Joint Problem Solving in Buyer-Supplier Relationships

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Joint Problem Solving in Buyer-Supplier Relationships

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dc.contributor.author Ellegaard, Chris
dc.date.accessioned 2010-11-08
dc.date.accessioned 2011-01-05T10:41:32Z
dc.date.available 2011-01-05T10:41:32Z
dc.date.issued 2011-01-05
dc.identifier.uri http://hdl.handle.net/10398/8230
dc.description.abstract Problems are inevitable in buyer supplier relationships. Purchasing professionals spend considerable time solving operational problems, such as those pertaining to quality and delivery performance. This paper reports on a qualitative study of problem solving processes in three buyer-supplier relationships. These processes are time consuming, costly, and involve a number of actors in both the buying and supplying companies. The theoretical framework that forms the basis for the study is the problem solving model of Lang, Dittrich, and White (1978). The findings show that coordination of problem perceptions and motivation of all involved actors are main challenges for the responsible problem solver. Furthermore, communication plays a vital role to mobilize the involved actors. en_US
dc.format.extent 13 en_US
dc.language eng en_US
dc.subject.other Problem solving en_US
dc.subject.other buyer-supplier relationship en_US
dc.subject.other communication en_US
dc.title Joint Problem Solving in Buyer-Supplier Relationships en_US
dc.type cp en_US
dc.accessionstatus modt11jan05 lbjl en_US
dc.contributor.corporation Copenhagen Business School. CBS en_US
dc.contributor.department Institut for Afsætningsøkonomi en_US
dc.contributor.departmentshort AØ; en_US
dc.contributor.departmentuk Department of Marketing en_US
dc.contributor.departmentukshort AØ; en_US
dc.description.notes The 4th International Conference on Business Market Management, 18th-20th of March 2009, Copenhagen
dc.idnumber x656703236 en_US
dc.publisher.city Frederiksberg en_US
dc.publisher.year 2009 en_US
dc.title.subtitle Motivational and Perceptual Challenges en_US


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