Examining the Determinants of Mobile Location-based Services’ Continuance

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Examining the Determinants of Mobile Location-based Services’ Continuance

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dc.contributor.author Lehrer, Christiane
dc.contributor.author Constantiou, Ioanna
dc.contributor.author Hess, Thomas
dc.date.accessioned 2011-11-25
dc.date.accessioned 2012-10-03T13:59:47Z
dc.date.available 2012-10-03T13:59:47Z
dc.date.issued 2012-10-03
dc.identifier.uri http://hdl.handle.net/10398/8523
dc.description.abstract The continuance of use is an important topic of IS research. However, in the past, many researchers have focused on adoption rather than IS continuance. Studying continuance is of equal importance, because if use does not persist, this may limit the revenues of the provider. This is particularly true for consumer-oriented services, which rely on advertising, or subscription-based revenue models. In this paper, we investigate the determinants of location-based services (LBS) continuance as a relevant case study for the examination of IS continuance generally. A research model is developed and empirically tested through a survey of a representative sample in Germany. The proposed model builds on and extends the Limayem et al. model of IS continuance. Our analysis highlights the importance of habit and emotion in LBS continuance. The results indicate that habit has a stronger predictive power than continuance intentions for LBS continuance and that emotions are an important driver for user satisfaction with LBS. en_US
dc.format.extent 18 en_US
dc.language eng en_US
dc.publisher AIS Electronic Library (AISeL) en_US
dc.subject.other Post-Adoption en_US
dc.subject.other IS Continuance en_US
dc.subject.other Habit en_US
dc.subject.other Emotions en_US
dc.subject.other Location-based services en_US
dc.title Examining the Determinants of Mobile Location-based Services’ Continuance en_US
dc.type cp en_US
dc.accessionstatus m en_US
dc.contributor.corporation Copenhagen Business School. CBS en_US
dc.contributor.department Institut for IT-Ledelse en_US
dc.contributor.departmentshort ITM en_US
dc.contributor.departmentuk Department of IT Management en_US
dc.contributor.departmentukshort ITM en_US
dc.description.notes Paper presented at International Conference on Information Systems (ICIS), 4-7 Dec. 2011. Shanghai, China. en_US
dc.publisher.year 2011 en_US


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