Browsing Working Papers (INF) by Title
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The Case of Mobile Service ProvidersEngel Nielsen, Lars; Mahnke, Volker (København, 2003)[More information][Less information]
Abstract: Many companies in high technology fields engage with alliance partners to reduce risks, create synergies and learn. While the challenges of managing individual alliances are well documented, little is known on how to manage several R&D alliances simultaneously. Multiple alliance strategies can be observed in several companies engaged in the cross section of telecommunication and mobile technology where increased complexity magnifies managerial challenges. Drawing on modern portfolio theory, this paper offers a model for managing portfolios of R&D alliances. In particular, an analysis of a technology platform leader reveals how companies can reduce several types of risks associated with new technology and gain synergies by engaging in several alliances simultaneously. URI: http://hdl.handle.net/10398/6493 Files in this item: 1
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The case of Mobile CommerceMahnke, Volker; Overby, Mikkel Lucas (København, 2004)[More information][Less information]
Abstract: Many companies in the cross section of telecommunication and mobile technology engage in R&D collaborations to manage uncertainty, create synergies and learn. While the challenges of managing individual collaborations are well documented, little is known on how to systematically manage several R&D collaborations simultaneously. We use modern portfolio theory as an analogy to show how companies active in mobile telecommunication manage risks and create synergies by simultaneously engaging in several inter-firm collaborations. Keywords: Portfolio theory, risk, synergy, R&D collaboration, mobile commerce URI: http://hdl.handle.net/10398/6502 Files in this item: 1
16-2004.pdf (341.8Kb) -
an empirical validation of the HED/UT scaleHeijden, Hans van der; Sangstad Sørensen, Lotte (København, 2002)[More information][Less information]
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mobile decisions aids, task complexity, and decision effectivenessHeijden, Hans van der; Sangstad Sørensen, Lotte (København, 2002)[More information][Less information]
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Understanding and Addressing Workplace Disgruntlement through the Application of Organisational JusticeWillison, Robert (, 2009)[More information][Less information]
Abstract: Within the IS security field, employee computer crime has received increased attention. Indeed, a number of researchers have focused their attention on the behaviour of the ‘insider’, both prior to and during the perpetration. Despite this, there is currently an absence of academic insight into the problem of workplace disgruntlement and how this may motivate employee computer crime. To address this deficiency, this paper draws on a body of knowledge called ‘organisational justice’, which examines how perceptions of fairness are formed. Under this umbrella term are four constructs which relate to different organisational phenomena and influence employees’ fairness perceptions. It is believed that these constructs, entitled distributive, procedural, interactional and informational justice, and the theories which underpin them, can not only assist in understanding, but also in mitigating disgruntlement. To illustrate this, a case of employee computer sabotage is analysed, highlighting which forms of organisational justice occurred, and how they could have been addressed. The discussion section notes how mitigating disgruntlement provides a new area for safeguard implementation, with the final part of the paper discussing the conclusions and potential for future research. URI: http://hdl.handle.net/10398/7759 Files in this item: 1
WP_2009_001.pdf (249.0Kb) -
The Evolution of the Indian IT IndustrySudhanshu, Rai (Frederiksberg, 2010)[More information][Less information]
Abstract: In this article I discuss the Indian outsourcing phenomena and ask the question now what? Using data from the Euro-India project I demonstrate that a small but significant part of the Indian IT entities are moving beyond outsourcing, to co-creation where Innovation and the desire to create new markets is the key driver. This does not imply that outsourcing will disappear but it does mean that firms will engage in globalization using innovative mix of business models and technical platforms. We discuss the implication of this slow transformation to co-creation of innovation for the global outsourcing industry. The key thesis of this paper is to discuss co-creation as a form of innovation and how such a form of innovation is likely to bring Indian companies rich dividends. URI: http://hdl.handle.net/10398/8262 Files in this item: 1
Sudhanshu_Working Paper 7.pdf (69.65Kb) -
Heijden, Hans van der; Sangsted Sørensen, Lotte (København, 2003)[More information][Less information]
