Building a Social Newsroom

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Building a Social Newsroom

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Title: Building a Social Newsroom
Visual Analytics for Social Business Intelligence
Author: Zimmerman, Christopher J.; Wessels, Henricus T.W.J.; Vatrapu, Ravi
Abstract: Insufficient data visualization in current social media tools is hampering opportunities to make effective meaning and take decisive action from social data. This paper presents the technical architecture of a prototype tool for Social Business Intelligence (SBI) under development. Adopting an Action Design Research approach, the goal of the ‘Social Newsroom’ is to provide practitioners with user interfaces for leveraging such affordances. The construction of specific interfaces is detailed including monitoring dashboards and insights pillars for visual analytics.
URI: http://hdl.handle.net/10398/9244
Date: 2015-12-14
Notes: Paper presented at the IEEE 19th International Enterprise Distributed Object Computing Workshop (EDOCW), September 21-25, Adelaide, Australia.

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