Joint Problem Solving in Buyer-Supplier Relationships

Show simple item record

dc.contributor.author	Ellegaard, Chris
dc.date.accessioned	2010-11-08
dc.date.accessioned	2011-01-05T10:41:32Z
dc.date.available	2011-01-05T10:41:32Z
dc.date.issued	2011-01-05
dc.identifier.uri	http://hdl.handle.net/10398/8230
dc.description.abstract	Problems are inevitable in buyer supplier relationships. Purchasing professionals spend considerable time solving operational problems, such as those pertaining to quality and delivery performance. This paper reports on a qualitative study of problem solving processes in three buyer-supplier relationships. These processes are time consuming, costly, and involve a number of actors in both the buying and supplying companies. The theoretical framework that forms the basis for the study is the problem solving model of Lang, Dittrich, and White (1978). The findings show that coordination of problem perceptions and motivation of all involved actors are main challenges for the responsible problem solver. Furthermore, communication plays a vital role to mobilize the involved actors.	en_US
dc.format.extent	13	en_US
dc.language	eng	en_US
dc.subject.other	Problem solving	en_US
dc.subject.other	buyer-supplier relationship	en_US
dc.subject.other	communication	en_US
dc.title	Joint Problem Solving in Buyer-Supplier Relationships	en_US
dc.type	cp	en_US
dc.accessionstatus	modt11jan05 lbjl	en_US
dc.contributor.corporation	Copenhagen Business School. CBS	en_US
dc.contributor.department	Institut for Afsætningsøkonomi	en_US
dc.contributor.departmentshort	AØ;	en_US
dc.contributor.departmentuk	Department of Marketing	en_US
dc.contributor.departmentukshort	AØ;	en_US
dc.description.notes	The 4th International Conference on Business Market Management, 18th-20th of March 2009, Copenhagen
dc.idnumber	x656703236	en_US
dc.publisher.city	Frederiksberg	en_US
dc.publisher.year	2009	en_US
dc.title.subtitle	Motivational and Perceptual Challenges	en_US