Capability Development in an Offshoring Context

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Capability Development in an Offshoring Context

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dc.contributor.author Lind, Manya Jaura
dc.date.accessioned 2016-09-30T11:52:36Z
dc.date.available 2016-09-30T11:52:36Z
dc.date.issued 2016-09-30
dc.identifier.isbn 9788793483361
dc.identifier.isbn 9788793483378
dc.identifier.issn 0906-6934
dc.identifier.uri http://hdl.handle.net/10398/9368
dc.description.abstract Capability development can be defined as deliberate firm-level investment involving a search and learning process aimed at modifying or enhancing existing capabilities. Increasingly, firms are relocating advanced services to offshore locations resulting in the challenge of capability development in the offshore unit. Guided by the research question – what drives or impedes capability development in an offshoring context – the purpose of this thesis is to investigate how an idiosyncratic offshoring context affects capability development. The thesis consists of three papers using various datasets and qualitative methods that investigate capability development in an offshoring context. The first paper investigates how capability development takes place for a service-provider firm at the activity level. The second paper examines the transition made by a captive offshore unit, from performing standardized activities to R&D activities. The third paper examines capability development at the cluster level, and examines how spillovers from firms contribute to the emergence and evolution of clusters. Overall, this thesis argues that capability development is a path dependent process, and the offshoring context complicates the identification of capabilities lacking, the resources required to develop these capabilities and the alignment of supporting organizational processes. Captive offshore units and local service providers often perform back-office or standardized tasks that have been disaggregated from the value chain. In these cases, capability development presents a challenge, as firms need to take deliberate actions in order to develop capabilities, and identify the external linkages they must form to aid the capability development process. en_US
dc.format.extent 188 en_US
dc.language eng en_US
dc.relation.ispartofseries PhD Series;36.2016
dc.title Capability Development in an Offshoring Context en_US
dc.type phd en_US
dc.contributor.corporation Copenhagen Business School. CBS en_US
dc.contributor.department Institut for Strategi og Globalisering en_US
dc.contributor.departmentshort SMG en_US
dc.contributor.departmentuk Institut for Strategic Management and Globalization en_US
dc.contributor.departmentukshort SMG en_US
dc.publisher.city Frederiksberg en_US
dc.publisher.year 2016 en_US
dc.title.subtitle How, Why and by Whom en_US


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