Department of Informatics (INF) Titler
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Proccedings of the 3rd ACM International Conference on Intercultural Collaboration (ICIS), 19-20 August 2010, Copenhagen, DenmarkClemmensen, Torkil (Frederiksberg, 2010)[Flere oplysninger][Færre oplysninger]
Resume: This paper draws from Frederic Bartlett's notion that aspects of culture may influence the development of science and technology. Combining additional works from Bloor and research from cultural psychology, we discuss several case (historical and contemporary) studies that illustrate how culture and human-computer interaction are interrelated. These results illustrate how usability problems are tied with global cultures. URI: http://hdl.handle.net/10398/8234 Filer i denne post: 1
p219.pdf (411.6Kb) -
Kühn Pedersen, Mogens; Holm Larsen, Michael (København, 2003)[Flere oplysninger][Færre oplysninger]
Resume: In globalizing competitive markets knowledge exchange between business organizations requires incentive mechanisms to ensure tactical purposes while strategic purposes are subject to joint organization and other forms of contractual obligations. Where property of knowledge (e.g. patents and copyrights) and contractbased knowledge exchange do not obtain network effectiveness because of prohibitive transaction costs in reducing uncertainty, we suggest a robust model for peer produced knowledge within a distributed setting. The peer produced knowledge exchange model relies upon a double loop knowledge conversion with symmetric incentives in a network since the production of actor specific knowledge makes any knowledge appropriation by use of property rights by the actors irrelevant. Without property rights in knowledge the actor network generates opportunity for incentive symmetry over a period of time. The model merges specific knowledge with knowledge from other actors into a decision support system specific for each actor in the network in recognition of actor role differences. The article suggests a set of 9 static and 5 dynamic propositions for the model to maintain symmetric incentives between different actor networks. The model is proposed for business networks. URI: http://hdl.handle.net/10398/6487 Filer i denne post: 1
no.13.pdf (3.362Mb) -
an architecture for an integrated airline rostering frameworkDoerner, Karl; Kotsis, Gabriele; Strauss, Christine (København, 2002)[Flere oplysninger][Færre oplysninger]
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Jørgensen, Niels (København, 1999)[Flere oplysninger][Færre oplysninger]
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A new point of view in the IS reference discipline discussionKjærgaard, Annemette; Vendelø, Morten Thanning (København, 2007)[Flere oplysninger][Færre oplysninger]
Resume: Information Systems scholars continuously debate about the nature of the IS discipline. Recently a series of articles have discussed whether the IS field has reached the status of a reference discipline. We address this issue by examining the application of the theory of sensemaking in IS research. Our findings show that the prospects for IS as a reference discipline are not promising. Based on these findings we suggest that IS scholars hallucinate when they a) assume that to become a 'real' academic discipline, IS has to become a reference discipline, and b) believe that IS will become a reference discipline in time. Hence, we describe the IS reference discipline discussion as a misconception, which should be abandoned in the pursuit of a stronger IS discipline. Academic legitimacy, information systems research, reference disciplines, theory application, theory of sensemaking URI: http://hdl.handle.net/10398/6452 Filer i denne post: 1
04_2007.pdf (576.2Kb) -
Madsen, Dorte (, 2010)[Flere oplysninger][Færre oplysninger]
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Fomin, Vladislav V. (København, 2006)[Flere oplysninger][Færre oplysninger]
Resume: Development and advancement of Information Society in on agenda of many nationstates today. As scholars, we can contribute to the effort by attempting to reconcile to the official rhetoric with the real life situations of "netizens". This paper is inspired by the publication of Leonard Jessup and Daniel Robey [2002], in wich the authors use anecdotes to demonstrate what advanced service possibilities are afforded by ubiquitous technology as contrasted to the residue of social behavior.This story illustrates that the succes of establishing Information Society should not be measured by the number of available services to citizens over the wireline and mobile Internet. The ultimate measure for success must be the extent to which poeple are aware about the availability of relevant content and are using the services [Daniel and Wilson, 2003, p.285]. URI: http://hdl.handle.net/10398/6486 Filer i denne post: 1
