The Discourse of all.department e-mails

OPEN ARCHIVE

Union Jack
Dannebrog

The Discourse of all.department e-mails

Show full item record

Title: The Discourse of all.department e-mails
a case study
Author: Pogner, Karl-Heinz; Søderberg, Anne-Marie
Abstract: This paper is based on an explorative case study of all.department e-mails that were sent on the Intranet of a Danish university department. Following a social constructionist approach, our analysis assumes that language use shapes relations, identities, and representations. We thus investigate which social relations are expressed and constructed in the e-mail discourse and how the organizational world of the department is represented in the all.department e-mails. Our analyses of the e-mails show that the managerial voices are dominant as well as the perception of e-mail communication as a tool of information transmission. However, a few e-mails sent by employees without specific organizational functions differ significantly from the "managerial" mails. In these mails employee voices articulate a latent and unfulfilled need for a community and a forum for dialogue. The usage of the all.department e-mail communication is also related to the ongoing change of managing university departments in Denmark.
URI: http://hdl.handle.net/10398/7726
Date: 2004-03-08

Creative Commons License This work is licensed under a Creative Commons License.

Files Size Format View
all.email.pdf 182.9Kb PDF View/Open

This item appears in the following Collection(s)

Show full item record