Browsing Center for Applied Information and Communication Technology (CAICT) by Title
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Bjørn-Andersen, Niels; Hansen, Rina (Auckland, 2011)[More information][Less information]
Abstract: This is a longitudinal study of the extent to which luxury fashion brands have struggled with the dilemma of on the one hand interacting with fans and customers online, while on the other hand retain the exclusivity, surprise, and innovation hype of the brand. We have developed a framework for assessing websites and social media sites of luxury fashion brands. We applied the framework in three empirical studies in 2006, 2008 and 2010. Our findings show that the observed luxury brands have increased their adoption of social and interactive digital Internet-based technologies since 2006. We also document some of the most interesting uses of Web 2.0 technologies fashion brands for creating an immersing and innovative environment online. While some brands like Burberry has gone „the full Monty‟, others like Prada has not had a functioning web-site since 2007, probably disappointed about their first attempts at „getting their feet wet‟ early on. The findings have theoretical relevance in the shape of the 8C framework, but it should also have relevance for practitioners, as it might function as a checklist for creators and management of fashion brand websites. URI: http://hdl.handle.net/10398/8526 Files in this item: 1
Rina_Hansen_2011_5.pdf (499.5Kb) -
Reference Framework and Research AgendaSchubert, Petra; Adisa, Femi (Koblenz, 2011)[More information][Less information]
Abstract: Cloud Computing is a topic that has gained momentum in the last years. Current studies show that an increasing number of companies is evaluating the promised advantages and considering making use of cloud services. In this paper we investigate the phenomenon of cloud computing and its importance for the operation of ERP systems. We argue that the phenomenon of cloud computing could lead to a decisive change in the way business software is deployed in companies. Our reference framework contains three levels (IaaS, PaaS, SaaS) and clarifies the meaning of public, private and hybrid clouds. The three levels of cloud computing and their impact on ERP systems operation are discussed. From the literature we identify areas for future research and propose a research agenda. URI: http://hdl.handle.net/10398/8443 Files in this item: 1
SchubertAdisa2011.pdf (943.5Kb) -
E-konsultationer og policy udfordringerAndersen, Kim Normann; Medaglia, Rony (Frederiksberg, 2010)[More information][Less information]
Abstract: Næsten hver anden dansker anvender internettet til, at søge efter sundhedsrelateret information, mens det for EU-15 landene kun er godt hver tredje gennemsnit. Hvor det i 2004 var 27 procent, var det i 2009 46 procent der søgte information på nettet, svarende til en vækst på 70%. Brug af nettet til at søge efter sundhedsrelateret information er ikke et ungdomsfænomen eller en krusning i vandoverfladen. Denne rapport peger på at brugen af internettet herunder brugen af sociale netværksteknologier som Facebook, etc. kan lede til yderligere vækst i e-mail konsultationerne, der i 2009 nåede nye højder...... URI: http://hdl.handle.net/10398/8036 Files in this item: 1
CAICT_Com_42010.pdf (621.4Kb) -
Hovedresultater fra undersøgelse i kommuner, regioner og statAndersen, Kim Normann; Vatrapu, Ravi (Frederiksberg, 2010)[More information][Less information]
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Abstract: This paper reports the findings of a research project investigating the utilization and continuous improvement of Enterprise Resource Planning (ERP) systems. Adopting the aspects of a resource management framework and Critical Success Factor research, an initial framework is developed. The framework is developed through a survey of ERP system expert consultants. A number of factors and causalities are identified, including the positive role of use by top management and the role of corporate culture. Two factors were found to have a negative impact on utilization. The first is the unreflective use of ERP system implementation methods, which can ‘kill’ the visions and ideas of implementing ERP systems, while the second is the vanilla implementation strategy. URI: http://hdl.handle.net/10398/8009 Files in this item: 1
CAICT_Com_22010.pdf (1.679Mb) -
Folkeskolernes brug af internettetAndersen, Kim Normann; Medaglia, Rony (Frederiksberg, 2010)[More information][Less information]
Abstract: De danske folkeskolers indsats med anvendelse af internettet til at levere data om karakterer og trivselsmål halter ikke blot bagefter, men er endog meget langt fra målsætninger om åbenhed og gennemsigtighed. Det var ellers et meget klart formuleret krav i Lov om gennemsigtighed og åbenhed i uddannelserne m.v. (vedtaget tilbage i 2002) samt i 360 graders eftersynet af skolerne, der i den netop udkomne rapport bl.a. anbefalede langt stærkere fokus på resultater. En kortlægning af 200 folkeskoler jævnt fordelt på de fem regioner viser, at det stadig i langt overvejende er generel information om skolerne, der dominerer hjemmesiderne, og at folkeskolerne ikke har integreret eksempelvis karaktergennemsnit og andre forbrugerdata på hjemmesiderne. I stedet skal forældre og børn gå via andre informationskanaler