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Abstract:
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This paper presents a review of existing theoretical perspectives and empirical work on strategic
IT outsourcing. By presenting the main findings of various recent studies and elaborating on
current research gaps it conveys a picture of the past research, the present findings and the future
applications of IT outsourcing. Prior research has generated theoretical insights and largely qualitative
evidence on IT outsourcing. While quantitative studies remain sparse, limited to decisionmaking
and performance, there is a lack of quantitative empirical research examining outsourcing
processes more comprehensively. This paper outlines a simple, yet integrative process model and
develops propositions, which serve to integrate and compare theoretical strands, to evaluate existing
empirical research and to stimulate new avenues of empirical research. |
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