Information management practices

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Information management practices

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dc.contributor.author Constantiou, Ioanna
dc.contributor.author Madsen, Sabine
dc.contributor.author Papazafeiropoulou, Anastasia
dc.date.accessioned 2011-11-25
dc.date.accessioned 2012-10-03T14:08:50Z
dc.date.available 2012-10-03T14:08:50Z
dc.date.issued 2012-10-03
dc.identifier.uri http://hdl.handle.net/10398/8524
dc.description.abstract The proliferation of Internet technologies in the workspace provides tremendous possibilities for knowledge workers to access vast amounts of information from a large number of sources. The information abundance offers new opportunities which empower the knowledge worker but at the same time may create information overload. This study explores academics’ information management practices, by applying a theoretical framework build on three theoretical perspectives. These involve mindfulness, sense-making, and decision-making heuristics. The theoretical framework is used to analyse diary data about three tasks: email management, communication with colleagues, and information search. Our findings show that the knowledge workers have developed their own relatively simple but seemingly suitable practices for dealing with information overload and being empowered from the abundant information available to them. The relative amateurism and professionalism of the participants are discussed and limitations of this study as well as areas for future research are delineated. en_US
dc.format.extent 23 en_US
dc.language eng en_US
dc.title Information management practices en_US
dc.type cp en_US
dc.accessionstatus modt12okt03 lbjl en_US
dc.contributor.corporation Copenhagen Business School. CBS en_US
dc.contributor.department Institut for IT-Ledelse en_US
dc.contributor.departmentshort ITM en_US
dc.contributor.departmentuk Department of IT Management en_US
dc.contributor.departmentukshort ITM en_US
dc.description.notes Paper presented at The 27th EGOS Colloquium, 6-9 June, 2011. Göteborg, Sweden. en_US
dc.publisher.year 2011 en_US
dc.title.subtitle How knowledge workers act as amateurs when using information at work en_US


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