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Beyond the Business CaseHolck, Jesper; Kühn Pedersen, Mogens; Holm Larsen, Michael (København, 2005)[More information][Less information]
Abstract: Lately we have seen a growing interest from both public and private organisations to adopt Open Source Software (OSS), not only for a few, specific applications but also on a more general level throughout the organisation. As a consequence, the organisations’ decisions on adoption of OSS are becoming increasingly more important and complex. We present three perspectives organisations can employ in their decisions: seeing OSS acquisition as a business case, as COTS acquisition, and as architectural change within a governance framework. We present case studies of decisions on OSS adoption, and categorise the decision criteria we have found. Our results indicate that for large-scale adoption of OSS, focus will be on architectural considerations: enterprise-wide architectures will at first be a barrier, but in the long term OSS’s support of open standards can be a major enabler for OSS adoption. In contrast, in smaller organisations and in small-scale adoption of OSS, the cheap price of OSS is a major enabler, as it provides a good opportunity for experiments and short-term economic benefits. For small organisations these experiments can lead to development of a common IT-architecture, and in larger organisations OSS can be adopted in niche-areas, without significantly violating an existing IT-architecture. Keywords: open source, COTS, IT architecture, governance URI: http://hdl.handle.net/10398/6471 Files in this item: 1
07_2005.pdf (167.0Kb) -
Implications for the Government PolicyKühn Pedersen, Mogens; Fomin, Vladislav V. (København, 2006)[More information][Less information]
Abstract: Literature review URI: http://hdl.handle.net/10398/6489 Files in this item: 1
08_2006.pdf (227.2Kb) -
Considering systems risk from the offender’s perspectiveWillison, Robert; Backhouse, James (København, 2005)[More information][Less information]
Abstract: Systems risk refers to the likelihood that an IS is inadequately guarded against certain types of damage or loss. While risks are posed by acts of God, hackers and viruses, consideration should also be given to the ‘insider’ threat of dishonest employees, intent on undertaking some form of computer abuse. Against this backdrop, a number of researchers have addressed the extent to which security managers are cognizant of the very nature of systems risk. In particular, they note how security practitioners’ knowledge of local threats, which form part of such risk, is often fragmented. This contributes to situations where risk reducing efforts are often less than effective. Security efforts are further complicated given that the task of managing systems risk requires input from a number of departments including, for example, HR, compliance, IS/IT and physical security. In a bid to complement existing research, but also offer a fresh perspective, this paper addresses systems risk from the offender’s perspective. If systems risk entails the likelihood that an IS is inadequately protected, this text considers those conditions, within the organisational context, which offer a criminal opportunity for the offender. To achieve this goal a model known as the ‘Crime Specific Opportunity Structure’ is advanced. Focussing on the opportunities for computer abuse, the model addresses the nature of such opportunities with regards to the organisational context and the threats posed by rogue employees. Drawing on a number of criminological theories, it is believed the model may help inform managers about local threats and, by so doing, enhance safeguard implementation. URI: http://hdl.handle.net/10398/6453 Files in this item: 1
10_2005.pdf (413.3Kb) -
reducing employee computer crime through Situational Crime PreventionWillison, Robert; Siponen, Mikko (København, 2006)[More information][Less information]
Abstract: Employee computer crime represents a substantial threat for organisations. Yet information security researchers and practitioners currently lack a clear understanding of how these crimes are perpetrated, which, as a consequence, hinders security efforts. We argue that recent developments in criminology can assist in addressing the insider threat. More specifically, we demonstrate how an approach, entitled Situational Crime Prevention, can not only enhance an understanding of employee computer crime, but also strengthen security practices which are designed to address this problem. URI: http://hdl.handle.net/10398/6456 Files in this item: 1
11_2006.pdf (167.9Kb) -
Clemmensen, Torkil; Roese, Kerstin (, 2009)[More information][Less information]
