Browsing Working Papers (INF) by Title
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how to make KM survive in adverse economic circumstances?Mahnke, Volker; Venzin, Markus (København, 2003)[More information][Less information]
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Clemmensen, Torkil (København, 2008)[More information][Less information]
Abstract: This is a collection of talks on usability and culture with prominent researchers and practitioners on the Indian interaction design and usability scene: Apala Chavan, Anirudha Joshi, Dinesh Katre, Devashish Pandya, Sammeer Chabukswar, and Pradeep Yammiyavar. I did these talks because for several years I have been the coordinator of a cross cultural research project in India, China and Denmark that aims at investigating the impact of culture on the results of established methods of usability testing. During these years I gradually have come to realize the need for letting the prominent researchers and practitioners in the Indian software industry and university world speak about the big questions in the field. Without this grand context, it is in fact impossible to understand what research experiments will tell us about interaction design and usability in India and abroad. Therefore I first give an introduction to cultural usability and then present the six talks. URI: http://hdl.handle.net/10398/6445 Files in this item: 1
02-2008.pdf (597.9Kb) -
a study of how organisational identity influences the strategy-making processKjærgaard, Annemette (København, 2004)[More information][Less information]
Abstract: Organisations have to deal with increasingly complex and turbulent environments, which demand that they continuously change and adapt to new circumstances or challenges. One way for organisations to cope with these challenges is to manage the strategy-making process in order to ensure that a continuous stream of new ideas and initiatives create new opportunities and ensure that the company stays viable by adapting to new internal and external challenges. This has been pursued in studies of strategy formation (Mintzberg, 1978), strategic change (Pettigrew, 1988) and internal corporate venturing (Burgelman, 1983b, 2002) and is still a central issue in the strategic management discourse. It is generally acknowledged that continuous change is important for organisations’ survival in a changing world. On the other hand the need for stability and continuity in form of a clear and strong corporate identity is also acknowledged to be critical for organisational success (Collins & Porras, 1994). Where the organisational identity works to ensure consistency in the company’s strategic action, the strategy making process works to renew the current concept of strategy (Burgelman, 1983b). Organisations thus face a dilemma when they engage in strategy-making to reconcile the perpetual tension between continuity and change (Burgelman, 2002). This challenge is far from new and has been discussed as e.g. the balance between exploration and exploitation (March, 1991). This article attempts to answer the question of how organisational actors’ perception of organisational identity influences the strategy-making process during organisational change. The study adopts an evolutionary approach to the unfolding of the strategy-making process, using the variation-selection-retention framework of cultural evolutionary theory (Aldrich, 1999; Campbell, 1969; Weick, 1979), which has been applied to the strategy-making process by Burgelman in several of his works (Burgelman, 1983a, 1983b, 1991, 2002, 2003). URI: http://hdl.handle.net/10398/6497 Files in this item: 1
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Vendelø, Morten Thanning (København, 2002)[More information][Less information]
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An HCI Study with the Lundbeck InstituteØrngreen, Rikke N.; Nielsen, Janni; Levinsen, Karin; Stanley Christensen, Elise; Mortensen, Ole E. (København, 2004)[More information][Less information]
Abstract: This working paper presents the first results of a close collaboration between the HCI-Research Group, at the Department of Informatics, CBS and the Lundbeck Institute.This report contains the resulting descriptions of analyses, investigations and evaluations carried out in the pre-phase. The working paper is written considering both the current and future context of the Lundbeck Institute and what we (in the HCI Research Group) know and need to know more about with respect to the future users of the e-learning activities. Another of our concern has been to investigate the Lundbeck Institute current activities and raise questions that the Institute needs to consider when contemplating a relatively large e-learning project. However, we find that the concepts investigated and the processes we have been through have a general relevance. We are thus grateful to the Lundbeck Institute for allowing publication of these pre-phase results. URI: http://hdl.handle.net/10398/6450 Files in this item: 1
03-2004-7.pdf (1.530Mb) -
Mahnke, Volker; Venzin, Markus (København, 2004)[More information][Less information]
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Elkjær, Bente (København, 2000)[More information][Less information]
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The influence of technological regimes and strategic posturesMahnke, Volker; Overby, Mikkel Lucas; Özcan, Serden (København, 2004)[More information][Less information]
