Two Tales of Technology

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Two Tales of Technology

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dc.contributor.author Khalil, Sabine
dc.contributor.author Winkler, Till J.
dc.contributor.author Xiao, Xiao
dc.date.accessioned 2017-11-21T12:50:56Z
dc.date.available 2017-11-21T12:50:56Z
dc.date.issued 2017-11-21
dc.identifier.uri http://hdl.handle.net/10398/9543
dc.description.abstract While cloud computing is becoming a mainstream IT sourcing option, especially large companies struggle with the internal governance of cloud and the issue of shadow IT. This study takes a technological frames perspective to contrast the knowledge and expectations that business versus IT stakeholders have regarding cloud IT. Our interview data from 20 business and IT managers display the incongruences between these two groups’ technological frames and how this relates to their governing actions: While business managers emphasize the benefits frames of cloud computing and tend to undermine IT governance, IT managers stress its threat frames and their desire to strengthen the IT governance framework. We discuss how these frame incongruences are related and how they can be resolved. This discussion contributes to the literature a stakeholder-specific view that may help understand the duality of the shadow IT phenomenon. Theoretical and practical implications are discussed. en_US
dc.format.extent 20 en_US
dc.language eng en_US
dc.subject.other Cloud computing en_US
dc.subject.other Business and IT managers en_US
dc.subject.other Technological frames en_US
dc.subject.other Shadow IT en_US
dc.subject.other Interpretive qualitative study en_US
dc.title Two Tales of Technology en_US
dc.type cp en_US
dc.accessionstatus modt17nov21 soma en_US
dc.contributor.corporation Copenhagen Business School. CBS en_US
dc.contributor.department Institut for Digitalisering en_US
dc.contributor.departmentshort DIGI en_US
dc.contributor.departmentuk Department of Digitalization en_US
dc.contributor.departmentukshort DIGI en_US
dc.description.notes Paper presented at the 38th International Conference on Information Systems. ICIS 2017. December 10-13, Seoul, South Korea en_US
dc.publisher.city Frederiksberg en_US
dc.publisher.year 2017 en_US
dc.title.subtitle Business and IT Managers’ Technological Frames Related to Cloud Computing en_US


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