Stories Of Professionalization And Social Inclusion In Public Parking Services

OPEN ARCHIVE

Union Jack
Dannebrog

Stories Of Professionalization And Social Inclusion In Public Parking Services

Show full item record

Title: Stories Of Professionalization And Social Inclusion In Public Parking Services
Author: Dahl, Dorte Boesby
Abstract: This paper presents stories from fieldwork among parking patrol officers and managers in a Danish municipal centre. The stories are about the hiring, firing and retention of parking officers. The centre is renowned for management’s active and ambitious work to improve the work environment for parking patrol officers, the quality of parking services and to employ diversity management. As many other types of unskilled work in Denmark, the job as parking patrol officer is a possible entry point to the labour market for people without formal education or people who have been worn out in other occupations. By presenting stories told by parking patrol officers and their managers at Centre for Parking, I wish to contribute to our understanding of the role of the public sector as an employer: the ambitions and limits of the public sector in regard to employing people for unskilled work and the dilemmas that follow. The aim of the paper is to show how these stories shape the simultaneous processes of professionalizing the traditionally unskilled work of parking patrolling and fulfilling a role as a socially inclusive workplace.
URI: http://hdl.handle.net/10398/8604
Date: 2012-12-18
Notes: paper presented at Dilemmas in Human Services. 2011 : 15th International Research Conference, 1-2 Sep., London.

Creative Commons License This work is licensed under a Creative Commons License.

Files Size Format View
Boesby_2011.pdf 28.38Kb PDF View/Open Conference paper

This item appears in the following Collection(s)

Show full item record