Payment Instrument Characteristics

OPEN ARCHIVE

Union Jack
Dannebrog

Payment Instrument Characteristics

Vis flere oplysninger

Titel: Payment Instrument Characteristics
A Repertory Grid Analysis
Forfatter: Holst, Jacques; Hedmann, Jonas; Kjeldsen, Martin; Tan, Felix B.
Resume: Over the last decade, we have witnessed payment innovations that fundamentally have changed the ways we pay. Payment innovations, such as mobile payments and on-line banking, include characteristics or features that are essential to understand if we want to know how and why payers choose among payment innovations. Using the Repertory Grid technique to explore 15 payers’ perception of six payment instruments, including coins, banknotes, debit cards, credit cards, mobile payments, and on-line banking, we identify 16 payment characteristics. The characteristics aggregate seventy-six unique features. Many of the characteristics and one of the categories are completely novel and unaccounted for in previous works.
URI: http://hdl.handle.net/10398/9190
Dato: 2015-10-06
Note: Paper presented at Twenty-first Americas Conference on Information Systems, Puerto Rico, 2015

Creative Commons License This work is licensed under a Creative Commons License.

Filer Størrelse Format Vis
Holst_Kjeldsen_Payment characteristics.pdf 197.0Kb PDF Vis/Åbn Conference paper

Dette dokument findes i følgende samling(er)

Vis flere oplysninger