handle.net/10398/8600 Files in this item: 1
HWID2012 pre-conference proceedings.pdf (7.148Mb) -
NordiCHI Workshop on Crisis management training: design and use of online worlds, Reykjavik, Iceland, 16 October 2010Clemmensen, Torkil; Ulslev Pedersen, Rasmus (Frederiksberg, 2010)[More information][Less information]
Abstract: Internet- and sensor based ICT systems for climate management in greenhouses presents challenges for the understanding of how technology mediates the interaction between humans and specific work contexts, which is the topic of the field of Human Work Interaction Design (HWID). In this paper, we will analyze and discuss how to combine empirical work analysis with interaction design techniques, with a focus on sensor-based prototypes. The proposed method is action research that will use a combination of theory from usability, work analysis, and prototyping techniques. We wish to investigate possibilities for designing, using and evaluating interactive sensor based prototypes for designing systems, learning key skills, and enhancing current training methods, all of this in a work context. URI: http://hdl.handle.net/10398/8232 Files in this item: 1
Clemmensen__Pedersen_2010.pdf (130.2Kb) -
A case study of a commercial and open source software communityWestenholz, Ann (Boston, 2011)[More information][Less information]
Abstract: This paper builds on a long tradition in the Scandinavian countries for using empirical case studies to analyse the way in which organizations respond to different widespread institutional logics. The paper proposes five organizational responses: resistance to new logics; replacement of an old logic for a new one; co-existence of old and new logics; competition between old and new logics; and finally, hybridization of old and new logics. Following a historical account of how a commercial and open source community has developed, the paper goes on to analyse why this organization responds in a hybridizing way to two widespread institutional logics within software development (i.e. the institutional logic of technology and the institutional logic of capitalism). In the case, the analysis identifies the combination of four elements as influential on the hybridizing process: 1) external inspiration – no external pressures or shocks; 2) organizational members as institutional audience; 3) frames following the logic of appropriateness – not only the logic of consequentiality; and 4) organizational institutional leadership defining hybrid frames. By way of conclusion, the paper discusses the need to transgress macro/structure and micro/actor dimensions, and suggests insights to be gained by combining institutional theory with the Chicago School‟s interactionist‟s approach and performance theory. URI: http://hdl.handle.net/10398/8417 Files in this item: 1
Ann_Westenholz.pdf (294.5Kb) -
Key note présentation at the ESU Conference, 2009, Benevento, Italy, September 8th – 13thHjorth, Daniel (Frederiksberg, 2009)[More information][Less information]