Strategic Posture and Outsourcing

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Strategic Posture and Outsourcing

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Title: Strategic Posture and Outsourcing
The case of the US express delivery industry
Author: Mahnke, Volker; Overby, Mikkel Lucas; Özcan, Serden
Abstract: IT-enabled innovations are of increasing importance for competitive success in a range to develop associated competencies - in-house and/or through outsourcing - consequential for creating and sustaining competitive advantage. Against the backdrop of the importance of IT-enabled innovation, the key concern of this chapter is to address the crucial question: How do capability development strategies differ between first-movers and late entrants in IT-enabled services. We develop theory based on three explorative case studies – FedEx, UPS and DHL. An analysis of the three companies reveals that governance choices are influenced by a company’s attempts to create, imitate, and/or leapfrog IT-enabled innovation in varying technological regimes. of industries including express delivery services. How companies choose associated competences - in-house and/or through outsourcing - is conseqcreating and sustaining competitive advantage. Against the backdrop of the of IT-enabled innovation, the key concern of this chapter is to address
URI: http://hdl.handle.net/10398/6499
Date: 2004-11-23

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