Abstract: IT-enabled innovations are of increasing importance for competitive success in most sectors today. This paper offers a novel theoretical and empirically illustrated explanation of why IT-outsourcing strategies differ between innovative first-movers, fast followers and late entrants. In particular, an analysis of three companies in the financial sector - Charles Schwab, Fidelity Investment, and Merrill Lynch - reveals that governance choices influence a company’s ap-propriable learning curve advantage to slow down or speed up adoption and imitation of IT-enabled innovation. Moreover, we discuss the implications of governance choices in techno-logical environments characterised by either accumulation or disruption. Keywords: IT-enabled innovation, outsourcing, technological regime, strategic posture, first-mover advantages, financial services, online brokerage URI: http://hdl.handle.net/10398/6488 Files in this item: 1
02-2004.pdf (878.3Kb) -
The Case of Mobile Service ProvidersEngel Nielsen, Lars; Mahnke, Volker (København, 2003)[More information][Less information]
Abstract: Many companies in high technology fields engage with alliance partners to reduce risks, create synergies and learn. While the challenges of managing individual alliances are well documented, little is known on how to manage several R&D alliances simultaneously. Multiple alliance strategies can be observed in several companies engaged in the cross section of telecommunication and mobile technology where increased complexity magnifies managerial challenges. Drawing on modern portfolio theory, this paper offers a model for managing portfolios of R&D alliances. In particular, an analysis of a technology platform leader reveals how companies can reduce several types of risks associated with new technology and gain synergies by engaging in several alliances simultaneously. URI: http://hdl.handle.net/10398/6493 Files in this item: 1
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The case of Mobile CommerceMahnke, Volker; Overby, Mikkel Lucas (København, 2004)[More information][Less information]
Abstract: Many companies in the cross section of telecommunication and mobile technology engage in R&D collaborations to manage uncertainty, create synergies and learn. While the challenges of managing individual collaborations are well documented, little is known on how to systematically manage several R&D collaborations simultaneously. We use modern portfolio theory as an analogy to show how companies active in mobile telecommunication manage risks and create synergies by simultaneously engaging in several inter-firm collaborations. Keywords: Portfolio theory, risk, synergy, R&D collaboration, mobile commerce URI: http://hdl.handle.net/10398/6502 Files in this item: 1
16-2004.pdf (341.8Kb) -
an empirical validation of the HED/UT scaleHeijden, Hans van der; Sangstad Sørensen, Lotte (København, 2002)[More information][Less information]
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mobile decisions aids, task complexity, and decision effectivenessHeijden, Hans van der; Sangstad Sørensen, Lotte (København, 2002)[More information][Less information]
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Understanding and Addressing Workplace Disgruntlement through the Application of Organisational JusticeWillison, Robert (, 2009)[More information][Less information]
Abstract: Within the IS security field, employee computer crime has received increased attention. Indeed, a number of researchers have focused their attention on the behaviour of the ‘insider’, both prior to and during the perpetration. Despite this, there is currently an absence of academic insight into the problem of workplace disgruntlement and how this may motivate employee computer crime. To address this deficiency, this paper draws on a body of knowledge called ‘organisational justice’, which examines how perceptions of fairness are formed. Under this umbrella term are four constructs which relate to different organisational phenomena and influence employees’ fairness perceptions. It is believed that these constructs, entitled distributive, procedural, interactional and informational justice, and the theories which underpin them, can not only assist in understanding, but also in mitigating disgruntlement. To illustrate this, a case of employee computer sabotage is analysed, highlighting which forms of organisational justice occurred, and how they could have been addressed. The discussion section notes how mitigating disgruntlement provides a new area for safeguard implementation, with the final part of the paper discussing the conclusions and potential for future research. URI: http://hdl.handle.net/10398/7759 Files in this item: 1
WP_2009_001.pdf (249.0Kb) -
The Evolution of the Indian IT IndustrySudhanshu, Rai (Frederiksberg, 2010)[More information][Less information]
Abstract: In this article I discuss the Indian outsourcing phenomena and ask the question now what? Using data from the Euro-India project I demonstrate that a small but significant part of the Indian IT entities are moving beyond outsourcing, to co-creation where Innovation and the desire to create new markets is the key driver. This does not imply that outsourcing will disappear but it does mean that firms will engage in globalization using innovative mix of business models and technical platforms. We discuss the implication of this slow transformation to co-creation of innovation for the global outsourcing industry. The key thesis of this paper is to discuss co-creation as a form of innovation and how such a form of innovation is likely to bring Indian companies rich dividends. URI: http://hdl.handle.net/10398/8262 Files in this item: 1
Sudhanshu_Working Paper 7.pdf (69.65Kb) -
Heijden, Hans van der; Sangsted Sørensen, Lotte (København, 2003)[More information][Less information]