for at få data om karakterer for den enkelte skole. Det kan eksempelvis ske via UNI-C eller CEPOS. Ud af de undersøgte 200 folkeskoler er det kun 15% af skolerne, der kommer op på et niveau, hvor de er på omdrejningshøjde med målsætninger om gennemsigtighed og sammenlignelighed via internettet. De øvrige 85% halter så meget bagefter, at undersøgelsen konkluderer, at det er vanskeligt at se loven er internaliseret i den digitale ledelse og kommunikation til brugerne. Der kan være to mulige årsager til dette. Enten er skolerne uvidende om hvordan man lægger informationer op på nettet eller de forsøger bevidst at undgå sammenlignelighed og tilgængelighed. Uanset om det skyldes manglende viden eller modvilje, er resultatet, at danske børn og forældre i praksis er ladt i stikken af skolerne. Der findes flere portaler og online databaser, hvor data for karaktergennemsnit fordelt på fag og klassetrin kan findes. Det er imidlertid kun en lille del af folkeskolerne, der benytter denne mulighed. Mange af de skoler, der linker til data, tager så betydelige forbehold for disse data, at det langt fra stimulerer brugerne til at hente, anvende og vurdere oplysninger om karakterer. URI: http://hdl.handle.net/10398/8158 Files in this item: 1
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Strategies, Business Models, and Management ModelAndersen, Kim Normann; Medaglia, Rony (Frederiksberg, 2009)[More information][Less information]
Abstract: European Commission funded research is driven by the objective of integrating excellent research in Europe by using public funding to gain momentum and sustainability. This paper presents the results of an analysis of the management patterns of 20 Networks of Excellence. Our analysis indicates an absence of business management competences in the project consortia and unclear criteria for sustainability. Sustainability strategies appear to be ad hoc driven and orchestrated by the project monitoring events, rather than built in the consortia management structure. The paper advocates for bringing onboard conventional management models along with strategic positioning, business models, and business plans. URI: http://hdl.handle.net/10398/7866 Files in this item: 1
eChallenges_ref_238_doc_5865.pdf (83.04Kb) -
Frekvens og omkostninger for anvendelse af fysiske og digitale kanalerAndersen, Kim Normann (Frederiksberg, 2011)[More information][Less information]
URI: http://hdl.handle.net/10398/8240 Files in this item: 2
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Abstract: This paper analyzes the 44 papers included in the proceedings of the 5th ICMB conference in Copenhagen 2006. The purpose of the paper was to investigate to what extent the conference fulfilled its objectives which was to compare previous expectations with present realities along the following four areas: (1) business models, (2) the influence of m-business on private and work life, (3) the impact of regulation, and (4) the re-composition of the value network. In the analysis we apply the well-known framework by Lyytinen and Yoo for studying nomadic computing. In addition to this we also classify the papers in relation to type of artifact investigated, application area, and research methodology. The analysis show that the main focus lay on the use and adoption of mobile services – over 60% of the papers address. Few papers address the impact of service on any level of analysis. Business model is a recurring topic in 17 of the papers. There is lack in theorizing of the artifact, e.g. many just study mobile devices, but do not describe what type they study. URI: http://hdl.handle.net/10398/7752 Files in this item: 1
CAICT_2009_02.pdf (257.1Kb) -
Andersen, Kim Normann (Frederiksberg, 2011)[More information][Less information]
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Next Generation Management of Organizational PerformanceKane, Brian (Frederiksberg, 2010)[More information][Less information]
Abstract: Managers must aspire to understand their organization in a way that allows them to take appropriate actions when necessary and to be able to utilize tools which encourage the organization to behave in a desirable way. The field of performance management deals with these objectives and is becoming increasingly pervasive. However, the author’s personal experience and substantial scholarship suggest that performance management is linked to dysfunctional behavior in organizations. Various current explanations for the link between measurement and dysfunction revolve around observability or knowledge of the transformation process, but seem simplistic and inadequate. This work examines measurement as one representational form out of many others, for example text. It is proposed that the representational form used in performance management practice is implicated with dysfunctional behavior. This demands an exploration of the relevant facets of organizational reality which influence the relationship with various representational forms. After a theoretical positioning, the relationship is explored empirically through onsite visits at two Microsoft Corporation locations in Copenhagen and Redmond. Thirty stories of performance management, based on interviews with senior managers, are presented. The stories provide the basis for establishing a rich understanding of organizational reality and the implications of using various representational forms in terms of dysfunctional behavior. These implications lead to a fundamental rethinking of the form and boundaries of performance management theory and practice, and emphasize the need for a multi-paradigmatic approach to performance management, which is presented. URI: http://hdl.handle.net/10398/8015 Files in this item: 1
