Knowledge retrieval processes in multinational consulting firms


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Knowledge retrieval processes in multinational consulting firms

Vis færre oplysninger Gammelgaard, Jens en_US Ritter, Thomas en_US 2009-02-04T10:24:00Z 2009-02-04T10:24:00Z 2003-11-13T00:00:00Z en_US
dc.description.abstract Previous discussions of knowledge transfers within multinational corporations (MNC’s) tended to focus on the process as an isolated phenomenon, and the factors that impede these transfers. Less attention has been given to the identification and personal codification processes of knowledge prior to transfer. A model for understanding how knowledge is retrieved in MNC’s is proposed in this paper, with a specific focus on the retrieval of information located in information technology (IT) systems. The model is derived from (1) a critical examination of knowledge management theory, and (2) the empirical research results gathered from Computer Sciences Corporation (CSC). Our survey of CSC reveals that the company is able to overcome the problem of identifying valuable knowledge in a geographical dispersed organization by establishing virtual communities of practice via its portal system. Virtual communities of practice are seen as a combination of the codification and the personalization strategies in this paper. en_US
dc.format.extent 22 s. en_US
dc.language eng en_US
dc.relation.ispartofseries Working paper;2003-03 en_US
dc.subject.other multinationale selskaber en_US
dc.subject.other videnoverførsel en_US
dc.subject.other videnledelse en_US
dc.title Knowledge retrieval processes in multinational consulting firms en_US
dc.type wp en_US
dc.accessionstatus modt03nov inrumo en_US
dc.contributor.corporation Copenhagen Business School. CBS en_US
dc.contributor.department Institut for International Økonomi og Virksomhedsledelse en_US
dc.contributor.departmentshort INT en_US
dc.contributor.departmentuk Department of International Economics and Management en_US
dc.contributor.departmentukshort INT
dc.idnumber x656315589 en_US København en_US
dc.publisher.year 2003 en_US

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