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Beyond the Business CaseHolck, Jesper; Kühn Pedersen, Mogens; Holm Larsen, Michael (København, 2005)[More information][Less information]
Abstract: Lately we have seen a growing interest from both public and private organisations to adopt Open Source Software (OSS), not only for a few, specific applications but also on a more general level throughout the organisation. As a consequence, the organisations’ decisions on adoption of OSS are becoming increasingly more important and complex. We present three perspectives organisations can employ in their decisions: seeing OSS acquisition as a business case, as COTS acquisition, and as architectural change within a governance framework. We present case studies of decisions on OSS adoption, and categorise the decision criteria we have found. Our results indicate that for large-scale adoption of OSS, focus will be on architectural considerations: enterprise-wide architectures will at first be a barrier, but in the long term OSS’s support of open standards can be a major enabler for OSS adoption. In contrast, in smaller organisations and in small-scale adoption of OSS, the cheap price of OSS is a major enabler, as it provides a good opportunity for experiments and short-term economic benefits. For small organisations these experiments can lead to development of a common IT-architecture, and in larger organisations OSS can be adopted in niche-areas, without significantly violating an existing IT-architecture. Keywords: open source, COTS, IT architecture, governance URI: http://hdl.handle.net/10398/6471 Files in this item: 1
07_2005.pdf (167.0Kb) -
Implications for the Government PolicyKühn Pedersen, Mogens; Fomin, Vladislav V. (København, 2006)[More information][Less information]
Abstract: Literature review URI: http://hdl.handle.net/10398/6489 Files in this item: 1
08_2006.pdf (227.2Kb) -
Considering systems risk from the offender’s perspectiveWillison, Robert; Backhouse, James (København, 2005)[More information][Less information]
Abstract: Systems risk refers to the likelihood that an IS is inadequately guarded against certain types of damage or loss. While risks are posed by acts of God, hackers and viruses, consideration should also be given to the ‘insider’ threat of dishonest employees, intent on undertaking some form of computer abuse. Against this backdrop, a number of researchers have addressed the extent to which security managers are cognizant of the very nature of systems risk. In particular, they note how security practitioners’ knowledge of local threats, which form part of such risk, is often fragmented. This contributes to situations where risk reducing efforts are often less than effective. Security efforts are further complicated given that the task of managing systems risk requires input from a number of departments including, for example, HR, compliance, IS/IT and physical security. In a bid to complement existing research, but also offer a fresh perspective, this paper addresses systems risk from the offender’s perspective. If systems risk entails the likelihood that an IS is inadequately protected, this text considers those conditions, within the organisational context, which offer a criminal opportunity for the offender. To achieve this goal a model known as the ‘Crime Specific Opportunity Structure’ is advanced. Focussing on the opportunities for computer abuse, the model addresses the nature of such opportunities with regards to the organisational context and the threats posed by rogue employees. Drawing on a number of criminological theories, it is believed the model may help inform managers about local threats and, by so doing, enhance safeguard implementation. URI: http://hdl.handle.net/10398/6453 Files in this item: 1
10_2005.pdf (413.3Kb) -
reducing employee computer crime through Situational Crime PreventionWillison, Robert; Siponen, Mikko (København, 2006)[More information][Less information]
Abstract: Employee computer crime represents a substantial threat for organisations. Yet information security researchers and practitioners currently lack a clear understanding of how these crimes are perpetrated, which, as a consequence, hinders security efforts. We argue that recent developments in criminology can assist in addressing the insider threat. More specifically, we demonstrate how an approach, entitled Situational Crime Prevention, can not only enhance an understanding of employee computer crime, but also strengthen security practices which are designed to address this problem. URI: http://hdl.handle.net/10398/6456 Files in this item: 1
11_2006.pdf (167.9Kb) -
Clemmensen, Torkil; Roese, Kerstin (, 2009)[More information][Less information]
Abstract: In this paper, we analyze the concept of human-computer interaction in cultural and national contexts. Building and extending upon the framework for understanding research in usability and culture by Honold [3], we give an overview of publications in culture and HCI between 1998 and 2008, with a narrow focus on high-level journal publications only. The purpose is to review current practice in how cultural HCI issues are studied, and to analyse problems with the measures and interpretation of this studies. We find that Hofstede’s cultural dimensions has been the dominating model of culture, participants have been picked because they could speak English, and most studies have been large scale quantitative studies. In order to balance this situation, we recommend that more researchers and practitioners do qualitative, empirical work studies. URI: http://hdl.handle.net/10398/7948 Files in this item: 1
WP_2009_003.pdf (415.2Kb)