Towards a Research Agenda on Digital Platform Disruption

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Towards a Research Agenda on Digital Platform Disruption

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Title: Towards a Research Agenda on Digital Platform Disruption
Author: Kazan, Erol; Tan, Chee-Wee; Lim, Eric T. K.
Abstract: Digital platforms are disruptive IT artifacts, because they facilitate the quick release of innovative platform derivatives from third parties (e.g., apps). This study endeavours to unravel the disruptive potential, caused by distinct designs and configurations of digital platforms on market environments. We postulate that the disruptive potential of digital platforms is determined by the degree of alignment among the business, technology and platform profiles. Furthermore, we argue that the design and configuration of the aforementioned three elements dictates the extent to which open innovation is permitted. To shed light on the disruptive potential of digital platforms, we opted for digital payment platforms as our unit of analysis. Through interviews with experts and payment providers, we seek to gain an in-depth appreciation of how contemporary digital payment platforms are designed and configured to foster open innovation. We envision that this study bridges existing knowledge gaps between digital platform and innovation literature.
URI: http://hdl.handle.net/10398/9407
Date: 2016-12-07
Notes: Paper presented at Pre-ECIS Workshop on Service Science: Perspectives from the Next Generation of Service Scholars, Istanbul, Turkey, June 12–15.

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