Consumer Rights 2.0

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Consumer Rights 2.0

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dc.contributor.author Reisch, Lucia
dc.contributor.author Büchel, Daniela
dc.date.accessioned 2017-11-27T15:06:21Z
dc.date.available 2017-11-27T15:06:21Z
dc.date.issued 2017-11-27
dc.identifier.issn 2510-0084
dc.identifier.uri http://hdl.handle.net/10398/9554
dc.description.abstract The digitalisation of an ever-increasing number of goods and services is causing an unprecedented and radical shift in consumer lifestyles and habits: The distinction between suppliers and demanders is becoming blurred, and consumers are more and more frequently taking on the role of supplier of those goods or services. Regulatory tasks which were previously the prerogative of the State can now be found as the default settings in algorithms applied by private-sector companies. The Advisory Council for Consumer Affairs (Sachverständigenrat für Verbraucherfragen, SVRV) has set itself the task of investigating whether consumer law as it currently stands is able to meet the requirements of a digital world. For the Advisory Council, “consumer law 2.0” means that it is no longer possible to carry on with business as usual and that consumer law urgently needs an update. This report builds upon external studies which the Advisory Council commissioned in 2016 and upon papers published in its Working Paper Series. It continues a series of reports which the Advisory Council has published on digitalisation in trade, finance, health and crowdfunding, and it prepares the ground for forthcoming reports on digital sovereignty and consumer scoring. The Advisory Council would like to express its particular thanks to Prof Dr Hans-W. Micklitz, who had overall responsibility for this report, to Prof Gesche Joost and Ms Helga Zander- Hayat for their outstanding support, to Ass-Prof Dr Kai Purnhagen, Prof Dr Peter Rott, Prof Dr Gerald Spindler, Ass-Prof Dr Stefan Wahlen and Prof Dr Christiane Wendehorst, who made their expertise available in the context of the external studies, and to the Advisory Council Office, especially Dr Irina Domurath, for providing contextual and administrative assistance in the writing of the report. en_US
dc.format.extent 74 en_US
dc.language eng en_US
dc.publisher Advisory Council for Consumer Affairs at the Federal Ministry of Justice and Consumer Protection en_US
dc.relation.ispartofseries SVRV Veröffentlichungen;
dc.title Consumer Rights 2.0 en_US
dc.type rp en_US
dc.contributor.corporation Copenhagen Business School. CBS en_US
dc.contributor.department Department of Management, Society and Communication en_US
dc.contributor.departmentshort MSC en_US
dc.contributor.departmentuk Department of Management, Society and Communication en_US
dc.contributor.departmentukshort MSC en_US
dc.publisher.city Berlin en_US
dc.publisher.year 2016 en_US
dc.title.subtitle Consumers in the Digital World en_US


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