Information management practices

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dc.contributor.author	Constantiou, Ioanna
dc.contributor.author	Madsen, Sabine
dc.contributor.author	Papazafeiropoulou, Anastasia
dc.date.accessioned	2011-11-25
dc.date.accessioned	2012-10-03T14:08:50Z
dc.date.available	2012-10-03T14:08:50Z
dc.date.issued	2012-10-03
dc.identifier.uri	http://hdl.handle.net/10398/8524
dc.description.abstract	The proliferation of Internet technologies in the workspace provides tremendous possibilities for knowledge workers to access vast amounts of information from a large number of sources. The information abundance offers new opportunities which empower the knowledge worker but at the same time may create information overload. This study explores academics’ information management practices, by applying a theoretical framework build on three theoretical perspectives. These involve mindfulness, sense-making, and decision-making heuristics. The theoretical framework is used to analyse diary data about three tasks: email management, communication with colleagues, and information search. Our findings show that the knowledge workers have developed their own relatively simple but seemingly suitable practices for dealing with information overload and being empowered from the abundant information available to them. The relative amateurism and professionalism of the participants are discussed and limitations of this study as well as areas for future research are delineated.	en_US
dc.format.extent	23	en_US
dc.language	eng	en_US
dc.title	Information management practices	en_US
dc.type	cp	en_US
dc.accessionstatus	modt12okt03 lbjl	en_US
dc.contributor.corporation	Copenhagen Business School. CBS	en_US
dc.contributor.department	Institut for IT-Ledelse	en_US
dc.contributor.departmentshort	ITM	en_US
dc.contributor.departmentuk	Department of IT Management	en_US
dc.contributor.departmentukshort	ITM	en_US
dc.description.notes	Paper presented at The 27th EGOS Colloquium, 6-9 June, 2011. Göteborg, Sweden.	en_US
dc.publisher.year	2011	en_US
dc.title.subtitle	How knowledge workers act as amateurs when using information at work	en_US