06_2006.pdf (798.1Kb) -
what do we know and need to know?Mahnke, Volker; Overby, Mikkel Lucas; Vang, Jan (København, 2003)[Flere oplysninger][Færre oplysninger]
Resume: This paper presents a review of existing theoretical perspectives and empirical work on strategic IT outsourcing. By presenting the main findings of various recent studies and elaborating on current research gaps it conveys a picture of the past research, the present findings and the future applications of IT outsourcing. Prior research has generated theoretical insights and largely qualitative evidence on IT outsourcing. While quantitative studies remain sparse, limited to decisionmaking and performance, there is a lack of quantitative empirical research examining outsourcing processes more comprehensively. This paper outlines a simple, yet integrative process model and develops propositions, which serve to integrate and compare theoretical strands, to evaluate existing empirical research and to stimulate new avenues of empirical research. URI: http://hdl.handle.net/10398/6479 Filer i denne post: 1
mahnkeoverbyvang2003cbswp.pdf (352.3Kb) -
The case of the US express delivery industryMahnke, Volker; Overby, Mikkel Lucas; Özcan, Serden (København, 2004)[Flere oplysninger][Færre oplysninger]
Resume: IT-enabled innovations are of increasing importance for competitive success in a range to develop associated competencies - in-house and/or through outsourcing - consequential for creating and sustaining competitive advantage. Against the backdrop of the importance of IT-enabled innovation, the key concern of this chapter is to address the crucial question: How do capability development strategies differ between first-movers and late entrants in IT-enabled services. We develop theory based on three explorative case studies – FedEx, UPS and DHL. An analysis of the three companies reveals that governance choices are influenced by a company’s attempts to create, imitate, and/or leapfrog IT-enabled innovation in varying technological regimes. of industries including express delivery services. How companies choose associated competences - in-house and/or through outsourcing - is conseqcreating and sustaining competitive advantage. Against the backdrop of the of IT-enabled innovation, the key concern of this chapter is to address URI: http://hdl.handle.net/10398/6499 Filer i denne post: 1
18-2004.pdf (538.4Kb) -
Viborg Andersen, Kim (København, 2006)[Flere oplysninger][Færre oplysninger]
Resume: Mere end to tredjedele af statslige styrelser, råd og nævn kommer ikke slutbrugeren i møde på nettet. Med sneglefart og en tilsyneladende modvillighed mod at tage fuldblods digitale løsninger i anvendelse, synes styrelserne, råd og nævn at være opsat på at gøre ydelserne så løntunge som overhovedet muligt. Denne kontroversielle karakteristik kan være forklaringen på de resultater som en undersøgelse fra Handelshøjskolen i København afdækker for digitaliseringen af brugernes adgang til mere end 100 statslige styrelser, råd og nævn. Resultaterne fra undersøgelsen sår alvorlig mistillid til hastigheden og evnen til at udarbejde og gennemføre digital sagsbehandling og digitale løsninger med slutbrugeren i centrum. De eksisterende selvbetjeningsløsninger skriger til himlen om forbedring og nytteværdi for slutbrugerne. En endeløs række pdf-filer, excel-filer, informationer om telefontider og fysiske åbningstider er fortsat det dominerende billede af styrelsernes formåen på nettet. Det markante fravær af fokusering på slutbrugeren gør, at al tanke om at bruge de digitale medier til at løse arbejdskraftproblemet i den offentlige sektor synes at være så langt ude i tidshorisonten, at det nærmer sig fata morgana forestillinger. I stedet er hjemmesiderne for styrelserne, råd og nævn skabt om de marginale, og set fra et slutbrugerperspektiv, betydningsløse løsninger. Hjemmesiderne er halvhjertede løsninger og uden reelle forsøg på at skære den offentlige sektors administrationsforbrug ind til benet. URI: http://hdl.handle.net/10398/6507 Filer i denne post: 1