Abstract: In this paper, we analyze the concept of human-computer interaction in cultural and national contexts. Building and extending upon the framework for understanding research in usability and culture by Honold [3], we give an overview of publications in culture and HCI between 1998 and 2008, with a narrow focus on high-level journal publications only. The purpose is to review current practice in how cultural HCI issues are studied, and to analyse problems with the measures and interpretation of this studies. We find that Hofstede’s cultural dimensions has been the dominating model of culture, participants have been picked because they could speak English, and most studies have been large scale quantitative studies. In order to balance this situation, we recommend that more researchers and practitioners do qualitative, empirical work studies. URI: http://hdl.handle.net/10398/7948 Files in this item: 1
WP_2009_003.pdf (415.2Kb) -
Sammenfatning og perspektiverViborg Andersen, Kim (København, 2006)[More information][Less information]
Abstract: Brugerne af de danske uddannelsesinstitutionernes hjemmesider er slet ikke tilfredse. Bedst på Nettet har gennem de sidste fem år placeret institutionernes hjemmesider nederst, når det kom til både brugervenlighed og kvaliteten af betjeningen. Alligevel viser en helt ny undersøgelse fra CBS, at lederne af de selv samme institutioner endog er meget optimistiske og tilfredse, når de skal evaluere medarbejdernes it-kompetencer og anvendelsen af dem. "Det er et meget tankevækkende paradoks, som undersøgelsen viser, når vi sammenligner den med brugernes hårde dom de sidste 5 år. Noget kunne tyde på, at der er store udfordringer for lederne med at koble brugernes oplevelse af hjemmesiderne og de kompetencer som medarbejderne har sammen. Det entydigt positive billede af it-kompetencerne som vores undersøgelse afdækker kan tolkes positivt; at der er håb forude, men også negativt; at der mangler informationskanaler til lederne, der hjælpe dem med at vurdere, hvordan det står til med medarbejdernes reele it-kompetencer," fastslår professor Kim Viborg Andersen, der er ophavsmand til undersøgelsen. Der har medvirket over 700 ledere fra folkeskolerne, erhvervsskolerne og de videregående uddannelsesinstitutioner i undersøgelsen. URI: http://hdl.handle.net/10398/6472 Files in this item: 1
02_2006.pdf (222.3Kb) -
A Delphi StudySudhanshu, Rai (Frederiksberg, 2010)[More information][Less information]
Abstract: Though this paper is in a very preliminary stage, I use the data gathered using the Delphi process to discuss some policy instruments that could be of use for emerging economies to create an environment of innovation. I acknowledge fiscal instruments to be an important driver but I choose not to focus on fiscal enablers of innovation rather focusing on how the lack of fiscal incentives can help create a sustainable environment for innovation. I use the early Indian experience and contrast it with later fiscal activism shown by the government to illustrate that perhaps the government need to focus on the supply side of knowledge and let the demand for knowledge and innovation be led by the firms at the local level. I argue this strategy to be the most sustainable in the long run. URI: http://hdl.handle.net/10398/8259 Files in this item: 1
Sudhanshu_Working Paper 2.pdf (129.6Kb) -
Tools, techniques and methods for developmentNielsen, Janni; Nielsen, Lene; Jespersen, Mikkel; Smith-Hansen, Ole (København, 2005)[More information][Less information]
Abstract: The project on Personalisation of Self-service Solutions across On-line Platforms (POSS ON-LINE) focuses on users, clients, and self-service solutions. It is based on the understanding that clients and users are different and have different goals, and that self-service takes place in different contexts, on different platforms, and within different applications and this requires development of complementary approaches and solutions. Traditionally the tools used to predict user behaviour build on users leaving traces of their actions. However, new application and developments for existing applications do not gather traces, and new ways of profiling the user is needed. To digitalise e.g. public services such as TOLD & SKAT to meet citizen’s needs is a huge challenge because the user’s context has to be taken into account. As the tracking tools are not sufficiently refined (1,4,14) pushing of information to users with the aim of increasing sales, e.g. AMAZON, still leaves much to be wished for. Despite the fact that the user profile, which the system generates, is continuously updated through user’s interaction with the system (15), e.g. myyahoo.com. Personalised application may both service the client and the user. The system gathers data about the user, which enables the client to push information to the user. Personalisation enables graphic user interface design that is personalised and relevant to the individual user and invites the user to get access to information with less strain. Personalisation of self-service solutions is promising and IT companies are experiencing an increase in the clients’ demands. At the same time the development of solutions moves within a shorter and shorter time span. Hence the process of innovations is paced and there is an increasing need of new ways of looking at the process of development. However, we lack methods to predict user behaviour without having to deal with huge amounts of data and data from both quantitative data as well as life world observations are required. URI: http://hdl.handle.net/10398/6476 Files in this item: 1
