Global sourcing of advanced services


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Global sourcing of advanced services

Vis færre oplysninger Ørberg Jensen, Peter D. Petersen, Bent 2011-11-23 2012-08-16T11:19:17Z 2012-08-16T11:19:17Z 2012-08-16
dc.description.abstract In this exploratory study we take a strategic management approach to global sourcing of advanced services. We discuss in which ways conventional sourcing differs from strategic sourcing and what impels firms to aim for the latter (or, prevent them from doing so). Potentially, strategic global sourcing of services has high returns, but is also associated with high risks and needs for organizational changes. Strategic global sourcing may therefore be outside firms’ “comfort zone” – a composite of organizational knowledge transferability, structural inertia, managers’ risk preferences, and – most interesting in a strategic management perspective ‐ their ability to mitigate risks of strategic global sourcing. One important risk reducing measure is internalization of (out)sourced service activities. Many firms instigate global sourcing via conventional offshore outsourcing. However, as the human asset specificity of the outsourcing operation increases, firms are pulled out of their comfort zones and a desire for internalization arises. An illustrative company case gives suggestions as to how, in practice, internalization may be accomplished without losing valuable human assets held by the local service providers. en_US
dc.format.extent 33 en_US
dc.language eng en_US
dc.subject.other Global sourcing en_US
dc.subject.other Services en_US
dc.subject.other Strategic management en_US
dc.subject.other Comfort zone en_US
dc.subject.other Internalization en_US
dc.title Global sourcing of advanced services en_US
dc.type cp
dc.accessionstatus modt12aug16 anmn en_US
dc.contributor.corporation Copenhagen Business School. CBS en_US
dc.contributor.department Institut for Strategi og Globalisering en_US
dc.contributor.departmentshort SMG en_US
dc.contributor.departmentuk Institut for Strategic Management and Globalization en_US
dc.contributor.departmentukshort SMG en_US
dc.description.notes Abstract presented at Strategic Management Society 31st Annual Conference 2011, 6.-9. November 2011, Miami, USA en_US
dc.idnumber x656316763 en_US Frederiksberg en_US
dc.publisher.year 2011 en_US
dc.title.subtitle A strategic management analysis on activity level en_US

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