Social Innovation in Consumer Protection in Alternative Financial Services

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Social Innovation in Consumer Protection in Alternative Financial Services

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Titel: Social Innovation in Consumer Protection in Alternative Financial Services
Deliverable 6.3 of the project: “Impact of the Third Sector as Social Innovation” (ITSSOIN)
Forfatter: Hyánek, V.; Navrátil, J.; Placier, K.; Akinyi, E. A.; Figueroa, Maria; Alvarez Garcia, B.; Sandres, N.
Resume: As a subject of this study, the growing industry of alternative financial services (AFS) has been selected. Considerably ambivalent phenomenon of AFS can be understood as both representing a socially more embedded and responsible alternative to traditional banking system (during crisis less accessible for lower-income consumers), and as a potentially threatening the same vulnerable social groups. The field of AFS has become very dynamic during the Great Recession; it gained a new momentum in the last decade also thanks to its shift towards online forms of service provision. For further research, the Consumer Protection in AFS through Online Financial Education has been identified as the innovation stream with the highest exploratory potential.
URI: http://hdl.handle.net/10398/9453
Dato: 2017-01-27
Note: Deliverable of the FP-7 project: ITSSOIN (613177)

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