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Refashioning luxury goods through co-creationWolny, Julia; Hansen, Rina (Geneva, 2011)[More information][Less information]
Abstract: Sustainable fashion in all its guises, has been the preoccupation of many a recent campaign, article, research and initiative. Not only is the industry increasingly aware of the need to cut its environmental impact, but also consumers and consumer organisations are putting pressures on various parts of the supply chain to comply with environmental and ethical practices. Yet, from a management perspective, the economic impact of these demands can lead to conflicting priorities. In particular, the basic marketing concept of product lifecycle indicates the product’s gradual diminishing monetary returns through time. In this paper we will be analysing a case of a refashioning of products that are either obsolete or unsalable and making a commercially viable collection. In 2008 MCM collaborated with the London College of Fashion to reuse, recycle and redesign a number of end-of-line, dated handbags into new objects of desire with a new lifecycle. This case will form a basis of analysing the validity of such a product re-development tactic for other luxury brands. The paper will provides a blueprint for future re-fashioning initiatives by reflecting on the value inherent in the process for both users and firms alike. The paper contributes to the understanding of recycling and sustainable fashion from a theoretical perspective that links together the product lifecycle, co-creation and value creation theories. The main theoretical implication of the work concerns the framing of recycling and refashioning with the context of those linked concepts.According to this contribution, refashioning can enable value creation from obsolete products, especially if a co-design with consumers or users forms part of the proposition. On the managerial side, this study recognisees the economic drivers of business and highlights the commercial, not only environmental and societal benefits of recycling within the luxury sector. The recycled products stand in direct opposition to counterfeiting, which is evident in the uniqueness for refashioned products leading to the development of new objects of desire. URI: http://hdl.handle.net/10398/8525 Files in this item: 1
Rina_Hansen_2011_6.pdf (213.1Kb) -
Effekter og udfordringerAndersen, Kim Normann; Medaglia, Rony (, 2009)[More information][Less information]
Abstract: Staten bruger millioner på rengøring alt mens ældrecentre og ældre i eget hjem er skydeskiven for de arbejdskraftbesparende teknologier. ABT-fondens indsats skønnes at skubbe yderligere til denne digitalisering. Budgetterne i den statslige sektor er ikke påvirket af robotteknologien, mens der eksperimenteres på livet løs i kommunerne. Mens kommunerne således har haft en række pilotforsøg og taget robotteknologien til sig, har de mange statslige styrelser, universiteter og departementer tilsyneladende holdt robotterne i arms længde. Derved har staten ikke blot lidt et ressourcetab, men også mindsket mulige afledte positive innovationsgevinster. URI: http://hdl.handle.net/10398/7787 Files in this item: 1
CAICT_2009_03.pdf (978.3Kb) -
Hedman, Jonas (Frederiksberg, 2010)[More information][Less information]
Abstract: Historically, organizations developed their information systems in-house. Today, a large portion of information systems development is based on acquisition of pre-made information systems, so called commercially off the shelf (COTS) systems. This approach of developing information systems requires new skills and methods supporting the process of evaluating and selecting information systems. This paper presents a method for selecting COTS systems. The method includes the following phases: problem framing, requirements and appraisal, and selection of systems. The idea and distinguishing feature behind the method is that improved understanding of organizational’ ends’ or goals should govern the selection of a COTS system. This can also be expressed as a match or fit between ‘ends’ (e.g. improved organizational effectiveness) and ‘means’ (e.g. implementing COTS systems). This way of approaching the selection of COTS systems as viewing COTS systems as a ‘mean’ to reach organizational ‘ends’ is different from the mainstream view of information systems development, which view information systems development as a problem solving process, and the underlying ontological view in other COTS selection methods, which focus on selection of functionality not reaching organizational ends. URI: http://hdl.handle.net/10398/7999 Files in this item: 1
CAICT_Com_12010.pdf (83.34Kb) -
Real-Time Realistic Social Sharing of Experiences and EnvironmentsVatrapu, Ravi; Suthers, Dan; Joseph, Sam (Frederiksberg, 2009)[More information][Less information]
