The Internationalisation of Service Firms

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The Internationalisation of Service Firms

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dc.contributor.author Blagoeva, Denitsa Hazarbassanova
dc.date.accessioned 2016-09-30T13:49:19Z
dc.date.available 2016-09-30T13:49:19Z
dc.date.issued 2016-09-30
dc.identifier.isbn 9788793483347
dc.identifier.isbn 9788793483354
dc.identifier.issn 0906-6934
dc.identifier.uri http://hdl.handle.net/10398/9369
dc.description.abstract The question the thesis aims at resolving is: How do the value creation logics of firms impact their internationalisation? The overall aim of this PhD project is to explore and test an approach to understanding the internationalisation of service firms, based not on opposing them to manufacturing ones, looking at descriptive service characteristics nor industry effects, but on the way they create value. Why and how are service firms different? and What are the drivers behind their internationalisation? are the questions motivating this PhD project. It explores if the value creation specificities may be universal axes around which all MNCs, both manufacturing and service ones, configure themselves internally and externally across geographic locations. We do not in fact know that services are different from manufacturing - some empirical evidence suggests they are (e.g. Laanti, McDougal and Baume, 2009), some - that they are not (e.g., Terpstra and Yu, 1988). What we do know is that services are very important. They generate roughly 80% of GDP in the United States and the European Union, and the proportion is well over 50% in most countries, industrial and developing alike (International Monetary Fund, the World Bank and OECD, 2014). The attention to internationalisation of services has significantly increased and yet, many questions remain open (e.g. Pla-Barber and Ghauri, 2012). en_US
dc.format.extent 164 en_US
dc.language eng en_US
dc.relation.ispartofseries PhD Series;35.2016
dc.title The Internationalisation of Service Firms en_US
dc.type phd en_US
dc.contributor.corporation Copenhagen Business School. CBS en_US
dc.contributor.department Institut for Strategi og Globalisering en_US
dc.contributor.departmentshort SMG en_US
dc.contributor.departmentuk Institut for Strategic Management and Globalization en_US
dc.contributor.departmentukshort SMG en_US
dc.publisher.city Frederiksberg en_US
dc.publisher.year 2016 en_US
dc.title.subtitle The Impact of Value Creation on the Internationalisation Strategy of Firms en_US


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