wp-2006-10.pdf (194.2Kb) -
Ansøgning om støtte fra e-læringspuljenJensen, Anna B.O.; Levinsen, Karin; Nielsen, Janni; Tscherning, C. C.; Yssing, Carsten; Ørngreen, Rikke (København, 2004)[Flere oplysninger][Færre oplysninger]
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Insights from IndiaSudhanshu, Rai (Frederiksberg, 2010)[Flere oplysninger][Færre oplysninger]
Resume: In this paper my endeavor is to explore the meaning and implication of collaberation within a dynamic frame which I refer to a capacity. First I review the collaboration literature from an innovation perspective and then develop a framework that enables me to engage with the data we collected during the Euro-India Innovation Mapping project funded by the European Union under the FP-7 program. The idea is to refine theory and contribute to a better understanding of collaborative as a capacity firms can build creating the environment of collaboration both within and outside. I conclude this paper discussing the new insight on collaborative capacity (CC) of firms and their implications for ICT collaboration and firm innovativness. URI: http://hdl.handle.net/10398/8260 Filer i denne post: 1
Sudhanshu_Working Paper 5.pdf (656.2Kb) -
Insights from the ICT industry in IndiaSudhanshu, Rai (Frederiksberg, 2010)[Flere oplysninger][Færre oplysninger]
Resume: In this paper I discuss innovative potential at a firm level using information system literature and broadening my review to R&D literature as well. This review enables me to develop a theoretical frame of what researchers have indicated to be innovative potential or capacity at the firm level. While the information system literature does refer to a firms innovative potential as a dynamic phenomena, thus the inception of this phenomena is rooted through the R&D literature, which is helpful but in itself has a weakness. In relying on the R&D perspective to explain innovative potential of a firm information system researchers have stuck to the static notion of innovation while talking about innovative potential (IP) as a dynamic process. This paper redresses that imbalance as it tries to formulate a theory of IP that in my opinion better explains IT innovation at the firm level from a dynamic perspective in its conception, operation and instantiation. I conclude this paper with insights on what I call the dynamic IP threshold arguing that being dynamic cannot be seen as a point in time but a threshold existing over time. I then discuss some implications. I suggest that firms need to consider IP as a long term investment not only in human capital but in the way the human capital is allowed to engage with new ideas. I suggest IP can be build using institutional logics that enable openness and collegiality. URI: http://hdl.handle.net/10398/8257 Filer i denne post: 1
Sudhanshu_Working Paper 4.pdf (215.2Kb) -
Willison, Robert (København, 2005)[Flere oplysninger][Færre oplysninger]
Resume: There is currently a paucity of literature focusing on the relationship between the actions of staff members, who perpetrate some form of computer abuse, and the organisational environment in which such actions take place. A greater understanding of such a relationship may complement existing security practices by possibly highlighting new areas for safeguard implementation. To help facilitate a greater understanding of the offender/environment dynamic, this paper assesses the feasibility of applying criminological theory to the IS security context. More specifically, three theories are advanced, which focus on the offender’s behaviour in a criminal setting. Drawing on an account of the Barings Bank collapse, events highlighted in the case study are used to assess whether concepts central to the theories are supported by the data. It is noted that while one of the theories is to be found wanting in terms of conceptual sophistication, the case can be made for the further exploration of applying all three in the IS security context. URI: http://hdl.handle.net/10398/6468 Filer i denne post: 1
04_2005.pdf (97.42Kb) -
Willison, Robert (København, 2006)[Flere oplysninger][Færre oplysninger]
