The Influence of Relational Competencies on Supply Chain Resilience

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The Influence of Relational Competencies on Supply Chain Resilience

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Title: The Influence of Relational Competencies on Supply Chain Resilience
A Relational View
Author: Wieland, Andreas; Wallenburg, Carl Marcus
Abstract: Purpose: This research explores the resilience domain, which is important in the field of supply chain management; it investigates the effects relational competencies have for resilience and the effect resilience, in turn, has on a supply chain’s customer value. Design/methodology/approach: The research is empirical in nature and employs a confirmatory approach that builds on the relational view as a primary theoretical foundation. It utilizes survey data collected from manufacturing firms from three countries, which is analyzed using structural equation modeling. Findings: It is found that communicative and cooperative relationships have a positive effect on resilience, while integration does not have a significant effect. It is also found that improved resilience, obtained by investing in agility and robustness, enhances a supply chain’s customer value. Practical implications: Some findings contrast the expectations derived from theory. Particularly, practitioners can learn that integration has a limited role in enhancing resilience. Originality/value: The study distinguishes between a proactive and reactive dimension of resilience: robustness and agility. The relational view serves as the theoretical basis to explain the effects between three types of relational competencies (communication, cooperation, and integration) and the above-mentioned two dimensions of resilience.
URI: http://hdl.handle.net/10398/9018
Date: 2014-11-14
Notes: This article is also published in: International Journal of Physical Distribution & Logistics Management, Vol. 43, No. 4, pp. 300-320.

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