02-2005.pdf (301.4Kb) -
Clemmensen, Torkil; Nielsen, Lene (København, 2005)[More information][Less information]
Abstract: Copenhagen Business School is happy to host the 5th Danish Human Computer Interaction Research Symposium. The aim of the symposium is to stimulate interaction between researchers from academia and industry through oral presentations and a keynote presentation. We received 17 paper contributions for the symposium, of which 14 were presented orally in four panel sessions. Previously the symposium has been held at University of Aarhus 2001, University of Copenhagen 2002, Roskilde University Center 2003, Aalborg University 2004. Torkil Clemmensen & Lene Nielsen Copenhagen, November 2005 CONTENT INTRODUCTION DHRS 2005 – CONFERENCE PROGRAM ABOUT THE KEYNOTE SPEAKER EMOTION AS A CONSTRUCT IN HCI Pradeep Yammiyavar DESIGNING GAMES – BALANCING FUN AND SERIOUSNESS Anne Marie Kanstrup & Ellen Christiansen TRAPS & TRIGGERS -DESIGN FOR DISCUSSION Rune Nielsen EARLY EXPERIENCES FROM AN INSPIRATION CARD WORKSHOP Kim Halskov Madsen & Peter Dalsgård FASTTRACK SCROLLING: A FASTER AND MORE SATISFYING SCROLLING INTERFACE FOR WEB BROWSERS Søren Jakobsen USING PERSONAS TO GUIDE ITERATIVE DEVELOPMENT Anders Toxboe "THEN THE PICTURE COMES IN YOUR MIND OF WHAT YOU HAVE SEEN ON TV" – A STUDY OF PERSONAS DESCRIPTIONS AND USE Lene Nielsen DEALING WITH REALITY - IN THEORY Gitte Skou Petersen A NEW IFIP WORKING GROUP – HUMAN WORK INTERACTION DESIGN Rikke Ørngreen, Torkil Clemmensen & Annelise Mark-Pejtersen CLASSIFICATION OF DESCRIPTIONS USED IN SOFTWARE AND INTERACTION DESIGN Georg Strøm OBSTACLES TO DESIGN IN VOLUNTEER BASED ORGANISATIONS Olav W. Bertelsen & Pär-Ola Zander PROCESS MANAGEMENT TOOLS IN HIGHER EDUCATION E-LEARNING – A NEW RESEARCH AREA Karin Tweddell Levinsen FROM HANDICRAFT SCHOOL TO DESIGN UNIVERSITY Eva Brandt THE USE PROJECT: BRIDGING THE GAP BETWEEN USABILITY EVALUATION AND SOFTWARE DEVELOPMENT Als, B., Frøkjær, E., Hornbæk, K. , Høegh, R., Jensen, J., Nørgaard, M., Skov, M., Stage, J. & Uldall-Espersen, T. BRIDGING BETWEEN IT AND THE ILLITERATE WORLD - RETHINKING HCI Janni Nielsen URI: http://hdl.handle.net/10398/6509 Files in this item: 1
12_2005.pdf (1.168Mb) -
Holm Larsen, Michael; Klischewski, Ralf (København, 2003)[More information][Less information]
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[More information][Less information]
Abstract: In this chapter, I will review current approaches to online sociability and present and exemplify a psychological theory, the Social Reality theory, of online sociability. By analyzing sociability in a virtual world based university course, I will present and analyze examples on how to understand the students’ design of the conditions for sociability as communication about cultural symbols, such as avatars and virtual landscapes, and the social reality of perceived groups of people. The analysis results will be used to illustrate different kinds of online sociability: superficial, convivial, and negative sociability. The chapter suggests solutions and recommendations to designers and researchers with a focus on online communities and networked communication. URI: http://hdl.handle.net/10398/6440 Files in this item: 1
07_2006.pdf (1.839Mb) -
Economic and political rationalityZinner Henriksen, Helle; Mahnke, Volker; Meiland Hansen, Jens (København, 2003)[More information][Less information]
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Kühn Pedersen, Mogens; Holm Larsen, Michael (København, 2003)[More information][Less information]
Abstract: In globalizing competitive markets knowledge exchange between business organizations requires incentive mechanisms to ensure tactical purposes while strategic purposes are subject to joint organization and other forms of contractual obligations. Where property of knowledge (e.g. patents and copyrights) and contractbased knowledge exchange do not obtain network effectiveness because of prohibitive transaction costs in reducing uncertainty, we suggest a robust model for peer produced knowledge within a distributed setting. The peer produced knowledge exchange model relies upon a double loop knowledge conversion with symmetric incentives in a network since the production of actor specific knowledge makes any knowledge appropriation by use of property rights by the actors irrelevant. Without property rights in knowledge the actor network generates opportunity for incentive symmetry over a period of time. The model merges specific knowledge with knowledge from other actors into a decision support system specific for each actor in the network in recognition of actor role differences. The article suggests a set of 9 static and 5 dynamic propositions for the model to maintain symmetric incentives between different actor networks. The model is proposed for business networks. URI: http://hdl.handle.net/10398/6487 Files in this item: 1
no.13.pdf (3.362Mb)