Resume: While hackers and viruses fuel the IS security concerns for organisations, the problems posed by employee computer crime should not be underestimated. Indeed, a growing number of IS security researchers have turned their attention to the ‘insider’ threat. However, to date, there has been a lack of insight into the relationship between the actual behaviour of offenders during the perpetration of computer crime, and the organisational context in which the behaviour takes place. To address this deficiency, this paper advances two criminological theories, which it is argued can be used to examine the stages an offender must go through in order for a crime to be committed. In addition, this paper illustrates how the two theories, entitled the Rational Choice Perspective and Situational Crime Prevention, can be applied to the IS domain, thereby offering a theoretical basis on which to analyse the offender/context relationship during the perpetration of computer crime. By so doing, practitioners may use these insights to inform and enhance the selection of safeguards in a bid to improve prevention programmes. URI: http://hdl.handle.net/10398/6463 Filer i denne post: 1
wp_2006_004.pdf (429.5Kb) -
The Indian Innovative Journey, Reflections and ChallengesSudhanshu, Rai (Frederiksberg, 2010)[Flere oplysninger][Færre oplysninger]
Resume: In this paper I present a framework of innovation and then use the framework on interview data collected to reflect and gain insight on the status of ICT Innovation using India as a case. The central question I pose in this paper is how ICT Innovativeness can be articulated. In this paper I argue that innovativeness is a dynamic concept distinct from notions of R&D, although elements of innovativeness determine the outcome of successful R&D but a successful R&D does not necessarily imply that the is innovative. We make distinction between R&D and innovation, using the distinction we demonstrate how the dynamic nature of innovation needs to be understood distinctly different from R&D, I propose that R&D is a institutional arrangement while innovativness is a contextual phenomena being determined by factors both inside and outside the business entity. I conclude this paper with a framework for understanding the dynamic nature of ICT Innovativeness, I use data from India to reflect on the research question. URI: http://hdl.handle.net/10398/8258 Filer i denne post: 1
Sudhanshu_Working Paper 2.pdf (129.6Kb) -
Holm Larsen, Michael (København, 2005)[Flere oplysninger][Færre oplysninger]
Resume: As deals are becoming more complex, and as technology, and the people supporting it, are becoming key drivers of merger and acquisition processes, planning of information and communication technologies in early stages of the integration process is vital to the realization of benefits of an Merger & Acquisition process. This statement is substantiated through review of literature from academics as well as practitioners, and case exemplifications of the financial service organization, the Nordea Group. Keywords: ICT Integration, Mergers & Acquisitions, Nordea Group. URI: http://hdl.handle.net/10398/6446 Filer i denne post: 1
08_2005.pdf (677.0Kb) -
belyst ved et caseAlmbjerg, Sarah (København, 2003)[Flere oplysninger][Færre oplysninger]
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Vendelø, Morten Thanning (København, 2004)[Flere oplysninger][Færre oplysninger]
Resume: Keywords: Epistemology, field formation, information systems research, paradigms, research fields. URI: http://hdl.handle.net/10398/6496 Filer i denne post: 1
09-2004.pdf (259.4Kb) -
On concurrent usability testingNielsen, Janni; Yssing, Carsten (København, 2004)[Flere oplysninger][Færre oplysninger]
Resume: ABSTRACT Working with usability techniques, with focus on how a given technique enables data capture made us ask the question: What kind of information is it an HCI expert want from the user when conducting a usability test? We answer the question by discussing two techniques both relying on concurrent data. Think Aloud is one of the most frequently used techniques and almost an institution in itself. Eye-tracking is new in usability testing and still at an experimental level in HCI. We reflect critically upon the two obtrusive techniques. We discuss the usability of concurrent data capture, suggesting participatory analysis and retrospective verbalisation as a possible step in usability testing. Keywords Concurrent data, usability test, Think Aloud, Eye-tracking, mind, participatory analysis and retrospective verbalisation URI: http://hdl.handle.net/10398/6465 Filer i denne post: 1
15-2004.pdf (301.1Kb)