Global sourcing of advanced services

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dc.contributor.author	Ørberg Jensen, Peter D.
dc.contributor.author	Petersen, Bent
dc.date.accessioned	2011-11-23
dc.date.accessioned	2012-08-16T11:19:17Z
dc.date.available	2012-08-16T11:19:17Z
dc.date.issued	2012-08-16
dc.identifier.uri	http://hdl.handle.net/10398/8487
dc.description.abstract	In this exploratory study we take a strategic management approach to global sourcing of advanced services. We discuss in which ways conventional sourcing differs from strategic sourcing and what impels firms to aim for the latter (or, prevent them from doing so). Potentially, strategic global sourcing of services has high returns, but is also associated with high risks and needs for organizational changes. Strategic global sourcing may therefore be outside firms’ “comfort zone” – a composite of organizational knowledge transferability, structural inertia, managers’ risk preferences, and – most interesting in a strategic management perspective ‐ their ability to mitigate risks of strategic global sourcing. One important risk reducing measure is internalization of (out)sourced service activities. Many firms instigate global sourcing via conventional offshore outsourcing. However, as the human asset specificity of the outsourcing operation increases, firms are pulled out of their comfort zones and a desire for internalization arises. An illustrative company case gives suggestions as to how, in practice, internalization may be accomplished without losing valuable human assets held by the local service providers.	en_US
dc.format.extent	33	en_US
dc.language	eng	en_US
dc.subject.other	Global sourcing	en_US
dc.subject.other	Services	en_US
dc.subject.other	Strategic management	en_US
dc.subject.other	Comfort zone	en_US
dc.subject.other	Internalization	en_US
dc.title	Global sourcing of advanced services	en_US
dc.type	cp
dc.accessionstatus	modt12aug16 anmn	en_US
dc.contributor.corporation	Copenhagen Business School. CBS	en_US
dc.contributor.department	Institut for Strategi og Globalisering	en_US
dc.contributor.departmentshort	SMG	en_US
dc.contributor.departmentuk	Institut for Strategic Management and Globalization	en_US
dc.contributor.departmentukshort	SMG	en_US
dc.description.notes	Abstract presented at Strategic Management Society 31st Annual Conference 2011, 6.-9. November 2011, Miami, USA	en_US
dc.idnumber	x656316763	en_US
dc.publisher.city	Frederiksberg	en_US
dc.publisher.year	2011	en_US
dc.title.subtitle	A strategic management analysis on activity level	en_US