Global sourcing of advanced services

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Global sourcing of advanced services

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dc.contributor.author Ørberg Jensen, Peter D.
dc.contributor.author Petersen, Bent
dc.date.accessioned 2011-11-24
dc.date.accessioned 2012-08-20T11:06:13Z
dc.date.available 2012-08-20T11:06:13Z
dc.date.issued 2012-08-20
dc.identifier.uri http://hdl.handle.net/10398/8494
dc.description.abstract In this exploratory study we take a strategic management approach to global sourcing of advanced services. We discuss in which ways conventional sourcing differs from strategic sourcing and what impels firms to aim for the latter (or, prevent them from doing so). Potentially, strategic global sourcing of services has high returns, but is also associated with high risks and needs for organizational changes. Strategic global sourcing may therefore be outside firms’ “comfort zone” – a composite of organizational knowledge transferability, structural inertia, managers’ risk preferences, and – most interesting in a strategic management perspective ‐ their ability to mitigate risks of strategic global sourcing. One important risk reducing measure is internalization of (out)sourced service activities. Many firms instigate global sourcing via conventional offshore outsourcing. However, as the human asset specificity of the outsourcing operation increases, firms are pulled out of their comfort zones and a desire for internalization arises. An illustrative company case gives suggestions as to how, in practice, internalization may be accomplished without losing valuable human assets held by the local service providers. en_US
dc.format.extent 32 en_US
dc.language eng en_US
dc.subject.other Global sourcing en_US
dc.subject.other Services en_US
dc.subject.other Strategic management en_US
dc.subject.other Comfort zone en_US
dc.subject.other Internalization en_US
dc.title Global sourcing of advanced services en_US
dc.type cp en_US
dc.accessionstatus modt12aug20 anmn en_US
dc.contributor.corporation Copenhagen Business School. CBS en_US
dc.contributor.department Institut for Strategi og Globalisering en_US
dc.contributor.departmentshort SMG en_US
dc.contributor.departmentuk Institut for Strategic Management and Globalization en_US
dc.contributor.departmentukshort SMG en_US
dc.description.notes Paper presented at the 27th EGOS Colloquium, June 6-9 2011, Göteborg, Sweden en_US
dc.idnumber x656316771 en_US
dc.publisher.city Frederiksberg en_US
dc.publisher.year 2011 en_US
dc.title.subtitle A strategic management analysis en_US


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