Abstract: The Shared Experonments system provides interactive services for ubiquitous real-time interactive social sharing of experiences and environments. Designed and implemented for ubiquitous high-speed wireless environments, the Shared Experonments system provides synchronous ways and means for interactive social sharing of erstwhile personal experiences while one or more persons are in remote locations. Example scenarios include sharing of experiences with friends and family while off hiking or trekking, as well as business situations where a remote field worker must collaborate in real time with other field workers or head office. The Shared Experonments system integrates multiple realities and works in a variety of mixed reality modes and interactional settings, and crucially supports deixis from one environment to another. URI: http://hdl.handle.net/10398/7977 Files in this item: 1
2009-CAICT_Com_52009-SE-Paper.pdf (953.4Kb) -
A Single User-Action Solution to Creating, Tagging, Geo-Coding, Archiving, Sharing, and Streaming of Digital Artifacts, Objects, and ContentVatrapu, Ravi; Joseph, Sam (Frederiksberg, 2009)[More information][Less information]
Abstract: The Socio-Spatial History Recorder system provides a one-stop single-user action solution to creating, tagging, geo-coding, archiving, sharing and streaming of digital artifacts. Users of this solution will no longer need to perform intermediary actions to edit, prepare, and publish their digital artifacts to the Internet or their social networks. For example, in the case of digital still images, this system offers a one-click solution to sharing a digital artifact. An user can shoot a picture, geo-code the picture, display the picture in a mapping application, and share it with another user all by one and only one shutter click on the digital still image capturing device. Social sharing rules and rights can be set up in advance or dynamically configured and the digital artifacts can be encrypted if desired or required. Practical uses of this system in the social domain include unobtrusive social sharing of digital artifacts embedded in their rich interactional contexts. Practical uses are also in application domains that require or would benefit from unobtrusive collection of rich ecological data without disrupting and/or interrupting the user's primary activity cycle. URI: http://hdl.handle.net/10398/7974 Files in this item: 1
2009-CAICT_Com_62009-SA-Paper.pdf (618.5Kb) -
Vatrapu, Ravi (Frederiksberg, 2009)[More information][Less information]
URI: http://hdl.handle.net/10398/7976 Files in this item: 1
2009-CAICT_Com_42009-ER-Paper.pdf (698.4Kb) -
A Space Indexed Song Selector, Mapper, and VisualizerVatrapu, Ravi; Joseph, Sam (Frederiksberg, 2009)[More information][Less information]
Abstract: The Songs+Spaces system supports dynamic song selection and visualization based on the digital artifacts associated with a particular location. Songs+Spaces allows the user to select between different channels that filter out sets of digital artifacts associated with their current location. The Songs+Spaces system chooses songs based on user (self or other) preferences, geo-coded photos, videos, text annotations, and graphics associated with a particular place and uses them to provide visual accompaniment on the screen of a personal media player or heads up display. This application makes use of GPS or other location based services, and will run on any device that has access to such services URI: http://hdl.handle.net/10398/7975 Files in this item: 1
2009-CAICT_Com_72009-SS-Paper.pdf (405.6Kb) -
Effekter og styringsmæssige udfordringerAndersen, Kim Normann; Medaglia, Rony (, 2009)[More information][Less information]
Abstract: Denne forskningsrapport er udarbejdet som led i et forstudie af effektmåling og ledelse af sundhedsit. Studiet er gennemført 2008-09 som led i faggruppen ledelse og effektmåling under Sundhedsitnet. Sundhedsitnet er et højteknologisk netværk med deltagere fra private firmaer, vidensinstitutioner og offentlige institutioner. Sundhedsitnet er placeret ved Alexandra Institutet. Mere information om netværkets aktiviteter kan indhentes via http://www.sundhedsitnet.dk/ Effektmåling af sundhedsydelser er et af de mest omdiskuterede og kontroversielle evalueringsfelter. Klinikernes og de sundhedsprofessionelles fokus på sundhedsfaglige vurderinger, menneskelige og langsigtede hensyn står hyppigt i direkte modsætning til administrative og økonomiske prioriteringshensyn. I denne rapport har vi sammenfattet og søgt at finde vej i den jungle af sundhedsfora og konsultationstyper der vokser frem i disse år. Dermed er den et input til den videre afklaring af forskningsagenda indenfor sundhedsit og et direkte input til den styrings- og effektmålingsdiskussion som trænger sig på indenfor dette felt. Rapporten er i tråd med Van de Ven’s nyligt udkomne bog om at foretage engageret forskning, hvor samspillet mellem teori, praksis udfordringer, løsninger og modelopstilling er målestokken for forskningsprocessen og for outputtet af denne (Van de Ven, 2007). Hensigten er ikke at stoppe digitaliseringen af konsultationen, tværtimod. Hensigten er at fremme digitaliseringen så den får endnu mere fart på og bliver en del af den ressourceprioriteringsopgave der er så påtrængende indenfor sundhedssektoren. URI: http://hdl.handle.net/10398/7751 Files in this item: 1
CAICT_2009_01.pdf (164.9Kb) -
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