Organizing Quality Assurance for Multiple Programs in a Decentralized Organizational Setting

OPEN ARCHIVE

Union Jack
Dannebrog

Organizing Quality Assurance for Multiple Programs in a Decentralized Organizational Setting

Show simple item record

dc.contributor.author Stenvinkel Nilsson, Ole
dc.date.accessioned 2012-09-19
dc.date.accessioned 2012-09-28T10:45:36Z
dc.date.available 2012-09-28T10:45:36Z
dc.date.issued 2012-09-28
dc.identifier.uri http://hdl.handle.net/10398/8517
dc.description.abstract Program QA at Copenhagen Business School (CBS) faces two major challenges; (1) large number of different programs, and (2) decentralized organisation of the program area. CBS has more than 60 programs in the portfolio, each managed by an autonomous Study Board. The paper demonstrates how CBS has addressed these challenges in a quality policy based on two main elements. Standards and Guidelines for day to day quality operations are combined with recurrent 5 year cycle peer reviews of every program. It is demonstrated how optimal use of existing information from various sources can be combined to provide a parsimonious picture of program performance, without putting too much burden on program managers. Both external and internal peer reviewers are used in order to create dialogue, mutual inspiration, increased alignment across programs, and balance between formative development and summative assessment. Early experiences with implementation of the QA system are discussed. en_US
dc.format.extent 9 en_US
dc.language eng en_US
dc.title Organizing Quality Assurance for Multiple Programs in a Decentralized Organizational Setting en_US
dc.type cp en_US
dc.accessionstatus modt12sep28 lbjl en_US
dc.contributor.corporation Copenhagen Business School. CBS en_US
dc.contributor.department Evaluering & akkreditering en_US
dc.contributor.departmentshort EVA en_US
dc.contributor.departmentuk Evaluation & accreditation en_US
dc.contributor.departmentukshort EVA en_US
dc.description.notes Paper presented at the 7th European Quality Assurance Forum. 22 – 24 November 2012, Tallinn University, Estonia. en_US
dc.publisher.city Frederiksberg en_US
dc.publisher.year 2012 en_US
dc.title.subtitle The Case of Copenhagen Business School en_US


Creative Commons License This work is licensed under a Creative Commons License.

Files Size Format View
Stenvinkel_Nielsson_2012_1.pdf 138.9Kb PDF View/Open Konferencepapir

This item appears in the following Collection(s)

Show simple item record