Browsing Conference papers by Author "Andersen, Torben J."
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Using Updated Information from the FrontlineAndersen, Torben J.; Bresser, Rudi K. F.; Hallin, Carina A. (Frederiksberg, 2016)[More information][Less information]
Abstract: Effective strategy-making in turbulent industries needs current insights that can inform ongoing decisions around adaptive strategic moves. Frontline employees involved in the daily business transactions are the first to see the subtle changes not otherwise observed by top managers. Top management with dominant logics anchored in previous business contexts usually receive updated information from performance reports for prior periods. All the while, we discern a human inclination linked to the position of power where managers subconsciously discard updated information from frontline employees. We present an experiment to investigate these effects and discuss the implications for strategic response capabilities among firms. URI: http://hdl.handle.net/10398/9326 Files in this item: 1
Andersen_Bresser_Hallin_RomeSMS2016.pdf (480.5Kb) -
A New Approach to Strategic ControlHallin, Carina Antonia; Andersen, Torben J.; Foss, Nicolai J.; Tveterås, Sigbjørn (Frederiksberg, 2012)[More information][Less information]
Abstract: Recent advances within the dynamic capabilities view emphasize the “sensing” of employees as an important part of the micro-foundations of dynamic capabilities: By putting in place organizational processes that mobilize and exploit information gathered by individual employees from their operating environment, firms can update insights about performance outcomes and improve strategic decision-making. We test empirically the extent to which firms can ascertain performance outcomes by drawing on employee knowledge. Our empirical setting is the Scandinavian hospitality sector with respondents among frontline service employees. Using a time series approach, we show that employee respondents (collectively) assess medium-term organizational performance better than management and the financial models available to them. URI: http://hdl.handle.net/10398/8506 Files in this item: 1
Hallin.pdf (217.2Kb)
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