Knowledge Sharing in Knowledge-Intensive Firms


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Knowledge Sharing in Knowledge-Intensive Firms

Show simple item record Gupta, Akshey en_US Michailova, Snejina en_US 2009-02-04T10:26:44Z 2009-02-04T10:26:44Z 2005-01-03T00:00:00Z en_US
dc.identifier.isbn 8791506271 en_US
dc.description.abstract This paper is a study of the knowledge-sharing difficulties experienced by three departments in a knowledge-intensive firm. The case organization is a global consulting firm that has been on the forefront of knowledge management and has won several knowledge management related international acclaims. Our analysis shows that there are strong disincentives in place for departments to share knowledge. We found that the nature of the businesses of the departments was very different and so were their knowledge requirements and their preferred ways to seek knowledge. Additionally, confidentiality agreements with clients and lack of cross-departmental interaction inhibited knowledge sharing outside departmental boundaries. Contrary to the common belief in the organization, we found that one single IT system could not satisfy the contextspecific knowledge-sharing needs of the different departments. We suggest that some very recent breakthrough technologies could be applied to facilitate cross-departmental knowledge sharing provided they are implemented at the strategic organizational level. en_US
dc.format.extent 28 s. en_US
dc.language eng en_US
dc.relation.ispartofseries Working paper;2004-012 en_US
dc.subject.other kep en_US
dc.title Knowledge Sharing in Knowledge-Intensive Firms en_US
dc.type wp en_US
dc.accessionstatus modt05jan03 miel en_US
dc.contributor.corporation Copenhagen Business School. CBS en_US
dc.contributor.department Institut for International Økonomi og Virksomhedsledelse en_US
dc.contributor.departmentshort CKG en_US
dc.contributor.departmentuk Department of International Economics and Management en_US
dc.contributor.departmentukshort INT en_US
dc.idnumber 8791506271 en_US København en_US
dc.publisher.year 2004 en_US
dc.title.subtitle Opportuniites and Limitations of Knowledge Codification en_US

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