Information management practices

OPEN ARCHIVE

Union Jack
Dannebrog

Information management practices

Vis flere oplysninger

Titel: Information management practices
How knowledge workers act as amateurs when using information at work
Forfatter: Constantiou, Ioanna; Madsen, Sabine; Papazafeiropoulou, Anastasia
Resume: The proliferation of Internet technologies in the workspace provides tremendous possibilities for knowledge workers to access vast amounts of information from a large number of sources. The information abundance offers new opportunities which empower the knowledge worker but at the same time may create information overload. This study explores academics’ information management practices, by applying a theoretical framework build on three theoretical perspectives. These involve mindfulness, sense-making, and decision-making heuristics. The theoretical framework is used to analyse diary data about three tasks: email management, communication with colleagues, and information search. Our findings show that the knowledge workers have developed their own relatively simple but seemingly suitable practices for dealing with information overload and being empowered from the abundant information available to them. The relative amateurism and professionalism of the participants are discussed and limitations of this study as well as areas for future research are delineated.
URI: http://hdl.handle.net/10398/8524
Dato: 2012-10-03
Note: Paper presented at The 27th EGOS Colloquium, 6-9 June, 2011. Göteborg, Sweden.

Creative Commons License This work is licensed under a Creative Commons License.

Filer Størrelse Format Vis
Constantiou_2011_3.pdf 110.2Kb PDF Vis/Åbn konferencepapir

Dette dokument findes i følgende samling(er)

Vis flere oplysninger